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On-Premise Poller
Configure proxy for an already installed On-Premise Poller
Please follow the below steps for an On-Premise Poller installed in a
Windows
server:
Go to 'Run' dialog box.
Type in services.msc and press 'Enter'. This will open
Windows Services
.
Stop the service name 'SITE24X7_ONPREMISEMONITOR'. i.e. Stop the Site24x7 On-Premise Poller process.
Check if .eum file is present inside the folder in which Site24x7 On-Premise Poller is installed.
Go to C:\Program Files (x86)\Site24x7OnPremisePoller\conf.
If .eum file is present, edit the following keys in the file 'serveragent.config' in /conf/folder.
PROXY=true
PROXY_HOST=<User Proxy Host>
PROXY_PORT=<User Proxy Port>
PROXY_USERNAME=<User Proxy Username>
PROXY_PASSWORD=<User proxy Password>
If .eum file is not present, edit the following keys in the file 'install.txt' in /conf/folder.
PROXY=true
PROXY_HOST=<User Proxy Host>
PROXY_PORT=<User Proxy Port>
PROXY_USER=<User Proxy Username>
PROXY_PASS=<User proxy Password>
Go to services.msc > start the service 'SITE24X7_ONPREMISEMONITOR' and start the Site24x7 On-Premise Poller process.
Check the accessibility of Site24x7 servers from the On-Premise Poller
.
For a
Linux
server, please follow the steps below:
Go to /opt/Site24x7OnPremisePoller > sudo sh StopServer.sh. i.e. Stop the Site24x7 On-Premise Poller process.
Check if .eum file is present inside the folder in which Site24x7 On-Premise Poller is installed.
Go to /opt/Site24x7OnPremisePoller/conf/
If .eum file is present, edit the following keys in the file 'serveragent.config' in /conf/folder.
PROXY=true
PROXY_HOST=<User Proxy Host>
PROXY_PORT=<User Proxy Port>
PROXY_USERNAME=<User Proxy Username>
PROXY_PASSWORD=<User proxy Password>
If .eum file is not present, edit the following keys in the file 'install.txt' in /conf/folder.
PROXY=true
PROXY_HOST=<User Proxy Host>
PROXY_PORT=<User Proxy Port>
PROXY_USER=<User Proxy Username>
PROXY_PASS=<User proxy Password>
Go to /opt/Site24x7OnPremisePoller -> Sudo sh StartServer.sh & and start the Site24x7 On-Premise Poller process.
The proxy password will be encrypted automatically, once the poller restarts.
Related Articles:
Set proxy for my On-Premise Poller for Linux during installation
Set proxy for my On-Premise Poller during its installation in a Windows server
Silent installation and proxy configuration of On-Premise Poller Linux agent
Add an On-Premise Poller:
Windows
|
Linux
Updated: 10 Nov 2019 06:19 PM
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