Sites Down" False Alerts"
we're receiving many times ( down alerts ) for our sites. when were browsing the sites they're up and accessible without issues. The Alerts still showing sites are down on multiple locations. what's the best practice for sites configurations. i'm using similar to the following: * Check Frequency= 5min *Case sensitive = No * Http Response Header Severity = Trouble * Threshold Type= Static Threshold * Response time threshold for primary monitoring location = 5 Value poll * Number of locations to report
Prompt for Comment when Suspending a Monitor
Would be helpful to have a prompt for comment when suspending a monitor with the date and person who suspended.
[New Feature] StatsD Metrics Monitoring
We are happy to introduce the metrics aggregation service from Site24x7! The Site24x7-StatsD integration will collect metrics from your custom applications through the StatsD protocol. You can monitor, compare, and visualize metrics across different dimensions and applications, from a single console. Highlights: The Site24x7 Linux Monitoring agent will monitor the metrics pushed through the StatsD protocol. Supported performance metric types: Timer, counter, gauge, and set. Tag metrics and filter
nginx Logs sourced from Container Logs
Hi, We use an nginx container as the API gateway to our infrastructure. We currently parse the Docker container logs as described www.site24x7.com/help/log-management/docker-container-logs.html. How do we then parse these log outputs to extract the nginx access logs? e.g., instead of pointing at /var/log/nginx/access.log we want to point out the container logs for a given container.
Migrating to OAuth 2.0 for Authenticating the Site24x7 REST APIs
Site24x7 offers a comprehensive set of documented REST APIs for your monitoring and reporting needs. To provide a more secured access to your resources, we are migrating to OAuth 2.0 protocol from authtokens for authorizing the APIs. Why move to OAuth 2.0? Access restrictions can be placed. You can decide the kind of access third party apps/scripts require for its functioning. APIs can be segregated based on scopes. You can select the scopes based on your usage/requirement, and not all the APIs need
How to trigger automation based on multiple conditions?
I set up a server monitor to trigger IT Automation (server reboot via an external API) when it reaches 90% CPU usage 5 times. This worked OK until today when a server locked up so quickly it never got to 5 tries and site24x7 lost communication with my server monitor. I don't want to lower the threshold (e.g. 2 times), because this could cause false alarms. If set too low, the server might be rebooted just because we had a temporary load spike. I also don't want to trigger on a simple "lost communication
No Data in Site 24x7 after installing PHP - APM agent
I don't see any data in Site 24x7 after installing the PHP agent. I have followed all the steps mentioned here: www.site24x7.com/help/apm/php-agent/install-php-agent.html Still can't see Site 24x7 displaying any data for my web server. Any advise would be really helpful. Thank you!
[API] set alarm
Hello, I'm trying to set an alarm ( monitor down ) with api , but i'm not sur if it's possible. I can able to create outage but no alarm , it's possible to set an alarm or a monitor down ? and how ? Sorry , i'm new new with site24x7 .. Michael
Web defacement monitoring for web site with login page
We would like to have a feature that can monitor the web page after login. For example, For drive.google.com/drive/my-drive%2C we can now only monitor the Google login page but not the actual page of a google drive folder. I know there is a Web Transaction function that can monitor availability for pages with login, but it does not provide web defacement monitoring. Can Site 24x7 build a web defacement function on top of Web Transaction? Thank you!
RabbitMQ single queue message totals
Is it possible to set alerts for when singular queues exceed set message thresholds? So far I only see the option to set alert options for the total amount of messages in all queues.
Monitor Kubernetes with Site24x7
Greetings, We are excited to release monitoring support for Kubernetes clusters. Before getting into the specifics of the monitoring features, let's read on to know why it's important to monitor Kubernetes. Why monitor Kubernetes? Kubernetes simplifies
Monitoring of String Attributes in APM Insight
Currently it is only possible to monitor Integer and Float JMX Attributes with APM Insight. It would be helpful if String Attributes could be monitored and raise alarms as well.
Authenticated URL
We recently began using a product that redirects an unauthenticated user from the target URL to a login page and then back to the website. My uptime monitor has basically been monitoring the availablilty of this login page. Is there a way to pass login credentials to the login page with the uptime monitors? I was not able to see anything in the setup page.
