How to retrieve logs from different Site24x7 monitors
The log location varies with different agents and monitors. View a consolidated list here:
Site24x7 Server Monitoring agent
|
Monitor or module
|
OS
|
Directory, path, or command
|
Detailed reference
|
|
Server Monitoring Agent
|
Windows
|
Installation directory > Site24x7 > WinAgent > Monitoring > Logs
|
|
|
Server Monitoring Agent
|
Linux
|
/opt/site24x7/monagent/logs
|
|
|
Kubernetes
|
|
cd /opt/site24x7/monagent/logs
|
|
|
Plugins
|
Linux
|
cd /opt/site24x7/monagent/logs
cd /opt/site24x7/monagent/logs$ cd details/
cd /opt/site24x7/monagent/logs/details$ ls
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
On-Premise Poller |
|
Monitor or module
|
OS
|
Directory, path, or command
|
Detailed reference
|
|
On-Premise Poller
|
Windows
|
C:\Program Files(x86)\Site24x7OnPremisePoller\logs
|
|
|
On-Premise Poller
|
Linux
|
/opt/Site24x7OnPremisePoller/logs
|
|
|
Network Monitoring
|
Windows
|
C:\Program Files(x86)\Site24x7OnPremisePoller\NetworkPlus\logs
|
|
|
Network Monitoring
|
Linux
|
/opt/Site24x7OnPremisePoller/NetworkPlus/logs
|
APM Insight agents
|
Language
|
Directory or path
|
|
OneAgent
|
C:\ProgramData\Site24x7APMOneAgent\Logs
|
|
.NET
|
C:\ProgramData\DotNetAgent\AgentLogs\
|
|
Java
|
The same directory where you've placed the JAR agent file
|
|
Ruby on Rails
|
<APP_HOME>/logs
|
|
Node.js
|
Created inside the apminsightdata folder
|
|
PHP
|
Linux: /opt/zpa/logs
Windows (32-bit): C:\Program Files\APM Insight PHP Agent\zpa\logs
Windows (64-bit): C:\Program Files (x86)\APM Insight PHP Agent\zpa\logs
|
S247DataExporter | Linux: /opt/S247DataExporter/logs Windows (32-bit): C:\Program Files\S247DataExporter\logs Windows (64-bit): C:\Program Files (x86)\S247DataExporter\logs |
This document lists the paths for the latest versions of the agents. Refer to the specified KB articles for the older versions.
Related Articles
Retention of performance data across Site24x7 monitors
Below is the retention period for performance data across different Site24x7 monitors: Type Professional Enterprise 2024 Performance data (Raw data retention) 30 days 30 days Outage 5 years 10 years Archived date 1 year 3 years The above-stored data ...Troubleshooting false positive alerts in monitoring
Problem False positive alerts are being generated. Possible cause The monitoring system is down in some locations. The Website monitor might be configured for one location, such as Seattle, but may appear down when accessed from another location, ...How does Site24x7 always ensure the availability of its location agents during monitoring?
Site24x7 uses a preferred location recheck logic in the back-end to ensure the availability of all monitoring locations. This logic is only applied when you've disabled the option "Restrict monitoring within selected locations" in the Add or Edit ...Breakdown of the bulk action codes in the audit logs
Use the below codes to read and understand the bulk actions in the audit logs: Bulk Action Codes Threshold Profile 0 Location Profile 1 Notification Profile 2 User Alert Groups 3 Check Frequency 4 IT Automation 5 Activate Monitor 6 Suspend Monitor 7 ...What are Basic and Advanced Monitors?
Site24x7 licensing and pricing work based on the monitor type categorization. For the ease of usage and based on the complexity of monitoring, we have categorized Site24x7 monitors as Basic Monitors and Advanced Monitors. We typically charge for a ...