When there is a failure in the On-Premise Poller communication, you will get the following message: Site24x7 On-Premise Poller service <name> could not establish communication with the Server. Kindly check if there is a problem with the Network Communication. This could also happen if the Site24x7 On-Premise Poller Service or the host itself is down. In this case, you can check the accessibility of Site24x7 server from the On-Premise Poller
Introduction This document provides a structured troubleshooting guide for resolving issues encountered during the download process of On-Premise Poller for Synthetic (Browser) Module. It covers possible statuses, check-up steps, remedies, and ...
There are 3 ways through which you can configure a proxy in an On-Premise Poller for a Linux server. During installation using the Installation Wizard Using the console During the silent installation of the On-Premise Poller Linux agent 1. During ...
Please follow the below steps to confirm if the On-Premise Poller is running, or to start the On-Premise Poller, in case of system restart/crash because of power failure, etc. For Windows: Check if the On-Premise Poller service is up and running - ...
On Linux systems, it is recommended to run the On-Premise Poller as a systemd service. This allows the On-Premise Poller to start automatically during system boot and enables easier management using standard Linux service commands. Installing the ...
The Site24x7 On-Premise Poller installation may fail due to insufficient permissions on the default "tmp" directory. If you face the "JRE libraries are missing or not compatible" error in the installation of On-Premise Poller in CentOS, follow the ...