Expanding Poll Strategy in Website Monitoring
Hi Jenzo / Team, I'm unable to comment further on the original "Expanding Sustained Alerting" feature request. The entry appears to not be accepting my replies. I've therefore opened this follow-up request. (The main pieces of the original request are
ADD COMMENT\ REMAQRKS FEATURE while suspending any device
Hi Team This is an essential feature that allows users to add comments or remarks when suspending a device in Site24x7. These comments help provide context and make it easier for others to understand the reason behind the device’s suspension. This is
Web Token and OAuth from on premise pollers
Web Token and OAuth authentication should be supported for requests by On Premise Pollers using internal URLs. Currently, Web Token and OAuth tokens can only be requested from public refresh locations. This prevents REST API monitors running on On Premise
Improved Windows Update Install Failure Alerts
Currently the Windows Update monitors show the full history of failed Windows Updates. I want to have alerts to say any failed updates that are still outstanding. I do not want alerts for an update that failed 2 years ago and has long since been supersceded,
CVE Acknowledgement or set Not Applicable
Could it be requested that an option to acknowledge or disregard a CVE on a device be added to NCM Firmware Vulnerabilities section? For instance, there are many CVEs that relate to having ip http server enabled on IOS-XE but if devices have this disabled
Expanding Sustained Alerting
My understanding from the Site24x7 support staff is sustained alerting for URL monitors is limited to the page response monitors (illustration below). It would be more useful to provide sustained alerting for all URL monitors (e.g.: HTTP 400 and above,
Cert Monitoring: Making Advance Expiry Results More Beneficial / Less Pesky
Cert monitoring using advance expiry results in an alert remaining in a Trouble state the entire duration (until the cert is replaced or expires). For example, a period set to ten days would keep the alert open for an extended period. This creates excessive
Allow regex in "Absolute Path of the Directory" of the Resource Check Profile
Hello You currently allow regex in the File Name for a Resource Check Profile but not the Absolute Path of the Directory field. We run a lot of similar applications across different hosts which all share a similar directory path but not exactly the same
Custom global filtering for widgets and dashboards
There should be a feature that allows the custom filtering of widgets and dashboards based on a user's setting within the dashboard. i.e. If my Log Profile is collecting NGINX logs from /var/log/nginx/*.access.log then I should be able to filter my dashboard
Custom Saved Searches should automatically update widgets that use them when changes are made to them.
When making a change to a custom Saved Search any widgets in Dashboards should automatically use the updated Saved Search. Right now, I have to go through all my dashboards and replace the widget with a new one to see the data for the new Saved Sear
Service Health
I would like to request the addition of a Service Health feature in Site24x7 similar to Azure Service Health. This feature should provide real-time visibility into cloud service outages, disruptions, and regional issues across monitored services. In Azure,
MS Active Directory Replication
Would it be possible to intergrate an alerting solution to report on AD replication issues. (alert and display on dashboards) we currently use the following manual command repadmin /replsummary We would ideally like to monitor \ alert on the occurances
Custom metric widgets for text and codes
Hi, I have a use case where I would like to put a widget that holds a single value or word as a metric. i.e. status code for HTTP response, or True / False for a database connection. Ideally it is linked to a threshold, so that when ok it is green, when
Feature Request: Advanced Monitoring Capabilities for Google Cloud SQL in Site24x7
Hi Team, We are currently monitoring infrastructure metrics for Google Cloud SQL via Site24x7. However, we have identified several important database-level monitoring features that are currently missing and would like to raise a feature request for the
Feature Request: REST API Monitor - threshold / delay state improvements
I spoke with a team member via chat and found out there isn't a way to set a threshold or delay a DOWN state on JSONPath Expression REST API monitors. Scenario: REST API monitor | Check Frequency = 30 mins | Content checks for a certain JSONPath Expression.
StatusIQ re-order option
Currently there is no way to re-order the items once you have imported from Site24x7 , Example I've imported one monitor group and when I tried to re-order there is no option here Thanks
Azerbaijan location server
Could you add Azerbaijan as a monitoring location server?
Disk partition failed, trigger down notification
When setting up alerts for disks. We need to be able to select Notify As "Down" for "Alert when Disk Partition Fails". At present I can only select Critical or Trouble for Notify As
Monitor expiry date of the secret key
Please add a feature to monitor expiry of the secret key of app registration done in Azure AD.
