Will sub-users added after single sign on migration be able to receive down alerts
All contacts in your Site24x7 account who are associated as contacts to receive alerts will continue to receive alert notifications.
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Adding sub-users to your Site24x7 account
As the Super Admin/Admin of your Site24x7 account, you will be able to invite and add a user to be part of your Site24x7 account. When the primary Site24x7 account holder adds a sub-user, a Site24x7 account will be automatically created for that ...
Can my existing sub-users access their account after migration
Yes, they can. However, your sub-users will also receive an email with relevant account credentials, using which they can login. If any of your sub-users already have a personal account with Zoho, a new login will not be created and they will be able ...
How secure is Single Sign on migration
The migration of existing Site24x7 accounts to Zoho Single Sign-On is highly secure and there is no possibility of your account getting compromised. Site24x7 is part of the Zoho family. We already share the same data center as Zoho, whose Single Sign ...
How to configure alerts to be sent to different users for different servers
Different server groups have different use cases and eventually, different directly responsible individuals (DRIs). An alert from a server should be directed to the proper DRI to ensure prompt action and minimized alert fatigue. With Site24x7, you ...
Will there be any change to my existing API Key after migration to Single Sign on
The current API Key of your account will remain the same after the Single Sign On migration, except that we will call it as Device Key henceforth. You can access Device Key by logging to Site24x7 web client and navigating to Admin > Developer > ...