CloudSpend is generally available and out of beta
After months of tireless work from our engineering team, we're excited to announce that Site24x7 CloudSpend, our cloud cost management solution for Amazon Web Services (AWS) is now officially available and out of beta as of today. We can't thank our users enough for their feedback and suggestions, you've helped us build a better product, and for that we're grateful. Existing beta users fret not we're not gonna start charging you. You can continue using the product until further communication regarding
Behind Proxy Java Code
Hi Team, As I am behind proxy and I am trying to access REST API through java code. Can anybody share the java code for setting proxy. As I have already tried below code // HTTPS System.setProperty("https.proxyHost", "https://proxy.abc.com"); System.setProperty("https.proxyPort", "443"); But I am getting below error : Exception in thread "main" javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException:
Issue Identified on Availability report
Urgent Requirement Ask 1) In the report generation around Availability Summary Report, we need the count of no. of maintenance window we had Reports->Monitor Groups->Availability Summary Report Choose a monitor group, Time Period, Exclude Maintenance Period Based on the above criteria, the reports generated with Down Duration and Downtime count is reported, but for Maintenance, only the Maintenance Duration is reported. We need the no. of maintenance window also Ask 2) If we save the above report
Monitor the performance of your Apache Tomcat server
Configure Apache Tomcat plugin to monitor the performance of your Tomcat servers. Take informed troubleshooting decisions by keeping track of critical metrics including:: • Thread statistics including thread count, allowed threads • Processing time • Request count • Error count • Used memory for each memory pool • Memory stats like used, free and available memory Learn how to install Tomcat plugin from Site24x7 Tomcat Github repository for Connector, MemoryPool and OverallMemory Related resources:
Add an option for Slack integration to send alarms with an interactive message button
It would be great if an option exists in the slack integration that allows sending alarms to slack with an interactive message button. For example if Site24x7 sends an alarm to Slack the message has an interactive button to "Acknowledge" the alarm. This would be very helpful for teams. And - if this is also possible - the response goes back to Site24x7 and assigns the technicians to the alarm.
ServiceNow integration via em_event.
Currently Site24x7 integration creates/closes Incidents in ServiceNow. Standard ServiceNow workflow is starting with Events as basic information from the monitoring tools - see www.youtube.com/watch?v=PZ0Iq-hePhQ&list=PLCOmiTb5WX3oSP3EgmRExyi9bm3fqOWVX. With the Incidents we cannot work with any event/alert rules and we cannot see data aggregated from more monitoring tools in the ServiceNow Event Management Dashboard. As we are MSP provider, we are normally sharing those dashboards with our customers.
Applogs for NGINX not pulling in logs
Hello We are just starting to test out Site24x7 as a monitoring platform. We've set up servers on the site and are getting metrics in. Which is all good but we are having trouble setting up Applogs for NGINX web/error logs. It is worth noting that the syslog data is successfully coming into site24x7 For this server we have configured the log profile as shown below, along with the Applog page in the server tab. I've tried changing the log files permission to 777 but with no luck. I know the file is
Push tag to a server with API
Can someone point me to the right direction to add a tag to a server with API?
Auto Discover Services Without Enabling All Default Services
It seems that to be able to add a couple of custom services to the auto discover area of a configuration template the check box to add all services matching the default list must be checked. It would be nice to be able add just the services under "Add more services for monitoring" and/or be able to select which of the default services are applied. We have environments where a service should be present on all servers and should be auto added but without having to add all of the default services. If
Agent Inventory Report Share as CSV File
Can the Agent Inventory Report be share as CSV File as well, currently is share as PDF only
Add support of content-type (webpage speed browser)
Thanks to add the support of the "content-type" field in the HTTP/S header in the "Webpage speed browser" monitor like "website" monitor see the issue 686912 for more details
Web Transaction (Browser) - disable Screenshots ?
Hi, I would like to have possibility to disable screenshot functionality for whole scenario or even for individual steps. Sometime it could be needed/valuable for security reasons. BR, Josef mailto:josef.solnicky@tieto.com (using Site24x7.eu)
Tip #63: What should I do if data collection has not been initiated for a RUM application?
