Configure proxy for an already installed On-Premise Poller

Configure proxy for an already installed On-Premise Poller

Please follow the below steps for an On-Premise Poller installed in a Windows server:
  1. Go to the Run dialog box.
  2. Type in services.msc and press Enter. This will open Windows Services.
  3. Stop the service name SITE24X7_ONPREMISEMONITOR. i.e. Stop the Site24x7 On-Premise Poller process.
  4. Check if .eum file is present inside the folder in which Site24x7 On-Premise Poller is installed. 
  5. Go to C:\Program Files (x86)\Site24x7OnPremisePoller\conf
  6. If .eum file is present, edit the following keys in the file serveragent.config in /conf/folder
    PROXY=true
    PROXY_HOST=<User Proxy Host>
    PROXY_PORT=<User Proxy Port>
    PROXY_USERNAME=<User Proxy Username> 
    PROXY_PASSWORD=<User proxy Password>
  7. If .eum file is not present, edit the following keys in the file install.txt in /conf/folder.
    PROXY=true
    PROXY_HOST=<User Proxy Host>
    PROXY_PORT=<User Proxy Port>
    PROXY_USER=<User Proxy Username>
    PROXY_PASS=<User proxy Password>
  8. Go to services.msc > start the service SITE24X7_ONPREMISEMONITOR to start the Site24x7 On-Premise Poller process.
For a Linux server, please follow the steps below:
  1. Go to /opt/Site24x7OnPremisePoller and execute sudo sh StopServer.sh
    i.e. Stop the Site24x7 On-Premise Poller process. 
  2. Check if .eum file is present inside the folder in which Site24x7 On-Premise Poller is installed.
  3. Go to /opt/Site24x7OnPremisePoller/conf/
  4. If .eum file is present, edit the following keys in the file serveragent.config in /conf/folder.
  5. PROXY=true
    PROXY_HOST=<User Proxy Host>
    PROXY_PORT=<User Proxy Port>
    PROXY_USERNAME=<User Proxy Username> 
    PROXY_PASSWORD=<User proxy Password>
  6. If .eum file is not present, edit the following keys in the file install.txt in /conf/folder
    PROXY=true
    PROXY_HOST=<User Proxy Host>
    PROXY_PORT=<User Proxy Port>
    PROXY_USER=<User Proxy Username>
    PROXY_PASS=<User proxy Password>
  7. Go to /opt/Site24x7OnPremisePoller and execute the command Sudo sh StartServer.sh & to start the Site24x7 On-Premise Poller process. 
The proxy password will be encrypted automatically, once the poller restarts.
Related Articles: 

    • Related Articles

    • Exclude the selective SSH algorithms in On-Premise Poller during SFTP Transfer monitoring

      By excluding SSH algorithms, you can restrict Site24x7 SSH Client from using the excluded algorithm while connecting to the SSH server during SFTP Transfer monitoring. Follow the steps mentioned below for SSH algorithm exclusion in On-Premise Poller ...
    • How to configure the NGINX status page for monitoring NGINX performance

      The NGINX plugin uses the NGINX status page to pull the performance metrics of the NGINX server. You may encounter the following errors while installing the NGINX plugin integration: Error_code : HTTP Error 404: This error usually indicates that the ...
    • Compare our various methodologies for Website Monitoring

      Get to know Site24x7 monitors better and choose the one that best fits your monitoring needs. Compare the functionality of the following monitors: Website Monitoring Webpage Speed (Browser) Web Transaction Monitoring Web Transaction (Browser) SSL/TLS ...
    • Validating sender email using DKIM authentication

      What is DKIM? DomainKeys Identified Mail (DKIM) is an advanced authentication method used widely by email service providers to verify the email from the point of its origin by validating the email sender. It allows the email senders to authenticate ...
    • Troubleshoot the Error 404 and Error 99 for RabbitMQ

      When installing the RabbitMQ plugin, you may encounter the following errors: HTTP Error 404: Not Found: This error usually occurs when Site24x7's RabbitMQ monitoring plugin attempts to access the /api/overview page of RabbitMQ, but the resource ...