When there is a failure in the On-Premise Poller communication, you will get the following message: Site24x7 On-Premise Poller service <name> could not establish communication with the Server. Kindly check if there is a problem with the Network Communication. This could also happen if the Site24x7 On-Premise Poller Service or the host itself is down. In this case, you can check the accessibility of Site24x7 server from the On-Premise Poller
There are 3 ways through which you can configure a proxy in an On-Premise Poller for a Linux server. During installation using the Installation Wizard Using the console During the silent installation of the On-Premise Poller Linux agent 1. During ...
Follow the steps below for the silent installation of an On-Premise Poller on a Linux server. You can also configure proxy during silent installation. Copy and paste the following commands in your terminal 64 bit OS: sudo wget ...
Introduction This document provides a structured troubleshooting guide for resolving issues encountered during the Synthetic (Browser) Module download process. It covers possible statuses, check-up steps, remedies, and prerequisites to ensure smooth ...
Please follow the below steps to confirm if the On-Premise Poller is running, or to start the On-Premise Poller, in case of system restart/crash because of power failure, etc. For Windows: Check if the On-Premise Poller service is up and running - ...
The default directories for installing the On-Premise Poller are: Windows: C:\Program Files(x86)\Site24x7OnPremisePoller Linux: /opt/Site24x7OnPremisePoller Follow the steps given below to uninstall the On-Premise Poller from your Windows or Linux ...