Update DeskApp after migrating to Zoho Single Sign On

Update my DeskApp after migrating to Zoho Single Sign On

After migration to Single Sign On, you need to update the DeskApp in your Site24x7 account.
  • If you are already logged in, you will see a notification regarding the update inside your DeskApp client
  • If you are launching the DeskApp afresh, you will be prompted to update. Please note that you won't be able to log in unless you update the DeskApp



  • Once the update is complete, use your Device Key (previously called API Key) to login


  • Get your Device Key from your Site24x7 account by navigating to Admin > Developer > Device Key

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