Introducing AWS Lambda Extension integration
Greetings, We are happy to introduce the AWS Lambda Extensions integration with Site24x7. This integration helps you achieve deep insights into the Lambda function ecosystem by analyzing log information. You can directly plug the AWS Lambda extension in to Site24x7 without any complex configuration or installation. The logs are obtained directly from Lambda functions rather than CloudWatch logs and are then pushed into Site24x7 AppLogs for further diagnosis. How it works The Lambda extension runs
[New Feature] StatsD Metrics Monitoring
We are happy to introduce the metrics aggregation service from Site24x7! The Site24x7-StatsD integration will collect metrics from your custom applications through the StatsD protocol. You can monitor, compare, and visualize metrics across different dimensions and applications, from a single console. Highlights: The Site24x7 Linux Monitoring agent will monitor the metrics pushed through the StatsD protocol. Supported performance metric types: Timer, counter, gauge, and set. Tag metrics and filter
Migrating to OAuth 2.0 for Authenticating the Site24x7 REST APIs
Site24x7 offers a comprehensive set of documented REST APIs for your monitoring and reporting needs. To provide a more secured access to your resources, we are migrating to OAuth 2.0 protocol from authtokens for authorizing the APIs. Why move to OAuth 2.0? Access restrictions can be placed. You can decide the kind of access third party apps/scripts require for its functioning. APIs can be segregated based on scopes. You can select the scopes based on your usage/requirement, and not all the APIs need
Monitor Kubernetes with Site24x7
Greetings, We are excited to release monitoring support for Kubernetes clusters. Before getting into the specifics of the monitoring features, let's read on to know why it's important to monitor Kubernetes. Why monitor Kubernetes? Kubernetes simplifies
[New Feature] Windows Updates Monitoring
Greetings, We are happy to announce the support for monitoring Windows updates to ensure optimal performance of your Windows servers. Once the Windows server monitoring agent is installed, the Windows updates will be auto-discovered and added as a monitor in Site24x7. Supported from Windows agent version 19.7.8 and above. Highlights: Get a quick snapshot of all your updates - Critical, Pending, and Security updates. Know the updates to be installed in your servers with their respective categories
Manage your logs effectively with Site24x7 AppLogs
The wait is over — our log management solution is now ready to monitor and manage logs across servers and applications. Site24x7 AppLogs, developed with you in mind, can be scaled to handle terabytes of log data and it has been battle tested by handling
[Updated] Introducing AI-driven Microsoft Azure Monitoring
We are glad to announce the support to monitor over 100 Azure products, making it valuable for IT teams to gain actionable alerts, reduce resolution time, and gain visibility into their hybrid clouds. Highlights: Manage 100+ Azure services covering compute, storage, databases, network, analytics and security using the Azure monitor REST API. Get in-depth visibility into processes and services running in Windows and Linux virtual machines with Site24x7’s extensions from the Azure Marketplace. Detect
Manage MySQL slow query logs
Troubleshoot issues related to slow applications easily by managing MySQL slow query logs. Once you configure log collection, Site24x7 first collects MySQL slow query logs from your servers, then indexes, analyzes, and presents you with intuitive data to troubleshoot real-time issues. Why is it important to manage MySQL slow query logs? The MySQL database server logs the queries that take longer to execute than the configured threshold in the MySQL slow query logs. Slow queries can have a huge negative
Site24x7 Product Roadmap 2020
We had a productive 2019 with more customers, new features, our ingress into Machine Learning with AIOps, and much more. As we step into a new decade we wanted to highlight some of the enhancements and features that will be implemented this year. So here's what you can expect in 2020. User and alert management We have received numerous requests related to the betterment of user and alert management. Hence in 2020, we are bringing enhancements and features that will address them, thereby making the
Monitor the traffic that flows through your network
Obtain complete visibility into your network traffic flows by analyzing different flow types from different device vendors. Get real-time bandwidth monitoring insights categorized by device and interface based on the source, destination, application, conversation, and the quality of service (QoS). Site24x7 supports leading flow technologies including NetFlow, JFlow, sFlow, IPFIX, NetStream, and AppFlow along with devices from different vendors in the market. Monitoring NetFlow with Site24x7 Configure
Survey: Changing dynamics in IT | Participate and get a chance to win $50 gift voucher.