Browser Support synthetic Monitoring failing; Request Support for FireFox 48+ 64-bit, Chrome 53+ 64-bit
We are in process of adding some synthetic monitoring, The following are the supported browser version's of our site Microsoft Edge 32-bit Microsoft Internet Explorer 11 32-bit Chrome 53+ 64-bit FireFox 48+ 64-bit Safari 9+ 64-bit I was informed 24X7 Synthetic monitoring only support's Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0.247) Gecko/20100101 Firefox/45.0.247 support.site24x7.com/portal/kb/articles/which-web-browser-is-used-by-web-application-real-browser-monitor-to-perform-monitoring-of-my-recorded-web-transactions
Synchronise the polling frequency of the poller and the configured global locations
we would have a request. we see that when the primary location fails, all locations check to confirm the problem and the collection time is identical for all. This happens when we use your global locations. when we use on-premise poller, however, it is
Monitoring Veeam Backup
Hi, Would it be possible to create a plugin or a feature to monitor the status of Veeam backup and replication jobs? Thanks in advance
Veeam Monitoring
It would be very useful if we could use the Site 24X7 dashboard to monitor our various Veeam Backup and replication environments, with an advanced application monitor
New monitoring Location Request
If you need Site24x7 to support a new monitoring location in addition to what is already supported, please post it here. We will try to support it based on the demand. Please vote by "Like"ing for a location if its already asked for in this post. Thanks Gibu
API - Get Server OS Version
Using the API, I would like to get the OS Version of the server. Like Ubuntu 20.04.6 LTS x86_64. When using the API today I am only able to get if is Linux or Windows
Is there/could there be any way to create an Alarm or Alert via the API?
I'm looking for ways to generate Site24x7 alerts via API calls, is that possible with the current feature set? I don't see anything within the API documentation but wanted to be sure I wasn't missing something.
Windows Service restart automation
I need an automation solution I can assign to a Windows Service monitor that can restart the service. The only solution I found in Site24x7 is to add the 'display name' of the service in question. If I need to do this for every service, it is time consuming
Feature Request: Bulk action for Dependency
For our customers, we rely on a centralized hub for all branch network devices. As part of our onboarding process, our engineers are required to establish this dependency when adding a branch. However, we've observed that this crucial step is often overlooked.
Server Headers
Hi, When tracking outages through the Web - Monitor Name - Outages or Web - Monitor Name - Log Report links, it would be extremely helpful if you could link to the information behind the notification, specifically the full header details that are captured.
creation and update API methods for configuration rules please
As of writing this post there are only retrieve/delete/run/list methods. It would be helpful to be able to create and update these via the API. My use case would be creating a pipeline to automatically update and run configuration rules whenever somebody
Feature Request: Status IQ - inheritance of "global" components in individual status pages
Dear site24x7 team, imagine i have status pages for individual customers. Then I have central services - such as telecommunications - that are also used by all customers. Now I don't want to have to add this "telecommunications" component for each individual status page of a customer, but only deposit the central component once on a "global" status page (call it for example "common IT services" or global components) and report about it. Then it would be very helpful if you can inherit this central
Outage Grouping/Tagging
Hi Site24x7 Team, I use your services to audit and report on service outages. The cause of outages recognised by monitors can vary from the likes of local inclement weather, malfunctioning/damage to interconnect infrastructure, and manual intervention for testing and maintenance purposes. Each of these varying causes needs to be recognised in reporting as they require differing countermeasures. Currently, in my effort to produce a report on the outages, I manually group them, which can be timely
Feature Request - Ability to add a Reason to Availability Report
Could you please add the ability to include an additional availability report for Servers, Network, website, Ping and Web transaction that includes a reason for each recorded outage. We would love to use 24x7 for our company availability reports that
Sound monitoring tools
I have a question. Some of times users have sharing music files among skype chats. so at work time users are hearing the music. In the monitoring tool, we get the user working on skype only but he is hearing music. Is there any option to monitor the sounds?
Monitor Group status by percentage
When adding monitor groups, there is a field named Monitor count threshold to decide the monitor group's status that you can base the group status on down monitors but that depends on a static count of monitors in the group. It would be nice to make that allow percentage as well. The benefit of this is because sometimes monitor groups can grow and the set number of monitors to mark the group as down may change and it requires a manual update to happen. Percentages will always use the total number
Set alert for monitoring group
Hello Team, we have one requirement for the site24x7 dashboard. we need to set alert for "Monitor Groups". The alert should be triggered when set "%" of monitors in that Monitor Group get down/critical/trouble. eg. if 5 or more out 10 monitors in a monitor group get down , then based on alert threshold set at 50%, the alert should be triggered. As checked with the site24x7 support team this feature is currently not available . I suggest site24x7 development team to add this as this feature will be
Non-Admin Start/Stop Services
We have Server Administrators monitoring their specific group of servers via Site24x7 but we do not want them to be Admin's of Site24x7. We would like the ability to allow operators or something similar the ability to start/stop windows services like
NCM configuration Summary as a report
We need NCM configuration Summary as a report to submit it to our audit team as what are the dates the configuration changes done in the firewall.
Site24x7 Postman Collection
Are there any plans to release a Postman collection for Site24x7 API? For example, DataDog has one that allows devs to build directly in postman with all the latest api methods. www.postman.com/datadog/ docs.datadoghq.com/getting_started/api/
Add Interaction to Next Paint (INP) as part of the tracker Web Vitals on RUM
Google has announced that INP will be part of Core Web Vitals starting in March 2024. INP is a tough cookie to track. The sooner INP is added to RUM, the more time web property owners using Site24x7 will have to start working on improving it. Waiting
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