When there is a failure in the On-Premise Poller communication, you will get the following message: Site24x7 On-Premise Poller service <name> could not establish communication with the Server. Kindly check if there is a problem with the Network Communication. This could also happen if the Site24x7 On-Premise Poller Service or the host itself is down. In this case, you can check the accessibility of Site24x7 server from the On-Premise Poller
Introduction This document provides a structured troubleshooting guide for resolving issues encountered during the download process of On-Premise Poller for Synthetic (Browser) Module. It covers possible statuses, check-up steps, remedies, and ...
There are 3 ways through which you can configure a proxy in an On-Premise Poller for a Linux server. During installation using the Installation Wizard Using the console During the silent installation of the On-Premise Poller Linux agent 1. During ...
Please follow the below steps to confirm if the On-Premise Poller is running, or to start the On-Premise Poller, in case of system restart/crash because of power failure, etc. For Windows: Check if the On-Premise Poller service is up and running - ...
You can install the Site24x7 On-Premise Poller as a Docker container using the Site24x7 On-Premise Poller Docker image. Install the On-Premise Poller Run the following command to install the On-Premise Poller: docker run -d \ -e KEY=<device_key> \ ...
On Linux systems, it is recommended to run the On-Premise Poller as a systemd service. This allows the On-Premise Poller to start automatically during system boot and enables easier management using standard Linux service commands. Installing the ...