Hi There, Hope you are doing well! Do we all agree that IT management needs are fast-changing? With this survey, we are trying to understand the IT teams' goals, challenges, and your views about the changing dynamics in IT. Please set aside a few minutes to share your responses with us. Individuals who submit survey responses will gain exclusive access to the results. Also, 100 participants will earn a chance to win a $50 gift voucher through a raffle pick. Thank you for your assistance. We really
Monitor all your VMware resources in one go
You can now monitor your VMware resources like ESX/ESXi hosts, virtual machines (VMs), datastores, and resource pools using vCenter credentials. This means you can add all your associated child resources for monitoring by providing a single credential. Flexible polling options Site24x7 gives you the flexibility to choose how your resources are polled. You can either use your vCenter credentials, or poll using VMware ESX/ESXi host credentials to monitor the associated resources. Learn more about VMware
Reports and maintenance for Subgroups
We're happy to introduce support for Subgroups in various features in Site24x7, which will help you better manage your infrastructure. With this enhancement, you can now report on, schedule maintenance for, perform bulk actions on, and export monitors for Subgroups along with Monitor Groups. You can choose to include Subgroups by using the toggle button provided in the each of the respective sections in the Site24x7 client. For example, while scheduling an Availability Summary report to be sent,
[Service Update] Planned maintenance of our US data center: December 26, 2020 to January 3, 2021
Dear customers, As part of regular maintenance at our USA data center, we will be switching our apps from our primary data center in Seattle to our secondary (disaster recovery) data center in Dallas on December 26, 2020 from 18:30 to 21:30 PST (Sunday, Dec. 27, 2020 between 2:30 and 5:30 UTC). We'll switch back to our primary data center in Seattle on January 2, 2021 between 18:30 and 21:30 PST (Sunday, Jan. 3, 2021 between 2:30 and 5:30 UTC). We do not expect any major interruption, and you should
Manage tags in alerts sent through third-party integrations
Dear customers, We're happy to introduce a new feature supporting tags to help you ensure effective management of alert information shared through our third-party integration services. You now have the option to choose the tags associated with a monitor to be included as a parameter in the alerts. Previously, when an alert was sent to a third-party service, the tags associated with the monitor would also be sent as one of the parameters with the alert. In some third-party services, like Opsgenie,
[Announcement] Subgroups: Customizable IT infrastructure resources grouping under Monitor Groups
At Site24x7, one of our core focus has been to provide our customers a holistic view of their infrastructure by subgrouping monitoring resources. With Monitor Groups, we have been able to provide better monitor resource management for our customers. Now, we intend to renew our focus on this, and as a precursor, we are introducing Subgroups in Monitor Groups. You can set up nested subgroups up to five levels under your Monitor Groups and segment monitoring resources based on specific requirements
Stay on top of network issues with SNMP traps
Changes and anomalies in a network will go unnoticed if they don't trigger alerts. SNMP traps play a vital role in receiving alerts, as they establish communication between an SNMP device and a network management system. The challenge of using SNMP traps
A sneak peek of product enhancements: APM Insight and RUM
Greetings, Here's a quick roundup of all the product enhancements we've released in the last few months to make application monitoring easy. 1.Milestone view in APM Insight: Previously, you were able to mark milestones to record product enhancements and build updates. Now, you can view application performance before and after a particular milestone using the Milestone view. Just click on the time period, select the milestone, and click Apply. Note: This is applicable only if there are any milestones
Credential Profile support for website monitors, and changes to APIs
We recently released Credential Profile, which you can use to store the usernames and passwords of your resources and associate these details with monitors while configuring monitoring. We’re now extending Credential Profile support to Website (URL) monitors. With this update, there will be a change in the API response of website monitors; this is important for customers who have configured basic authentication for their monitors. The auth_user and auth_pass parameters will be removed from the API
[Service Update] Planned maintenance of our CN data center: 31 October, 2020, 12:00pm CST to 7 November,2020, 12:00pm CST
Dear customers, As part of the regular maintenance at our China data center, we will be switching our apps from our primary data center in Shanghai to our secondary (disaster recovery) data center in Beijing on 31 October, 2020 from 12:00pm CST (04:00am UTC). We'll switch back to our primary data center in Shanghai on 7 November, 2020 by 12:00pm CST (04:00am UTC). We do not expect any major interruption, and you should be able to continue using all the Site24x7 services during this maintenance period.
