How to fix the error "JRE libraries are missing or not compatible"

How to fix the error "JRE libraries are missing or not compatible"

If you face the "JRE libraries are missing or not compatible" error in the installation of On-Premise Poller in CentOS, follow the steps below:


  1. Run the following commands in your terminal:
      sudo wget https://staticdownloads.site24x7.com/probe/Site24x7OnPremisePoller_64bit.bin
      sudo chmod 755 Site24x7OnPremisePoller_64bit.bin
      mkdir large_tmp
      export IATEMPDIR=<absolute-path-of-large_tmp>/large_tmp
      /Site24x7OnPremisePoller_64bit.bin -i console
  1. If the above steps didn't work, install OpenJDK 8 on your machine and follow the steps below:
      sudo yum install java-1.8.0-openjdk-devel
      java -version 
      sudo wget https://staticdownloads.site24x7.com/probe/Site24x7OnPremisePoller_64bit.bin
      sudo chmod 755 Site24x7OnPremisePoller_64bit.bin
      /Site24x7OnPremisePoller_64bit.bin

Related articles:
  1. Starting the On-Premise Poller as a service in Linux

    • Related Articles

    • Troubleshooting steps for On-Premise Poller

      Prerequisites and basic details: Prerequisites for installing On-Premise Poller Necessary ports to allow access to the installed On-Premise Poller How secure is On-Premise Poller Amount of bandwidth consumed by the On-Premise Poller software Adding ...

    • Starting the On-Premise Poller as a service in Linux

      For Linux, it is suggested to start the On-Premise Poller as a service. Use the command below to start the On-Premise Poller as a service: /etc/init.d/site24x7-onpremise-poller start If the error ./StartServer.sh: Permission denied occurs while ...

    • Fixing catastrophic failure issues when installing Windows On-Premise Poller

      If you receive the Catastrophic failure message when trying to install an On-Premise Poller, read through this doc to learn how to fix it. What is a catastrophic failure in Windows? Catastrophic failure is the complete, sudden, and unexpected ...

    • How do I uninstall an On-Premise Poller

      The default directories for installing the On-Premise Poller are: Windows: C:\Program Files(x86)\Site24x7OnPremisePoller Linux: /opt/Site24x7OnPremisePoller Follow the steps given below to uninstall the On-Premise Poller from your Windows or Linux ...

    • Set proxy for Linux On-Premise Poller during installation

      There are 3 ways through which you can configure a proxy in an On-Premise Poller for a Linux server. During installation using the Installation Wizard Using the console During the silent installation of the On-Premise Poller Linux agent 1. During ...