Textual Attributes Length in custom plugin
Hi what is the maximal length for Textual Attribute in custom plugin. thanks
Unable to succesfully add GCP monitor. No discovery happens (or hardly any)
I'm trying to add a GCP monitor, but it is 'discovering' for hours. ("Your GCP resources are being discovered, this may take a while." keeps being displayed). In 2nd browser window I can see that it has disovered a Kubernetes cluster, but that's all. No VM Instances/disks/storage/etc. And the only information it gathered from the GKE cluster is the configuration details. All other information (CPU usage/disk etc is empty). Also no information on what is running within the cluster. I've also tried
Drag & Drop of multiple monitors in infrastructure maps dashboards
Hello, in large environments with lots of monitors it would be very helpful if it is possible to select multiple monitor objects to move them on the dashboard to another location on the map. Currently each object has to be select. Also an automatic allignment of objects would be very nice. And simple graphic drawing like lines or rectangles instead of needing a background image. Thanks and regards, Torsten
How to get site24x7 web page speed browser's log report through API service
I am wondering does site24x7 enable us to get web page speed browser's log report (csv file) through API service? Now, I am able to use site24x7 API to get web page speed browser json file. But this is not what I need by far. I need to get the further log report of the web page speed browser. To retrieve monitor, I reference this site. www.site24x7.com/help/api/#retrieve-monitor But I did not see how to retrieve the log report csv file through site24x7 api further here. www.site24x7.com/help/api/#web-page-speed-browser
[New Feature] Windows Updates Monitoring
Greetings, We are happy to announce the support for monitoring Windows updates to ensure optimal performance of your Windows servers. Once the Windows server monitoring agent is installed, the Windows updates will be auto-discovered and added as a monitor in Site24x7. Supported from Windows agent version 19.7.8 and above. Highlights: Get a quick snapshot of all your updates - Critical, Pending, and Security updates. Know the updates to be installed in your servers with their respective categories
Custom Log Format
Hey guys, Trying to format a custom log source from file. It is failed to get picked up by the sample logs, and fails due to inability to find the date. I am looking for the time field that I have highlighted, but all my attempts to create the custom field are note recognized. How might I format this? id=DEVICEREMOVED sn=SERIALREMOVED time="2021-04-21 20:05:05" fw=192.168.0.119 pri=1 c=0 m=1154 msg="Application Control Detection Alert: PROTOCOLS SSH Protocol -- Client Request Outbound" sid=10097
Adding snmp monitoring for Dell Equalogic PS 4100
Hi, I've added a Dell Equalogic PS4100 to my list of monitored devices. It has been setup as a network snmp monitored device via a Poller. It finds basic snmp info such as sysuptime, network interfaces and ip routing discards, but I'd like to monitor disk usage as well. However none of the performance monitors that I added, get shown in the performance counters screen. I'd like to avoid having to create custom performance counters, since I can see they're avaible from the counters overview (see attached
Analyze root cause of a downtime with Site24x7 RCA report
Site24x7's Root Cause Analysis (RCA) Report offers valuable insights on the various issues in your IT infrastructure. In this post, we will see how to interpret an RCA report and how to put RCA to optimal use in identifying and addressing performance and network issues. Root Cause Analysis; what makes it different? RCA is different from a conventional downtime alert. Conventional downtime alerts contain details like start time of the instance and Traceroute if available, which is sufficient for you
Linux Software RAID / mdadm
Hi there, We are in consideration of using your platform to manage and monitor our infrastructure as a hosting provider, however we noticed today there’s no RAID monitoring for mdadm on Linux machines. Can you please add support for this? Dennis, Brixly
Disable Command Line from the server agent
The need to disable the system command line functionality on the agent is critical. While this can be turned "off" and "on" on the account level, the functionality still exists so that if someone did take over an account they could take over multiple servers. This is critical for security. We need to have an option on the server agent that prevents the CLI no matter what setting is on the account.
Manage your logs effectively with Site24x7 AppLogs
The wait is over — our log management solution is now ready to monitor and manage logs across servers and applications. Site24x7 AppLogs, developed with you in mind, can be scaled to handle terabytes of log data and it has been battle tested by handling
WMI issues on Windows Servers
Other than my organization (we do have a Site24x7 team looking at the problem) is anyone else who's using Site24x7 to monitor their servers experiencing WMI issues on every server? Not just physical servers, but VMs as well. We do have HP servers in place and we're seeing errors such as: Windows Management Instrumentation has stopped WMIPRVSE.EXE because a quota reached a warning value. Quota: PrivatePageCount Value: 6275072 Maximum value: 0 WMIPRVSE PID: 10468 Providers hosted in this process: C:\Windows\SysWOW64\wbem\WmiPerfInst.dll.
Blank page on login?
Is anyone else having trouble when logging into the main page? I wanted to try out this service, but every time I go to the login page and it redirects to "https://www.site24x7.com/login/success.jsp", I just get a blank page. It happens every time on every browser. What's causing it?
