We currently use the following roles in Site24x7:

• Super Admin
• Admin
• Operator

The problem for us lies in that we have users that fall between Operator and Admin. These users should not be Admins but need to have the following roles that an Admin has:

• Add/Edit/Suspend/Activate/Delete Monitor
• Reports, Schedule Reports, Report Settings
• Custom Dashboard
• Schedule Maintenance

It would be nice if there was a Jr Admin role created that allowed for a user to not be a full admin but still be able to perform some admin duties.