EC2 stopped instances
Right now a stopped EC2 instance is seen as DOWN. However, this day and age, stopping an instance is more often than not intended. Certainly in a cloud setup where you want to save costs. An option would be to schedule maintenance for those instances, but then you need to manually do this each time you shut down an instance. It would be better if one could chose whether a stopped instance should report as DOWN or not.
Windows Event Log - Content Check - Not working
Hi Team - I'm having issues with a content check working. I have a process where I ping a large list of servers and spool results to a text file. It either spools a message saying the server is valid and is available for processing. Or, an error message based on what type of error the PING command throws. Success: And this is one of the failures: In each error message, it's prefixed with Error. That is how I set up my Content Check but it doesn't seem to be working. Does this seem to be right? Thanks!
how to choose a specific configuration template on server agent installation
Hello there, we want to rollout a fleet of dozens of server agents (linux). All of them are webservers with specific process we need to monitor. We have predefined a notification and threshold profile and User groups who shall get the notifications. Further, we added a customer configuration template. In that "mywebserver config" configuration template we assigned the above mentioned notification and threshhold profiles and user groups. Further, we added the process to monitor (apache2) and hit the
Custom variables to actions / bulksms
Hi there, we use ACTIONS to trigger SMS via our Enterprise bulksms Account. This works pretty well, no issue at all. Now we want to use the Site24x7 "send custom parameters" and use these parameters in our HTTP GET string as defined in the action. Right now this works perfectly fine: Action: https:/bulksms/api?username=myusername&password=mypassword&message=$MONITORNAME+is+$STATUS&msisdn=123456789 Today my action string is insanely long, because it contains a list of "mynumber", what is working fine,
Client Certificate Authenticaton
Hi, I've a few websites, what require client certificate for the authentication. It is possible to monitor this kind of site? Can I upload a client certificate somewhere to achieve this? Thank you, Zoltan
Feature Request - Maintenance Report
Create a report that allows: To check if Maintenance is been executed as planned by the organization. To validate that incidents are not been marked as maintenance by operators.
Feature Request - Filter alert logs by Monitor
When viewing alarms you can click on the "alert logs" to view the logs of when/where alerts were sent. It would be nice if from this view it took you specifically to the alert logs for this alarm. Additionally, you should be able to filter the alert logs for a specific monitor.
Dependency for the complete product = Proxy ?
Hi all, we use a proxy server for the monitoring agent on all servers. In my point of view the proxy server is the core server for the complete product "Site24x7". How does other customers implement a dependcy for all monitors if a proxy server is in use? Dependency Model: First: Proxy Second: on-premise poller (sometimes) Third: other dependencies like "Monitor" or "Monitor Groups" Is there a "right" way to set a general dependency setting for the complete suppress alerts? I think about a workarround
status page
Is there a way to include availability % in status page or to merge availability summary report page with status page ? Regards, Youssef
Feature Request - Add comments to scheduled Maintenance
Currently, maintenance events generated by scheduled maintenance have no information regarding the maintenance. This means that if users are not rigorous on adding comments, when checking a specific monitor there is no way to know if a maintenance was scheduled or not (and the reason of the maintenance). This idea could be implemented in 2 ways: Add a new section on the create scheduled maintenance called "Comments" Add as a comment to a scheduled maintenance the Display Name + Description. (Or the
Feature request - Dependency Monitors
I would really like to have an option for configuring dependencies for monitors. Consider this scenario: Lets imagine 50 (or whatever number of web applications) running at a given data center or server. If the network or server goes down, I would receive alerts/notifications for all of those web sites. It would be better if we can configure a network map (such as in Icinga) or on a simpler level, have an ability to define monitor dependencies. In my scenario described, those 50 web site monitors
Combining Cert and other basic web checks with Web checks
These two should be one check for monitoring https sites.. This way customers don't waste a full check on a cert check that only expires yearly at minimum, most people I know purchase multiple year certs so having a separate check for that is not needed. Also, site defacement and other checks that can fit in the same request should be bundled as options in the website check.
iframe feature - open in new tab when clicked
We currently have the iframe code embedded on our company website. When you click on the iframe, it loads the next Site24x7 page within the iframe itself, so it becomes a window within a window. We’re looking for a way to make the iframe open in a new tab when someone clicks on it. Per my ticket 329465, I was advised this would be a feature request and should submit this to the forum.
