Where are the Network Monitoring logs located?

Where are the Network Monitoring logs located?

The default directories for installing the On-Premise Poller are:
Windows: C:\Program Files(x86)\Site24x7OnPremisePoller
Linux: /opt/Site24x7OnPremisePoller

On-Premise Poller logs
If you've installed the On-Premise Poller in the default directory specified during installation, then you can locate the logs in the following directories:
OS
Directory
Windows
C:\Program Files(x86)\Site24x7OnPremisePoller\logs
Linux
/opt/Site24x7OnPremisePoller/logs

If you didn’t install the product in the default folder, then you can locate logs by adding /logs to the end of the directory in which you've installed the On-Premise Poller.

Network Monitoring logs
If you've installed the On-Premise Poller in the default directory specified during installation, then you can locate the Network Monitoring logs in the following directories:
OS
Directory
Windows
C:\Program Files(x86)\Site24x7OnPremisePoller\NetworkPlus\logs 
Linux
/opt/Site24x7OnPremisePoller/NetworkPlus/logs

If you didn’t install the product in the default folder, then you can locate logs by adding /logs to the end of the directory in which you've installed the On-Premise Poller.

    • Related Articles

    • Where are the On-Premise Poller logs located?

      The default directories for installing the On-Premise Poller are: Windows: C:\Program Files(x86)\Site24x7OnPremisePoller Linux: /opt/Site24x7OnPremisePoller If you've installed the On-Premise Poller in the default directory specified during ...
    • How secure is On-Premise Poller

      On-Premise Poller: Introduction On-Premise Poller, a lightweight agent, helps to monitor your internal network and resources behind a firewall or virtual private network (VPN). You can install On-Premise Poller in various branch offices within a ...
    • How to manually upgrade an On-Premise Poller

      You can upgrade an On-Premise Poller directly from the Site24x7 web console by navigating to Admin > On-Premise Poller, clicking the hamburger icon beside an On-Premise Poller, and clicking Upgrade. Learn more.  If the above method of upgrade fails, ...
    • Resolving huge disk space issues with the On-Premise Poller and Network Module

      Often huge disk space results from the heap dump files in the NetworkPlus/bin directory of the On-Premise Poller.  What are HPROF files? HPROF files are used to store Java virtual machine (JVM) memory dumps. When a JVM runs out of memory (OOM), it ...
    • Moving a device from one On-Premise Poller to another

      You can always change the On-Premise Poller that monitors your device when your needs demand. This feature also helps to balance the load on an existing On-Premise Poller by moving some monitors to another On-Premise Poller. Log in to your Site24x7 ...