If you've added a RUM script in your application but still don't see any data, here's what you need to do. 1. Check if you've added the RUM script properly. To do this, select the RUM tab on the left pane, and then click Summary. Under Step 2, paste the URL of the webpage where you have added the script. If your script has been added properly, you will get a message telling you that data collection will start in a few minutes. If your script has not been added properly, you'll get an error message.
Set up Mail Trigger/Alert when Server goes down
Hello All, I am new to site24X7 and I need support from your side. Please help me with the steps to set up mail/Alert whenever the server goes down. Regards, Prabakar
Increase the maximum response allowed on IT Automation
Currently IT automation support capture of a response of only 512 Characters. Please extend this limit.
Exporting AppLog query results
It would be very useful to be able to export AppLog query results to a CSV file. AppLogs is a fantastic feature and has offered new insight into alerting on log contents though when it comes to researching issues, the ability to export the screen results to share with other workers would be a very useful function.
[Service Update] Planned Maintenance of our Europe Data Center (March 15, 2019 to March 24, 2019)
Dear Customers, As part of network infrastructure upgrade at our Europe Data Center, we'll be switching Site24x7 service from our Primary Data Center in Amsterdam, Netherlands to our Secondary Data Center in Dublin, Ireland on March 15, 2019. At the end of the maintenance, we'll switch back to our Primary Data Center on March 24, 2019. To avoid any major hiccups, we'll perform this maintenance during non-business hours. https://www.site24x7.eu will continue to be accessible and we do not anticipate
Agent helper service does not start
Hello After a reinstallation of a Windows agent, the service does not start anymore. The service ''Site 24x7 Agent Helper'' remains in ''Starting'' status and nothing happens. Any idea on how to troubleshoot this case ? Thanks in advance
How to set user role "Alert contact (No access to web client)" on MSP
I'm trying to create users with the role "Alert contact", shows as "Alert contact (No access to web client)" in Site24x7. We've previously managed to do this for one user at a MSP Customer, but apperently I can't figure out how we did it. Where can I set user roles for users created on MSP customers? Can I set "Alert Contact" user role for a user at MSP/ "root" level? I've found these docs, but they do not seem to apply for our setup. www.site24x7.com/help/msp/access-permissions.html www.zoho.com/mail/help/adminconsole/roles-privileges.html
DNS Monitor - CAA Record
Has Site 24x7 considered adding the DNS CAA record to the list of question types to be monitored?
Alert Logs
Please make available the ability to export the Alert logs or add a report. We often have to research and provide proof that an alert was triggered and email sent for a given time frame
3CX Monitoring
Hello Is there any project to monitor 3cx? Regards,
Customized Dashboards
We need the ability to create and customize dashboards to display the exact information we require. There should be widgets that we can drag and drop on to a dashboard template and after a dashboard has been created, we should have a choice whether it is public or private. If public, it should generate a permalink and if private, obviously not. Dashboards should auto-update without the need for third party tools to refresh the page Suggestions of widgets: Disk Space utilization (select what servers
Inconsistent dot net traces
Hi Team, Can you please help to solve this issue. In below screenshot you can see the difference in traces section. I have traverse the same test cases for three time but the count of traces fetched are different every time. As I want all traces instead of slow traces so for that I have also configured transaction traces threshold to the lowest. Basically my requirement is I want all the traces for each transaction.
Can we export the monitor group logs in csv format?
The logs for the monitor can only be downloaded for individual monitors. Now we required monitor group logs.
Where is the feedback button disapear?
Hey guys, In the past we have a feedback button on the left side of the menu bar? I cannot see the button anymore and I appreciate that feature in the past to give the Site24x7 Team fast feedback about bugs and problems.
Real User Monitoring - Sampling Rate Setting
It would be great if a sampling rate could be specified for RUM. Currently each Page View is counted. If you have limited amount of page views in RUM or you don't wan't to count/see each Page View a sampling rate in percentage or after an amount of counts would very helpful.
