Single Sign On Migration
Secure my Site24x7 account using Two Factor Authentication
The Two Factor Authentication is a 2 step verification process before you are authorized to log in to your Site24x7 account. It thus adds an additional layer of security to your Site24x7 login process. At the organization level, Login to your ...
Is Zoho a third party authentication provider?
Zoho.com is a division of Zoho Corporation. With offices in CA, Austin, Chennai, Yokohama and Beijing, Zoho Corporation serves the technology needs of more than 10 million customers worldwide. Zoho.com offers a comprehensive suite of award-winning ...
How secure is Single Sign on migration
The migration of existing Site24x7 accounts to Zoho Single Sign-On is highly secure and there is no possibility of your account getting compromised. Site24x7 is part of the Zoho family. We already share the same data center as Zoho, whose Single Sign ...
Set up SAML SSO authentication for my Site24x7 account with Okta
SAML Integration with Okta Okta is a secure identity cloud that links all apps, logins and devices into one unified fabric. You must obtain the login URL, logout URL, and the certificate and submit it at Zoho. Site24x7 is a service by Zoho, and use ...
Set up a password expiry policy
Zoho Single Sign on lets you set a password policy for a more secure login to your Site24x7 account. Setting a password policy lets you, define how often the password for your organization users needs to be reset define how complex your password ...
Enable IP restriction to secure login to my Site24x7 account
You can control access to your Site24x7 account by configuring trusted IP addresses and allowing login only from those IP addresses. Please follow the below steps to configure/manage your trusted IP addresses for a single user: Login to your ...
Advantages of moving to Single Sign On
Single Sign On is an enhancement to the way authentication works in Site24x7. Below are some of the advantages that, as an end user of Site24x7, you will experience. Two- factor authentication (TFA) and stronger password enforcement policies for ...
Different user roles and related access permissions
Site24x7 lets you have a control over the access level of the users and the administrator of an account can add multiple users by providing them with various access permissions. Following are the user roles in Site24x7, which can be entailed to a ...
Change the email address of an admin user after migration
Please follow the below steps: Sign in to your Site24x7 account Click My Account from the pull-down menu at the top right Click Change Email Address from the options given below You will be taken to accounts.zoho.com In the Zoho Accounts page, click ...
Update Server Monitoring or On-Premise Poller agents after the migration
The Server monitoring and the On-Premise Poller agents need not be upgraded after the single sign on migration. This is because the agent is mapped to your Site24x7 account using the unique Device Key and hence the authentication upgrade won't affect ...
Will there be any change to my existing API Key after migration to Single Sign on
The current API Key of your account will remain the same after the Single Sign On migration, except that we will call it as Device Key henceforth. You can access Device Key by logging to Site24x7 web client and navigating to Admin > Developer > ...
Update the iPhone or Android native apps
You need to update your existing iPhone and Android native apps from the App Store and Google Play respectively. You will not be able to sign in to your existing native apps without updating them. Scan the below QR codes from your handsets. Or click ...
Access my existing account with Zoho.com
You can access your account with Zoho with the same email address even after the migration.
Will sub-users added after single sign on migration be able to receive down alerts
All contacts in your Site24x7 account who are associated as contacts to receive alerts will continue to receive alert notifications.
Can my existing sub-users access their account after migration
Yes, they can. However, your sub-users will also receive an email with relevant account credentials, using which they can login. If any of your sub-users already have a personal account with Zoho, a new login will not be created and they will be able ...
Login using my current username and password with Site24x7
Your existing password might not work after we migrate your account to Zoho Single Sign-On. After the migration, one of the below changes will happen: If you do not have an account with Zoho already (with the same email id as that in Site24x7), you ...
An invitation to join Site24x7 takes me to Zoho.com
Since Site24x7 is a part of Zoho Corp and we use single sign on for authentication, any account created by an user will be created under accounts.zoho.com. Any user from the same organization will be grouped under it, by which you could have a global ...
Update Recorder Tool in Web Transaction Monitor after Single Sign On migration
After migration to Zoho Single Sign-On, uninstall the existing Web Transaction Monitor's recorder (Site24x7_Recorder) and install the new version. Follow the below instructions: To uninstall the existing Recorder Tool In your Windows system, go to ...
Update my DeskApp after migrating to Zoho Single Sign On
After migration to Single Sign On, you need to update the DeskApp in your Site24x7 account. If you are already logged in, you will see a notification regarding the update inside your DeskApp client If you are launching the DeskApp afresh, you will be ...
Steps to be followed after migration to Zoho Sign On is completed
The following presents a checklist of certain actions to be done post the completion of migration to Zoho Single Sign On: Check the email from Site24x7 to see if your account has been successfully migrated to Zoho Single Sign On Follow the ...
Status of my account after migration to Single Sign On if I have the same email address for both my Zoho and Site24x7 accounts
Case 1: You are the Admin of Site24x7 account After successful migration to Single Sign On, you can use the same email ID to log in to your Site24x7 account. The password will be the same as that of your existing Zoho account. You will receive a mail ...