Provide method - see what monitors assocated with user group
Hi Support, When deleting User Groups created, at times we find that it has associated monitors error. There doesn't seem to be a way in the Site24x7 portal to find what monitors are related to User Groups. The only way to date is to raise a support ticket to have you query this on the back end. Thanks, David
Monitor Edit Screen Dropdown Sort
Hi Team, We have an issue where on new monitors some users forget to set these to fields to something we prefer. Is there a way to control the default that we can set to "MUST CHANGE" or better set the field as required (which forces them to change it)? Thank you for your consideration. Regards, David
Automatically detect active ports per server?
Hi Team - A lot of the services I need to monitor are through ports. Therefore, I am manually setting up all the ports in 24x7 that pertain to the processes I need to monitor. Is there a way to install the msiexec.exe and have it automatically detect active ports, create the Resource profile for each port, and begin monitoring? There are normally 15 ports per server I am currently configuring. Thanks!
Dependency configuration now gives you better hold over your alert credits
It would be of little use if you email your boss about your planned leave when your boss has limited access to his inbox. Its just like having butter and jam with no bread to supplement. Consider 100 network devices are mapped to a single switch or router. It would be taxing to get false alerts for all the 100 if the main switch/router goes down. This is where Site24x7 goes up an extra mile and gives you the flexibility to configure dependent monitors both at the monitor level and the monitor group
Expand your monitoring with Site24x7 Plugins
Site24x7, the all-in-one cloud based monitoring solution now provides support for more than 50 different integrations. Use our plugins and monitor a wide variety of applications and platforms such as MySQL, PostGres, Apache, NGINX, Tomcat, WebLogic, Memcached
[Announcement] Business View: Visualize your Monitor Group
Simplified dashboards improve operation efficiency. In Site24x7, when we thought of building better dashboards, we always wanted it to be simple yet intuitive. So thus born "Business View" dashboard! In a nutshell, you can get a holistic view of all the monitors in the group along with their real-time status. We intend to improve this dashboard and make it an inseparable entity in your NOC. It is just the beginning, rest assured! Also, our all new Subgrouping aids Business View dashboards to provide
Server Down Alert
If we have a regularly scheduled reboot of a server can we not have a Down alert for that incident, so for that server or a Threshold and Availability group - set the duration of time down higher to avoid the alert and only come if the server is down for longer than that. I only see setting these at a process level. Thanks.
AWS resource ARN's
Would it be possible to return the AWS resource ARN's when requesting all monitors through the API? Right now we need to compose the ARN's ourselves, which works, but it would be easier and cleaner if we could just grab the ARN from the returning JSON.
Add additional threshold criteria options
I would like to see the ability for thresholds to have more comparisons then just 'exceeds'. Less then and equal to would be a great start. Ability to set thresholds that alert if it exceeds a certain value for longer then a certain time period would also be useful in removing false positives.
Cleanup of removed instances
As it is now, EC2 instances that get deleted, are in a suspended state. I can see why that is. However, it would be nice to have the option to automatically remove resources that are no longer present. Like, every first of the month or so.
What's new in AWS infrastructure monitoring!
Extending monitoring support for DynamoDB tables and Application Elastic Load Balancer (ELB) Good day, Site24x7 community members, We are excited to announce that, our AWS infrastructure monitoring will be officially adding support for two new AWS services - DynamoDB and Application Elastic Load Balancer. With this new support, you can now auto-discover all your configured DynamoDB tables and Application Elastic Load Balancer(ELB) nodes, obtain key performance metrics, and detect performance issues
Plans for anomaly detection or outlier detection?
Hi, for server monitoring I have to define thresholds ... do you have any plans for more intelligence in your product like anomaly detection or outlier detection so I do not have to define thresholds anymore? Sven
Introducing DynamoDB and Application Elastic Load Balancer (ELB) monitoring
When you are running a complex business application on a dynamically changing cloud environment like AWS, things can get a little tricky. With multiple interconnected components powering your application, failure in any one can cascade and result in poor application performance ? leading to user frustration. Moreover, with the sheer number of services running, poor app performance can be attributed to any number of factors. From traffic spikes, instance resource constraints, to uneven ELB distribution
Status Dashboard Time Zone for Maintenance
I noticed a discrepancy when I schedule maintenance: the start/end times I enter are in my configured local time zone (ex 01:00 AM - 02:00 AM EDT (-0500)), however the status dashboard (layout 1) shows those same times 01:00 - 02:00 but states that they are in UTC as per the column header.