Common user management for all Site24x7 products
We want to thank you all for your active participation in helping us fine-tune our product to make your monitoring journey smoother. One such request from a customer who uses multiple products made us ponder and redesign a core feature: our User Management portal. We're happy to introduce centralized user management for Site24x7, CloudSpend, and StatusIQ in response to the request raised in this post. As you know, the Site24x7 platform offers three products, namely Site24x7 for monitoring, StatusIQ
Free online training to help you learn more about Site24x7
Hi folks, Have you ever wanted to bump a monitor out of a maintenance window so that you can check its status? Are you familiar with the Snooze Maintenance feature in Site24x7? Head to Home > Schedule Maintenance and click the Monitors under Maintenance link. You can see the monitors that are currently under maintenance. When you select one of them, you'll be able to select the Snooze Maintenance option. Curious to learn more about similar features hiding in plain sight that you may have missed or
Automate server management with Site24x7-ServiceNow integration
We are glad to add to the existing Site24x7-ServiceNow ticketing integration with the Site24x7 App that will provide in-depth monitoring of servers and applications along with automation capabilities. This integration focuses on understanding the performance of servers and providing automatic fault resolution, thereby accelerating ticket resolution time. Why integrate with Site24x7? The time taken to execute corrective actions and decrease MTTR is paramount when handling 100's of servers and applications.
[Service Update] Planned maintenance of our EU data center: 27 September, 2020, 3:30am to 6:30am CEST
Dear customers, As part of regular maintenance at our Europe data center, we will be switching our apps from our primary data center in Amsterdam, the Netherlands to our secondary (disaster recovery) data center in Dublin, Ireland on Sunday, 27 September, 2020 from 3:30am to 6:30am CEST (1:30am to 4:30am GMT). We'll switch back to our primary data center in Amsterdam on 4 October, 2020. We do not expect any major interruption, and you should be able to continue using all the Site24x7 services during
[Service Update] Planned maintenance of our AU data center: 27 September, 2020, 8:30pm to 11:30pm AEST
Dear customers, As part of regular maintenance at our Australia data center, we will be switching our apps from our primary data center in Sydney to our secondary (disaster recovery) data center in Melbourne 27 September, 2020 from 8:30pm to 11:30pm AEST (10:30am to 01:30pm GMT). We'll switch back to our primary data center in Sydney on 4 October, 2020. We do not expect any major interruption, and you should be able to continue using all the Site24x7 services during this maintenance period. We will
[Updated] Terminating support for earlier TLS versions by September 30, 2020
Greetings, Site24x7 is ending support for earlier Transport Layer Security (TLS) versions 1.0 and 1.1 due to security reasons. What is TLS? TLS is a secure way of client-server data communication. The TLS protocol protects the confidentiality and integrity of the information passed between two systems. Since the earlier versions of TLS - TLS 1.0 and 1.1, pose security issues, we are completely migrating to TLS 1.2 How are you affected? If your browsers, application programming environments, and Site24x7
[New feature] Scale up your monitoring environment using Hourly Billing
Scaling your resources up or down based on your infrastructure needs can be a cakewalk with auto-scaling. However, auto-scaling instances are unpredictable, and you may not be able to decide on a license plan that can include all the monitors you may add while scaling up. You may even end up buying too many licenses to include the monitors you keep adding. And what if you exceed your license limit while scaling up the number of resources? Here’s where Hourly Billing plays a key role in an auto-scaled
Monitor VoIP QoS
The need for Voice over Internet Protocol (VoIP) services has grown with the increase in remote work. Similar to monitoring remote work infrastructure, monitoring the tools and services that support remote work, including VoIP, is also crucial. Moreover, the key to a successful business is customer support and interaction, for which VoIP services play a major role. A customer’s experience on a call is business-critical, as poor call quality due to interruptions may devastate customer trust and cause
Ensure better deliverability of alert emails from Site24x7.
