Site24x7 CloudSpend Product Roadmap 2021
Pandemic forced a lot of businesses to adopt digital transformation, in a rapid manner. Public clouds assisted this adoption but there was a need to drive efficient spending on IT. Organizations had to strike a balance between speed and spending in this adoption phase and required a third eye over their spending across the board. So far, we have concentrated on giving an in-depth visualization of the AWS spending, where one shall drill down to the cost of a resource and use the power of tags to achieve
[New Feature] Build Custom Dashboards without any Additional Coding
Good day folks, Custom Dashboard has always been one of the most sought-after product enhancements at Site24x7. Also, now with our renewed focus on Reporting and Dashboards, it was only a matter of time before the feature became a reality. We're excited to introduce to you our brand new Custom Dashboards -- A new way to build personalized and customizable dashboards, which can portray all your monitoring data in a single interactive view, all without any additional coding. So, without further ado,
Monitor Amazon AppStream 2.0 resources and gain better control over your remote access applications
Greetings! Site24x7 has extended its AWS monitoring to support Amazon AppStream 2.0. You can now gain complete visibility into the performance of your AppStream with insights at the stack, image, and fleet level. Benefits of monitoring Amazon AppStream 2.0 By monitoring Amazon AppStream 2.0, you can: Analyze AppStream capacity using different metrics. Gain a better understanding of your fleet, stack, and image. Forecast capacity utilization and plan your AppStream capacity. Configure thresholds and
Integrate your CloudSpend account with Site24x7 for efficient management of alarms and much more
Excessive cloud bills and exceeded monthly budgets can make your cloud adaptation cumbersome and challenging. With Site24x7 CloudSpend, you can create budgets for specific periods, track them, and get forecasts for your upcoming cloud bills, helping you plan accordingly and rightsize your resources. And now we are releasing the CloudSpend-Site24x7 integration, yet another update to make your cloud journey smoother. Suppose you've created a monthly budget in CloudSpend amounting to $5,000, but your
Update to Site24x7 contact numbers
Hello all, We are updating our support contact numbers. Please note the following numbers and use these to reach out to us. Country Contact number US +1.312.528.3051 Australia +61.2.9101.1935 UK +44.20.7660.8803 Netherlands +31.20.7219030 Note: You will not be able to reach us using the current numbers after March 22, 2022. Feel free to write to support@site24x7.com if you have any questions. Regards, Site24x7 support
Monitor your API execution metrics at the route level
Amazon API Gateway aids in creating, publishing, and managing APIs. With Site24x7's Amazon API Gateway monitoring, you can monitor API execution metrics and gain insights into usage and performance across your API stages and methods. Site24x7 has now extended this to monitor every route's API execution metrics. Stay on top of your API Gateway routes by monitoring them at the HTTP and WebSocket levels. You can also track a route to different stages. Track performance at the HTTP and WebSocket levels
Obtain visibility across the internet with ISP latency monitoring
Hi there, The internet has become the foundational element of every aspect of running an organization, thus gaining extended visibility across the internet is vital. We are happy to introduce internet service provider (ISP) latency monitoring that lets you continuously monitor the ISP connections, latency, jitter, and other key metrics across different network paths. Drill down into each hop and view the latencies of different paths from a chosen location, thereby expediting troubleshooting. Why
AWS Monitoring now supports forecast charts
A forecast chart provides an estimate of how much a performance metric will change in the future. Using machine learning algorithms and traditional statistical models, our new forecast engine for AWS Monitoring predicts changes in resource usage for the upcoming seven days based on data from the preceding fifteen days. These predictions anticipate future resource constraints and help you make changes with confidence. Use case For example, you can estimate when your RDS DB instance will run out of
Introducing StatusIQ's SDKs for your business's mobile applications
Outages and service disruptions are inevitable for online businesses. With Site24x7 StatusIQ, a status page and incident communication tool, you can handle customer service effectively by sharing real-time updates on ongoing incidents or inform your customers in advance when there's scheduled maintenance. This way, businesses achieve transparency about their services, and customer communication is kept on point. Now, we're bringing the functionalities of StatusIQ right to your mobile apps! By integrating
Site24x7 is now an AWS Lambda Ready Product
Hello all, We are delighted to inform you that Site24x7 is now an AWS Lambda Ready Product. We're the proud holders of this badge, and you can find our parent company Zoho Corporation listed as an Advanced Partner for Lambda solutions in AWS. As quoted by AWS, "AWS Service Ready Partners pass a high technical bar and receive a variety of benefits to build, market, and sell [their] AWS-based solutions." Benefits from this partnership We can now: Engage in technical sessions with AWS product teams
Achieve continuous log monitoring with AppLogs Alerts via third-party ITSM and collaboration tools
Greetings everyone! Not being notified when your web server or app server experiences a high number of transaction failures or a sudden exception spike would be a nightmare. Site24x7 introduced AppLogs Alerts to inform you of such incidents when you perform a search of a query simply by reading your logs. However, we understand that many of you want to be able to receive these alerts via third-party integrations of your choice like with other monitors. With this release, AppLogs Alerts is now part
Site24x7 Product Roadmap 2021
2020 was by no means a normal year. The pandemic had made every business turbulent with growth trends of many businesses going south. But when the backs are against the wall, mankind stands up, unites, and comes back with resilience. We could see all these traits come out in every business and ours was no different. The situation altered the course of our product roadmap that we'd set for 2020. 2021 gives us the opportunity to implement some of the common features that many customers have asked for.
