Customer Self-Service Portal

Browser Support synthetic Monitoring failing; Request Support for FireFox 48+ 64-bit, Chrome 53+ 64-bit

 

We are in process of adding some synthetic monitoring, The following are the supported browser version's of our site

 

Microsoft Edge 32-bit

Microsoft Internet Explorer 11 32-bit

Chrome 53+ 64-bit

FireFox 48+ 64-bit

Safari 9+ 64-bit

 

I was informed 24X7 Synthetic monitoring only support's

Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0.247) Gecko/20100101 Firefox/45.0.247

support.site24x7.com/portal/kb/articles/which-web-browser-is-used-by-web-application-real-browser-monitor-to-perform-monitoring-of-my-recorded-web-transactions

 

Because of this incompatibility, we are finding it hard for adding web transaction monitor's, Could you kindly inform when support for at-least one of the browser's will be available, Are there any work-arounds ?