Site24x7 lets you have a control over the access level of the users and the administrator of an account can add multiple users by providing them with various access permissions.

Following are the user roles in Site24x7, which can be entailed to a particular contact:

1. Super Admin: If you’ve created your Site24x7 account, you’ll be the Super Admin for your Organization and Site24x7 accounts. You will have the complete operational and management control over these accounts.
   
2. Admin: The Admin role will have most of the privileges similar to the Super Admin role, except for subscription billing and On-Premise Poller modules.
   
3. Operator: An Operator role allows you to schedule, edit or delete a new maintenance window created by yourself until a Super Admin or Admin role modifies it. However, the role will not have any privilege to modify maintenance windows created by other user roles. Operators can create, update, and delete Custom reports and Global Benchmark Reports created by themselves. They do not have sufficient privilege to edit/delete a report created by other users.
   
4. Spokesperson: Spokesperson can post Status page announcements via the Public Status Pages. Additionally, the spokesperson will also have read access to most of the modules of that particular Site24x7 account. The Spokesperson has read-only permission to Custom Reports and Global Benchmark Reports generated by all users. However, the Spokesperson can only access the data of those monitors (in the monitor group) for which permission is provided.
   
5. Billing Contact: Billing Contact will have access only to the Subscription module inside Admin tab. 
   
6. Hosting Provider: This user will not have read/write access permissions for any other function except to schedule a maintenance under Admin tab.
   
7. Read Only: This user will have read-only access to most of the modules in the Site24x7 account. For a Custom Report and a Global Benchmark Report, you can view the reports of all the monitors for which permission is allocated. However, the user can perform actions like Poll Now, Export & email Reports.