Enable IP restriction to log in to your Site24x7 account

Enable IP restriction to secure login to my Site24x7 account

You can control access to your Site24x7 account by configuring trusted IP addresses and allowing login only from those IP addresses. 

Please follow the below steps to configure/manage your trusted IP addresses for a single user:

  • Login to your Site24x7 account
  • Select My Account from the pull down menu at the top right
  • Click Restrict IP Address under Personal Settings. This will direct you to accounts.zoho.com
  • Go to Security > Allowed IP Address > Add New

  • Specify the From and To IP addresses

  • Click Add
At the organization level,
  • Login to your Site24x7 account
  • Select My Account from the pull down menu at the top right
  • Click Restrict IP Address under Organization Information

  • This will direct you to directory.zoho.com.  Go to Admin Panel > Security. In the Security tab choose your preferred policy and select Allowed IP.
  • ​Configure the From, To IP addresses, from which you would like to allow access to your Site24x7 account
  • Also, specify the user role to which you want to restrict that IP address
    Choose Allowed IPs


  • Click Add to update the information

After you configure the IP addresses, login to your Site24x7 account can be made only from these IP addresses that you trust.


    • Related Articles

    • Secure my Site24x7 account using Two Factor Authentication

      The Two-Factor Authentication (TFA) is a two-step verification process before you are authorized to log in to your Site24x7 account. It provides an additional layer of security to your Site24x7 login process. At the organization level, Log in to your ...

    • Converting Site24x7 Evaluation account into MSP Edition

      MSP Edition lets you manage your customers' IT stack efficiently with our secure, scalable, and affordable monitoring suite for MSPs and CSPs. White label your monitoring platform and reports with a custom name, logo, and URL so that you can promote ...

    • How do I enable Business Units in Site24x7?

      Business Units enable you to segregate and streamline IT monitoring among different business units in your organization from a single portal. It lets you organize and administer individual monitoring accounts based on business application, geography, ...

    • IP and port that requires firewall exclusion for the APM Insight agent communication

      All APM Insight agents communicate to plusinsight.site24x7.com server through HTTPS port 443. All communication from the agents is one way, i.e., there will only be outgoing requests to the above-mentioned server. The list of IP's to be whitelisted ...

    • Login using my current username and password with Site24x7

      Your existing password might not work after we migrate your account to Zoho Single Sign-On. After the migration, one of the below changes will happen: If you do not have an account with Zoho already (with the same email id as that in Site24x7), you ...