Faster incident response with incident chats and team collaboration in Site24x7
At some point, I'm sure most of us have been in an IT war room situation, firefighting incidents and trying to get the business on track. Sometimes simply finding the right person to help fix the incident can be more cumbersome than actually fixing it. On top of this, various teams within IT (operations teams, applications teams, database teams, and customer-facing teams) have their own daily tasks to carry out but are often asked to acknowledge, understand, and fix incidents in an ad hoc manner.
View and manage AWS service quotas directly from Site24x7
Service quotas allow you to view and manage the quotas or limits for your AWS services. Site24x7 now allows you to achieve this directly from the Site24x7 web client by helping you raise a request to AWS from Site24x7. How does it work? Provide the necessary policies and permissions as defined in this help doc, and Site24x7 will display the services and their quotas. The service quotas are categorized based on usage and allocation. You can request AWS to update your service quotas and track them
[Service Update] Planned maintenance of our US data center: December 25, 2021 to January 02, 2022
Dear customers, As part of regular maintenance at our USA data center, we will be switching our apps from our primary data center in Seattle to our secondary (disaster recovery) data center in Dallas on December 25, 2021 from 18:30 to 21:30 PST (Sunday, Dec. 26, 2021 between 2:30 and 5:30 UTC). We'll switch back to our primary data center in Seattle on January 1, 2022 between 18:30 and 21:30 PST (Sunday, Jan. 2, 2022 between 2:30 and 5:30 UTC). We do not expect any major interruption, and you should
Monitor your AWS Gateway Load Balancer
You can now monitor the availability, health, security, and performance of AWS Gateway Load Balancer at the Target Group, Availability Zone, and Endpoint levels. Why should you monitor AWS Gateway Load Balancer? Amazon's Gateway Load Balancer allows you to deploy, scale, and manage firewalls, intrusion detection systems, and intrusion prevention systems. Monitoring Gateway Load Balancer is critical to: Analyze if traffic distribution is secure. Quantify the active flow count. Track the healthy and
Site24x7 now suggests the right Instance Type that can cut your costs and optimize utilization
Hi all, You're all aware that Site24x7 has a Guidance Report that suggests recommendations for different AWS services. It provides information on overutilization and underutilization of resources with suggestions to optimize them. Why more than the Guidance Report? With the Guidance Report, you can identify if your instances are highly utilized or underutilized. However, you can't obtain insights on which particular Instance Type needs to be optimized or which may be a better fit. Instance Type recommendations
Introducing monitor-group-level permissions for admin users
As a super admin, have you ever wanted to allow user to make modifications, but restrict them to only monitors? If yes, then this feature is for you. With permissions at the monitor-group-level, you can provide admins with full permissions for a particular group of monitors. This allows the super admin to restrict access to resources created by others. This also helps with channelling and gaining control over what monitor groups each admin can access. Where are monitor-group-level permissions useful?
