How to retrieve logs from different Site24x7 monitors

How to retrieve logs from different Site24x7 monitors

The log location varies with different agents and monitors. View a consolidated list here:

Site24x7 Server Monitoring agent

Monitor or module
OS 
Directory, path, or command
Detailed reference
Server Monitoring Agent
Windows
Installation directory > Site24x7 > WinAgent > Monitoring > Logs
Server Monitoring Agent
Linux
/opt/site24x7/monagent/logs
Kubernetes

cd /opt/site24x7/monagent/logs
Plugins
Linux
cd /opt/site24x7/monagent/logs

cd /opt/site24x7/monagent/logs$ cd details/

cd /opt/site24x7/monagent/logs/details$ ls

















On-Premise Poller 

Monitor or module
OS
Directory, path, or command
Detailed reference
On-Premise Poller
Windows
C:\Program Files(x86)\Site24x7OnPremisePoller\logs
On-Premise Poller
Linux
/opt/Site24x7OnPremisePoller/logs
Network Monitoring
Windows
C:\Program Files(x86)\Site24x7OnPremisePoller\NetworkPlus\logs 
Network Monitoring
Linux
/opt/Site24x7OnPremisePoller/NetworkPlus/logs

APM Insight agents

Language
Directory or path
OneAgent
C:\ProgramData\Site24x7APMOneAgent\Logs 
.NET
C:\ProgramData\DotNetAgent\AgentLogs\
Java
The same directory where you've placed the JAR agent file
Ruby on Rails
<APP_HOME>/logs
Node.js
Created inside the apminsightdata folder
PHP
Linux: /opt/zpa/logs
Windows (32-bit): C:\Program Files\APM Insight PHP Agent\zpa\logs
Windows (64-bit): C:\Program Files (x86)\APM Insight PHP Agent\zpa\logs
For more details, refer to this KB article

This document lists the paths for the latest versions of the agents. Refer to the specified KB articles for the older versions.

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