Customer Self-Service Portal

[Service Update] Planned maintenance of our JP data center: 28 October, 2023, 07:30pm JST to 4 Novem

Dear customers,

As part of the regular maintenance at our Japan data center, we will be switching our apps from our primary data center in Tokyo to our secondary (disaster recovery) data center in Osaka on 28 October, 2023 from 07:30pm to 10:30pm JST (10:30pm to 01:30pm GMT). We'll switch back to our primary data center in Tokyo on 4 November, 2023 by 12:00pm to 03:00pm JST (03:00am to 06.00am GMT).

We do not expect any major interruption, and you should be able to continue using all the Site24x7 services during this maintenance period. We will post an update here once the maintenance is complete. In case you experience any issues, please feel free to email us at


Ensure uninterrupted monitoring by allow-listing the following IP addresses in your firewall policy:




  • will be accessible, and we do not anticipate any major disruptions in using Site24x7's JP service during this period. Please check the service status here.

We thank you for your continued support.

Happy monitoring!