Customer Self-Service Portal

[Service Update] Planned maintenance of our CN data center 2023

Dear customers,

As part of the regular maintenance at our China data center, we will be switching our apps from our primary data center in Shanghai to our secondary (disaster recovery) data center in Beijing on 28 October, 2023 from 12:00pm to 3pm CST (04:00am to 07:00am GMT). We'll switch back to our primary data center in Shanghai on 4  November, 2023 by 12:00pm to 3pm CST (04:00am to 07:00am GMT).

We do not expect any major interruption, and you should be able to continue using all the Site24x7 services during this maintenance period. We will post an update here once the maintenance is complete. In case you experience any issues, please feel free to email us at

Ensure uninterrupted monitoring by the following IP addresses in your firewall policy:




  • will be accessible, and we do not anticipate any major disruptions in using Site24x7's CN service during this period. Please check the service status here.

We thank you for your continued support.

Happy monitoring!