APM Insight Filter per App Type (Java, .NET, Ruby, etc)
it is hard to find apps on the APM Insight dashboard can we have filters for Application on Java, .NET, Ruby, PHP Linux, PHP Windows, Node js, etc have an option to filter per Application Type
BigIP F5 active sessions
Hi Community Who could help me to define a monitor that will log the active sessions on a BigIP F5. Thanks in advance for your feedback. Nicolas
Tip #62: Adding or deleting a user in Site24x7
When you create an account in Site24x7, it's automatically mapped to a Zoho Org account by default. If you're already part of an existing Zoho account and would like to access Site24x7, your access level depends on your role in the Zoho Org account. For example, if your role in Zoho Org is User but you’re a Super Admin in Site24x7, you won't be able to add new users since your Zoho Org role doesn't have this privilege. In this case, you can contact the respective Super Admin at the Zoho Org level
Individual graphical report for maintenance
Required a individual graphical report for maintenance same as down time graphical report (Path share-public reports).
Unable to see stats between 2 dates
Hi Team, I am not able to see APM stats between 2 dates, for example, I want to see stats between 13th Dec to 23rd Dec. There is an option of custom dates but that is for comparing the stats for 2 dates, but I want to see the stats between 2 dates. Is it possible?
[New Feature] Introducing Windows Server Backup Monitoring
We are glad to announce monitoring support for Windows server backups. Know the status of your Windows server backups; monitor events, disk usage and be instantly notified on backup failures. Install the Site24x7 Windows server monitoring agent in your servers and get the backup monitor automatically discovered and added for monitoring. Highlights: Get a summary of all your recent backups with their result. View the top disks using up maximum space for your backups. Set thresholds for each disk partition
Business Hour option not working for historical data
Hi team, I created a support request as I wanted to get information for server monitor performance reports for past 3 or 6 months. We use these reports to recommend if the server needs upgrade. But problem is when selecting historical data, business hours are not considered and number and graph in the report are not showing the true stats. For example if a server during normal business hour has CPU hovering around 85% and memory around 70% then if I run the report for last six months report will
How to customize slack notifications
The slack notification messages are gigantic, I want to trim almost all of the data out but can't find how to do it. My goal is to get one line notifications only from DOWN events, such as "https://example.org/ 8.13.4.256 is Down" - nothing else. How can I make this happen? I want to use slack reactions to see if a certain notification is handled or not. If we would get for example 50 down notifications in a day the flood of messages would make it really hard to actually react to each individual
Improved AWS Inventory Dashboard: New visualizations for better insight
A year back when we first introduced the AWS Inventory Dashboard, we wanted to provide users a single place where they could view a breakdown of their monitored resource types. Today, I am excited to announce that we're adding new visualizations (and doing away with some old ones) to make the dashboard even more useful. Below is a summary of those changes. The new Enabled Services view lists all the monitored AWS services, along with the total number of monitored resources under each service. To
Failed to Register With DMS :: Error code - 12175
Team, Any idea on this error ? I can only see this error in the logs when Agent is crashing. Regards, Sasi.
Auto CRON monitor creation
Hello, We like the CRON monitor but have found the process of adding 100's of them manually to be time consuming. It would be good if there was either an API to create them which we could call on first setup, or maybe if they auto created on the first push? Is a feature like this planned? Thanks Charles
APM Insight dot net agent traces
Hi Team, I am not getting all traces for whichever requests I hit on browser also fond that agent is not capturing traces consistently. Sometimes I am getting only 2-3 traces or sometimes I am not getting any traces. Can you suggest me best agent configuration for dot net agent so I can get maximum traces for all my classes and methods. PFA configuration screenshot.
Can I use few words as a string for Content Check ?
Hi, Can I use few words as a string for Content Check -> Should contain.. field ? (Web site monitor) So f.e. I what to use "one two three" as a string for check and I need that system checks it as a one string - not all words separately.
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