Adding Alert Contact
Possibility of sending alarms by email to email accounts that do not require registration within Site24x7, similar to how Applications Manager handles it.
Missing Site24x7 Microsoft Teams Connector
Hello, I am having trouble adding the Site24x7 Connector to a dedicated Teams Channel. I can add the Site24x7 Dashboard to as a pinned Tab, but dont seem to be able to add the connector portion. I have already enabled all third party apps from our Teams App policies, anything else I may be missing?
How to be alerted via different medium
Hi, I'd like to know if I can be alerted via different medium in case of false alarm. i.e. for the 1st error, I'd like to be notified via email, and if it failed in the 2nd test (or not back up in 10 minutes), I'd like to be notified via SMS. I saw similar responses but seems not the same scenario: Delay would delay all alerts, I'll miss the 1st error www.site24x7.com/community/tip-60-how-to-use-notification-delays-to-your-advantage Escalation goes to different users, not the same use www.site24x7.com/community/alert-escalation-need-option-for-alert-medium-to-notify
New esxi host auto detected but inventory not updating
I have added a new esxi host which site 24x7 detected automatically and shows as 100% available. However none of the details are populated, every field says no data available (CPU, Memory, Disk usage, Associated VMs, Associated Datastores, Network and ESX Details are all empty). Furthermore all the VMs running on that host show as normal in site 24x7 but the "associated esxi host" field shows the IP address of the host rather than the host name and has a not monitored link beneath the IP address.
Monitoring Host's Syslog from Docker Agent
Hi, we're using the Docker Site24x7 agent to monitor our hosts. Host stats, and Docker containers all monitor as expected, but I can't make pick up the host log files. It currently reports "The last we received logs for this log type was Apr 7, 08:16:13:393 (1 Hrs 44 Mins ago)." I followed the pattern of mapping /var/log -> /host/var/log I also tried adding /host/var/log/* to the Syslog Log type I've not managed to find any documentation regarding this, apart from www.site24x7.com/help/log-management/sys-logs.html
Adding SSL on Monitoring
Hello i was wondering how will i add a SSL monitoring if the domain goes like this *.yoursdomain.com. I tried to added it and getting configuration error. Any suggestion and inputs is welcome. TIA!
Linux delay in each CPU poll
Hello, I would like to know if it is possible to set a delay when the information is about the CPU is sent back from the server. A value is taken every minute but I have scheduled tasks at the same time and I would like the values to be taken after 30 seconds, the time the scheduled tasks are finished. Thanks for all Have a nice day
alert group or security group to manage maintenance events
it appears that an operator who creates a maintenance page is the only person who can edit/delete unless you are admin or greater. It would be a great feature to have some sort of group to manage the people who could add/delete/modify maintenance events.
Exclude disk partitions from monitoring
Is it possible to exclude certain disk partitions from threshold monitoring? On AWS EC2 instances I have multiple disks/partitions and two of those partitions e.g. /snap/core/5328 are always at 100% full. Becaues of this, they make my site show as being in "Trouble". I would like to be able to exclude partitions automatically from monitoring by including something in the threshold profile to ignore any partition that starts with /snap (e.g. /snap/*). I think it is possible to do this manually, but
Providing input parameters to plugins
It doesn't seem that I can have my plugin (PowerShell) read any files or user-defined environment variables on execution. I have a plugin that returns stats about a folder. While the plugin is the same on each machine, the folder I want it to monitor differs on each. I tried setting an environment variable for the script to read ($env:<variable>) but it seems unable to do so. I've previously tried to get plugins to read from a configuration file and haven't had any luck there either. I saw something
Server agent delaying apache
Hi all I've had an issue with Apache taking a long time to restart, up to 15mins. Or in a few cases does not start at all. After some digging around, I found that when I'd restarted services I noticed "136.143.189.136:443 CLOSE_WAIT 1821/Site24x7Agent" in the tcp stack. And if I killed this process Apache started immediately. Has anyone come across this issue before, and if so, what was the solution? Thanks in advance.
Linux shell script monitor all my custom processes
I see the process.sh file in the script folder but it's hard to edit it to suit my needs. Is there a simpler way to manage the processes that I have created and check if it's running or not, for example: process_name1, process_name2, process_name3 ... Thanks,
Shared dashboard widgets color stuck in night mode
Hi All Our shared dashboard widgets are stuck in the night mode. Though the widgets on the original dashboard do not have such problem is it a bug? Or just a config somewhere? Same on FF, Edge, Chrome
File check from dynamic location.
is it possible to apply a size check for log file where the file name remains same and location keeps changing for each server? do we have to configure it on each system separately or we can configure it centrally and apply on a monitor group?
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