Manage logs from incident management platforms like Opsgenie and PagerDuty
Collect and manage log events from incident management platforms like Opsgenie and PagerDuty using Site24x7 AppLogs. Why is it important to manage logs from incident management platforms? Incident management tools offer solutions to respond to, report on, and investigate incidents online. They help operations teams access, communicate, and deliver information on time. These tools also analyze your IT environment before, during, and after an incident so IT teams get a clear picture on the cause, impact,
[Service Update] Planned maintenance of our CN data center: 14 November 2021, 12:00pm CST to 21 November, 12:00pm CST
Dear customers, As part of the regular maintenance at our China data center, we will be switching our apps from our primary data center in Shanghai to our secondary (disaster recovery) data center in Beijing on 14 November, 2021 from 12:00pm CST (04:00am UTC). We'll switch back to our primary data center in Shanghai on 21 November, 2021 by 12:00pm CST (04:00am UTC). We do not expect any major interruption, and you should be able to continue using all the Site24x7 services during this maintenance
Introducing the dark theme for Site24x7, StatusIQ, and CloudSpend
Hi there, In our quest to avoid monotony and to provide a better UI experience, we've introduced a new theme for our product UIs. We're introducing a new dark theme for three products, Site24x7, StatusIQ, and CloudSpend. You'll experience a fresh look that provides improved viewability options, including greater contrast in the UI for your custom dashboards, Alarms tabs, as well as the Monitor Status, StatusIQ, and CloudSpend Budget or Account pages, and the overall web client. How to enable the
Configure notification tones for status alerts in your Site24x7 iOS or Android app
Hi there, Receiving an alert in the middle of something important, like while handling a critical IT task, can hamper your concentration and compel you to check the notification. Each time you get a notification related to a monitor’s status, you'll have to check the alert to understand the status change, whether the monitor is back in Up status or has gone to Down or Trouble. What if you could decipher the status change by setting specific notification tones for each status? We're happy to inform
Monitor Auth0 and OneLogin logs using Site24x7 AppLogs
Greetings, Monitor the log events of identity and access management (IAM) applications, like Auth0 and OneLogin, using Site24x7 AppLogs. Read on to learn more. What is IAM? In IT, IAM refers to a set of technologies and applications that regulate user identities and manage user access and privilege in an organization. In today's digitized world, businesses use multiple applications to run their day-to-day functions, and providing hassle-free access to their workforce and customers plays a vital role.
Introducing the Latency Dashboard for On-Premise Pollers
Greetings, We're happy to introduce the Latency Dashboard in Site24x7, which helps you understand the availability, latency, and connectivity patterns between the geographically distributed On-Premise Pollers in your account. What is a Latency Dashboard? The Latency Dashboard collects and displays information about the latency metrics between the multiple On-Premise Pollers in your account. Each On-Premise Poller polls every five minutes and calculates the response time between the other On-Premise
Updated : What Third Party Integrations do you like to see in Site24x7?
In recent times we did get a few integration requests for Alarm Management. One of the requests was integration with BigPanda. This request was more from managing Alarms from Site24x7. We would like to hear other possible categories of integration that you would like to see. In the traditional IT Monitoring space, you would probably ask integrations with a CMDB or a Help Desk. We are curious to know if there are such and other integration requests that would help improve the productivity of your
Introducing support for Fluentd and Logstash in Site24x7 AppLogs
Greetings, You can now monitor your application and infrastructure logs pushed via open-source log collectors, like Fluentd and Logstash, using Site24x7 AppLogs. Read on to learn more. Consolidating logs using open-source log collectors: With distributed architecture and microservices becoming the norm, open-source log collectors facilitate log collection from applications, network devices, dockers, etc. Your application may have n number of log types, and you can easily manage them under a single
[New Feature] Site24x7's Integration with OpsGenie
We are happy to announce Site24x7's integration with OpsGenie--an advanced alerting, on-call management and incident response orchestration product for DevOps and ITOps teams. OpsGenie's SaaS-based platform allows you to dispatch Site24x7 monitor alerts to the right set of people through different channels, such as email, SMS, phone calls and push notifications. On connecting Site24x7 with OpsGenie, you can start receiving incident tickets for your critical website, server, database and application
Introducing alerts for APM Insight Key Transactions
Introducing alerts for APM Insight Key Transactions Greetings, We are happy to announce that you can now set and receive alerts for key transactions configured for your applications in Site24x7 APM Insight. Previously, you could mark business-critical transactions as key transactions and view them separately instead of having to search for them in the transactions pool. Now you can mark your key transactions as a separate monitor. How does this work? By marking key transactions as a separate basic
Introducing VMware ESXi Hardware Monitoring
We are planning to introduce hardware monitoring as a new monitor type in Site24x7 VMware Monitoring. Existing setup The screenshot below shows how hardware-related metrics for ESXi hosts are currently displayed under the Hardware tab in Site24x7. October 31, 2021 By October 31, 2021, we will be migrating these metrics to a new monitor type under VMware > VMware Resources > Hardware. All thresholds configured for hardware-related metrics in the VMware ESXi monitor will be deprecated by October 31,