Do you have trouble receiving alert emails from Site24x7? If so, you might have to update your email whitelist policy in your organization mail server to successfully receive alert emails from Site24x7. Whitelisting is an instant, once-only task that requires you to update your organization mail server with our email sending IPs and also verify and add our email addresses to your “Address book” or “Safe senders list”. When this is successfully configured––alert emails sent from Site24x7 will generally
[Integration] Hook your Site24x7 alerts to ServiceNow ITSM Platform for a speedy incident remediation
Identifying and resolving bottlenecks in IT service delivery can help you deliver superior services to your end-customers. Incident management platforms, such as ServiceNow's IT Service Management software enables you to achieve just that by allowing you to detect and resolve IT issues before your end-users start calling the help desk. Today, we're glad to announce our integration with ServiceNow ITSM platform. Site24x7 with ServiceNow ITSM: Improve the speed and agility of your IT service delivery
[Service Update] Planned Maintenance of our India Data Center (August 16, 2020 to August 23, 2020)
Dear customers, As part of regular maintenance at our India data center, we will be switching our apps from our primary data center in Chennai to our secondary data center in Mumbai on August 16, 2020 from 7am to 1pm IST. At the end of the maintenance, we'll switch back to our primary data center in Chennai on August 23, 2020. We do not expect any major interruption and you should be able to continue using all Site24x7 services during this maintenance period. We will post an update here once the
Introducing Uptime Monitoring for AWS resources
While you develop and test applications to be shipped, the availability of the resources deployed in your Amazon Web Services (AWS) infrastructure becomes a chief concern over metrics. Introducing Uptime Monitoring, which lets you do away with CloudWatch API calls and view only the availability status of an AWS resource. What is Uptime Monitoring? In cloud-based environments, it's essential to understand the status of your server instances launched on your cloud. With its Uptime Monitoring feature,
Introducing Metric Profile for AWS resources
Greetings, While you're busy building your infrastructure on the Amazon Web Services (AWS) cloud, you may not need to monitor all the metrics of an AWS resource every time. In fact, if your EC2 instance is hosting an application in the production phase, it may be sufficient to monitor only the CPU, memory, and disk utilization, and a few critical resource metrics like CPU Credit Usage or CPU Credit Balance. Along with the chief concern of optimal functioning of your AWS resources, what if you had
Change in StatusIQ Sender domain
Hello, The StatusIQ sender domain for emails has been changed from: mail.site24x7sp.com to mails.site24x7sp.com (US Data center) mail.site24x7sp.eu to mails.site24x7sp.eu (EU) mail.site24x7sp.in to mails.site24x7sp.in (IN) mail.site24x7sp.cn to mails.site24x7sp.cn (CN) mail.site24x7sp.com.au to mails.site24x7sp.com.au (AU) As a result, you'll be receiving StatusIQ notifications from no-reply@mails.site24x7sp.com instead of no-reply@mail.site24x7sp.com. You may need to whitelist mails.site24x7sp.com.
What's New in Site24x7 Server Monitoring!
We are glad to add few more features to our server monitoring solution to further enhance your monitoring experience. One minute polling interval for data collection Server Health Dashboard Server Inventory Dashboard One Minute Polling Interval for Data Collection: We now support data collection with a polling frequency of one minute (in addition to the existing five minutes interval). With data collection happening at one minute, you can now avoid unnecessary downtime and keep an eye on critical
Site24x7 Launches Docker Monitoring
We are excited to announce the launch of Docker Monitoring in public beta. For more information : Press Release on Docker Monitoring Docker Monitoring Webpage Blog Post on Docker Monitoring Help Documentation on Docker Monitoring Site24x7 Docker monitoring is available immediately to evaluate for free during the beta testing and comes as a standard feature with the Site24x7 Standard pack and above. We’ve just launched our first round of launch with this public beta and we want to hear from you. We’d
CA Root certificate expiry and SSL certificate expiration alerts in Site24x7 on May 30
Since 29, May 2020, some of our customers who're monitoring their SSL Certificates have received certificate expiry alerts though the validity is still intact. These alerts were triggered as a result of the AddTrust External CA Root certificate's expiry on May 30, 2020. Please note that the alerts are valid for legacy systems and browsers and the certificate chain needs to be updated. Browsers and systems that were affected: Systems Apple macOS El Capitan 10.11 and older iOS 9 and older Microsoft
Tactically monitor all crucial metrics during the COVID-19 pandemic lock down
During these testing times, as everyone is operating from home, we’re trying to ensure complete remote support for our customer's queries, drive product webinars, and all our data centers and 110+ locations are functioning optimally. As we navigate through this together, we'd like to get feedback from our customers around what are the critical metrics you would consider monitoring in the current business scenario. This information will help us analyze and develop them so that we can provide them
Updates and enhancements in Real User Monitoring
Greetings, We have released a few updates in Site24x7's Real User Monitoring (RUM) feature to improve your monitoring efforts. Here's a summary of all the updates released over the past few weeks. 1.View total and active users: For a chosen time period, you can view the total number of people who have viewed your site on the Summary tab. The active number of users refers to the people who are currently on your site, while the total number is the sum of all people who have visited for the chosen time
Monitor the individual switches in your stack
Why monitor switches in a stack? A stack is a combination of two or more interconnected stackable switches. A stack of switches functions as a single logical switch with more ports, so a stack is generally monitored as a single device. However, the challenge with this type of monitoring is that network admins may not know which particular switch in a stack is down or causing an error. To take timely corrective measures, it's best to monitor all individual switches. The benefits of switch stack monitoring
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