Include Monitor ID or URL to the standard list of Action parameters
We have actions set up to pass Site24x7 alerts through to a central alert management tool (OpsGenie in our case). The standard Incident parameters give us all the right detail about the alert but don't give us an easy way to get back to the affected monitor in Site24x7, we have to navigate there manually. I'd like to see the Monitor Summary URL passed through with all the other parameters so users can click through (they may have to log in to site24x7 first but that's fine). There is already a Link
Feature Request - SLA for High availability scenarios.
On the definition of SLA we require a way to indicate that servers or services are part of a High availability solution (Or cluster solution). This should affect SLA calculations in the following Way: Site24x7 should consider an outage only if all elements of the High availability solution are not available. Examples: This applies to create SLAs for DNS services (Multiple DNS servers), HA cluster database, etc.
Syslog and Configuration Backup for NMS
Good Afternoon, I'm requesting syslog and configuration backup features for the new NMS product. For syslog, this would be the ability to display network device log messages within the portal. For configuration backup, this would be the ability to have the poller agent back up network device configurations, similar to the Linux program Rancid. This would allow easier manageability for MSP's looking to leverage the NMS product to manage and troubleshoot customer networks. Thank you.
[Service Update] Scheduled Maintenance of our US Data Center: December 23 to December 24, 2016
Dear Users, Keeping pace with the rapid growth Zoho Corp. (Site24x7's parent company) has had means we need to scale up our infrastructure periodically. As part of this, we're planning to switch to our new US data center. This maintenance is scheduled to run from Saturday, 17 December to Friday, 23 December, 2016. Site24x7 service is expected to operate normally during this period, as we don’t expect any major service disruptions during the scheduled maintenance. Nevertheless, we will monitor things
Schedule regular maintenance on every two weeks
Hello, As we do new releases of our product on two weeks cycles we have defined as well a maintenance windows in which we do schedule the deployment of the new versions. So we would like to exclude these maintenance time windows from the availability reporting and also avoid getting alerts. To achieve this we need an option to be able to schedule maintenance on a bi-weekly basis. Currently the only possibility is only either daily or weekly. Can you please provide a feature which is allows us to
FTP RTT Monitor issues
I created this ftp monitor with and its erroring with Root Cause Analysis: File "FTP_health_checkftp-10KB.txt" does not exits to download. Which is strange because its joined the foldername and filename without a '/' in the middle. It's definitely authenticating because when I delete that txt file, site24x7 recreates it Also I have another Sftp with the same folder settings and it works perfectly So I'm not sure whats up here. Any help is greatly appreciated. Thanks.
PostgreSQL Monitoring
Are there any plans to include monitoring for PostgreSQL?
Control over Alerting
We need to be able to have more control over when alerts are triggered. Should a threshold be reached or exceeded, we should be able to tell the platform not to alert unless it stays that way for a specific time period. This will avoid false positives. We find it so frustrating that such a simple feature has not been implemented leading to our engineers being woken up in the middle of the night for alerts that are normal server behavior.
[New Feature] 5 Reasons to compare your APM Metrics
" If statistics are boring, you have got the wrong numbers." - Edward Tufte We all secretly dread that one day in our office - where we mull over mundane data, curse the crunching numbers, figure out the graphical charts and present our reports. Though we console ourselves by saying " Let the numbers do the talking," in reality, we don't infer much from our reports. Reports play a vital role in enhancing your application's performance over time. But how do we get valuable insights from those tricky
View Scheduled Maintenance by Monitor or Group
Rather than viewing the calendar for maintenance it would be nice to go to a group or single monitor and view a list of scheduled maintenance for it.
Static Timezones for created items
In attempting to setup weekly/monthly maintenance for our customers, across multiple timezones, I discovered an oddity. When created a maintenance (scheduled report and other items with a timestamp,) I found that the timestamp (start/stop) is only static in its "time" and not in its timezone. Example: My account is set to Central. I create a maintenance for midnight Central. If at any time the account timezone is modified the maintenance is now scheduled for midnight of the new timezone. If the account
How to add custom logo on status page?
I am using option of hosted status page by site24x7. But it shows logo of site24x7. I am not able to find option to show my own brand logo and configure hyper link of logo? please advise.
Support PHP CLI
I think is common have "cronjob" for PHP and use the PHP without web. In this case the Site24x7 is useless, the Site24x7 not support the PHP CLI. If run a PHP using, for example: php /path/to/file.php This will not be detect by Site24x7!
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