Security Update - Detailed Update on Intelligence X Tweet
Greetings, We recently had one of our users raise a few security concerns in Twitter. We consider this an opportunity and our responsibility to detail all our customers about that discussion and further talk about all our security related updates here. We, at Site24x7, always give the utmost importance to our product security. We have been working on various security features and safeguards to ensure our customer data is secure and no unauthorized access takes place. Security at the Site24x7 Control
[New feature] Monitor your mobile applications developed in React Native platforms
Greetings, We are happy to introduce monitoring support for mobile applications developed in React Native platforms. Read on to learn more about what parameters can be tracked and how you can optimize your mobile users' experience using Site24x7. Automatically track HTTP calls and individual transactions: Identify the types of requests, response codes, and corresponding mobile platforms for HTTP calls without any manual effort. You can also see an overview of the response time and throughput of the
[Service update] Planned maintenance of our EU data center: 15 August 2021 from 3:30am to 6:30am CEST
Dear customers, As part of regular maintenance at our Europe (EU) data center, we will be switching our apps from our primary data center in Amsterdam, Netherlands to our secondary (disaster recovery) data center in Dublin, Ireland on 15 August 2021 from 3:30am to 6:30am CEST (1:30am to 4:30am GMT). We'll switch back to our primary data center in Amsterdam on 22 August 2021 from 3:30am and 6:30am CEST (1:30am to 4:30am GMT). We do not expect any major interruptions and you should be able to continue
[Service update] Planned maintenance of our AU data center: 15 August 2021 from 8:30pm to 11:30pm AEST
Dear customers, As part of regular maintenance at our Australia (AU) data center, we will be switching our apps from our primary data center in Sydney to our secondary (disaster recovery) data center in Melbourne on 15 August 2021 from 8:30pm to 11:30pm AEST (10:30am to 1:30pm GMT). We'll switch back to our primary data center in Sydney on 22 August 2021 from 8:30pm and 11:30pm AEST (10:30am to 1:30pm GMT). We do not expect any major interruptions and you should be able to continue using all the
Offer Site24x7's monitoring capabilities to your customers via the WHMCS console
If you are a web hosting provider or a managed service provider, then this feature is just for you. Expand the services that you provide to your customers by integrating Site24x7's capabilities using a simple plugin. The Site24x7-WHMCS integration You can now set up Site24x7 pricing inside your WHMCS portal and let your customers purchase Site24x7 services from within your portal. With this, you can help your customers solve common website monitoring issues including: Regional availability Accessibility
Introducing new ways to share and customize your status pages with StatusIQ
As promised in the 2021 roadmap, StatusIQ will now have the option to customize colors in public status page, support for status widgets and email delivery confirmation. Read on for more details. Pin status widgets on your website for around-the-clock
[New Feature] Monitoring VMware Snapshots
Greetings, Glad to announce the release of VMware Snapshot Monitoring! Why monitor snapshots? Though snapshots preserve the state of a virtual machine (VM), an increase in the number of snapshots can cause resource contention in datastores and negatively impact performance of the associated VMs. Monitoring the size and age of snapshots in a datastore can help prevent performance degradation both at the datastore and VM levels. Site24x7 VMware Snapshot Monitoring: Add the snapshots associated with
[New Feature] VMware Virtual Desktop Infrastructure (VDI) Monitoring
We are happy to introduce monitoring of VMware Horizon from Site24x7! Monitor the health and performance of virtual desktops and desktop pools along with the end-user experience - from a single console. Why monitor VMware Horizon? Constant monitoring is essential to understand this complex environment comprised of the client-server, its network, and the connected desktops. Using insights gained from watching these trends, IT admins can: Know the problematic machines Identify which virtual desktops
[Updated] Site24x7 Status Pages migrated to StatusIQ
As you are aware, Site24x7 has recently launched StatusIQ, a status and incident communication platform with several new capabilities like SMS notifications, customized emails, automation of status updates, privacy protection, and much more. StatusIQ will be replacing Site24x7 Status Pages, which we're planning to retire soon. As part of this change, we've migrated all the status pages on Site24x7 Status Pages to StatusIQ. You can access your status pages here: https://www.site24x7.com/sp/client/
Site24x7 StatusIQ Product Roadmap 2021
2020 has drastically changed the way businesses performed- from homes transforming to office spaces, organizations facing rough patches in growth to adapting to digital transformation. In a remote work scenario, the role of status pages in ensuring effective communication with customers, within the team members, and in remote incident management is crucial. The year for StatusIQ was all about a smooth launch, offering support to deal outages with ease, maintaining effective communication with customers,
Introducing AWS Lambda Extension integration
Greetings, We are happy to introduce the AWS Lambda Extensions integration with Site24x7. This integration helps you achieve deep insights into the Lambda function ecosystem by analyzing log information. You can directly plug the AWS Lambda extension in to Site24x7 without any complex configuration or installation. The logs are obtained directly from Lambda functions rather than CloudWatch logs and are then pushed into Site24x7 AppLogs for further diagnosis. How it works The Lambda extension runs
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