Prerequisites for Node.js agent installation
For a smooth Node.js agent installation, ensure that you've fulfilled the following prerequisites.
- The environment should have node version 16.20.2 or above installed.
- The application user should have full permission to access the agent directory.
- The server hosting the application should have internet connectivity, either directly or via a proxy server.
- Ensure the specified ports and IPs are added to the allow list to enable the agent to communicate with the Site24x7 server, as outlined in this document.
- Please verify the reachability from your environment to the Site24x7 endpoint by executing one of the following commands.
For Linux:
curl -v 'https://plusinsight.site24x7.com'
For Windows:
Invoke-WebRequest -Uri 'https://plusinsight.site24x7.com' -UseBasicParsing
- Replace the domain (.com) with the URL that you use to access Site24x7.

Please keep in mind that installing the Node.js agent requires restarting your application server.