APMInsight monitors going down for few users
We had a problem in one of the Database clusters. Services got affected for customers on that cluster. Time : Aug 26th, 8:16 pm - 8:20 pm (PDT), 8:23 pm - 8:58 pm (PDT). While majority of the customers were unaffected, few APMInsight customers who were on that cluster, would see their agents in down state. Reason : Since the user information was not accessible from the db server, the agents were marked as deleted. We have fixed and handled it in a different way and updated our build too. To get back
Monitor asynchronous SOAP web services
I've seen what is documented for the SOAP monitoring service that you offer but I don't see anything documented about asynchronous SOAP web services. The scenario is more complicated than a synchronous webservice requiring another endpoint to be available on site24x7's end which can be monitored for a technical acknowledgment type of request to come back from my site. Are you able to do something like this with your SOAP monitor?
Monitor groups sorting
On the monitor groups page, there is no way of sorting the groups so it can be a bit of a needle in the haystack when you have so many groups. We request for you to arrange the monitor groups and in fact all monitors in alphabetical order to make it easy to find monitors. It would also be better if there were hyperlink path so when in a monitor group, if i click on a monitor itself, and can navigate back to the group with one click. it would look something like this: Monitor Groups >>Test Monitor
Add Monitors to More than One Group
I'd like to be able to add an individual monitor to more than one group. For context, I'm using this service to monitor an entire hosting platform, and I'd like to be able to generate reports and dashboards based on various criteria for each monitor (i.e. different elements within our technology stack).
Free Amazon Web Services (AWS) Infrastructure Designer Tool.
Design Amazon Web Services Infrastructure Diagrams For Free. Site24x7's Amazon Web Services (AWS) infrastructure designer tool is a free, online design platform that helps you create and depict your Amazon Web Services architecture. Effortlessly create simple or complex cloud architecture diagrams in a matter of minutes, without even signing up. The Site24x7 AWS infrastructure designer tool has two views: the resource view on the left, and the canvas view in the center, where the action happens.
Translation glitch for nl-NL in Site24x7 UI
Hi, I spotted a small but annoying translation glitch in the UI of Site24x7. For our locale, (Dutch - nl-NL) the 'yes-no' sliders are incorrectly translated so they now read 'yes-number'. See attached screenshot from the 'monitors-form' page. Current translation (wrong!): Ja - Aant Corrected translation: Ja - Nee Hope you can fix this, Thanks, Otto.
Portal Integration - Status Pages Layout
Hello, What ever happened to the Status page layouts? We use to have an option to select formatting. Please see attached image. We still have previous reports showing it, but cannot create new reports with it as is no longer an option.
Track External Calls with Site24x7 APM Insight
Web applications of today have become more and more complicated. They not only interact frequently using internal calls (i.e., methods or functions that are executed within the application e.g.: framework classes like Struts or Spring) but also with external servers (i.e., servers that run on a different machine or port outside the application server) such as a MySQL database making them highly prone to lags and performance issues. So, dont you think it would be great if you could track these calls
notify specifc users on specific monitor groups
How do you set specific notifications to specific sets of users for specific monitors or monitor groups? I have a couple diff monitor groups and I need to only alert specific sub-sets of users on each group.
Clustered SQL Server Monitoring False Alarms
I have two physical nodes in an SQL cluster, if one server is primary the other one shows as down in the SQL service agent monitoring. Should that not smartly know that the instance is of the same name and bypass or show it as standby in the alert monitor.
Change threshold to allow for Reboots?
I have several servers that I allow to auto-reboot in the middle of the night for updates, etc. Some of them take +/- 10 minutes to reboot. It is NOT always at the same time. During that time, 24x7 throws me an alert every time for every server Is there a way to increase the allowed amount of downtime so that if a server is down for 10 minutes its ok, but if its down for over 15 I want the alert? Is this just changing polling frequency?
Java APM Cassandra 3.X support
The Java APM agent has support for query logging for the Cassandra 2.x driver. The 3.x driver has been out for a few months now. It would be great if the query logging is supported for the 3.x driver as well
Configuration profile for AWS monitor
Hi, we're using the AWS monitor to check our AWS cloud resources - this monitor installs child monitors for VMs and other AWS resources and I am talking about this parent. For our systems, it triggers about every 4-5 days a brief downtime followed immediately by up again within 2 minutes. There is never any real AWS downtime and AWS resources are always available to users, so this must be a network or intermittent issue. I can't seen to configure this (parent) AWS monitor. Is there a way to configure
Trouble Alert: The String "extra" is not present in the response
Hello - I recently started getting a Trouble Alert on one of my sites. The error is "The String "extra" is not present in the response" This does not tell me much and I could not find anything on it on these forums, or a googs search. Anyone come across this? - Justin
Top Tips to Eliminate Shadow IT
In large organizations keeping systems in order and enforcing policies is one of the biggest challenges system administrators face today. Even with established policies, many organizations are struggling to address the problems from ‘shadow IT’ – the process of employees using their tools and software to perform their jobs. Following are a few ways you can overcome the threat of shadow IT within your organization: Detect the threats Once you’ve put together your action plan on handling shadow IT,
DNS monitoring
Hi, how do I monitor DNS servers for certain records i.e need to monitor whether the DNS will return certain DNS records
Possibility of providing environment variable in apminsight.conf file
hi, about ruby gem : site24x7_apminsight (1.1) I tried this, but it didn't work. https://support.site24x7.com/portal/helpcenter/articles/is-it-possible-to-provide-environment-variable-in-apminsight-conf-file [root@server1 current]# export site247apminsight_license='aaaa****************' [root@server1 current]# echo $site247apminsight_license aaaa**************** [root@server1 current]# cat apminsight.conf application.name=sample_app license.key={site247apminsight_license} agent.server.port=8080 apminsight.log.level=WARNING
Real Browser
Hi, I am trying to make a script in real browser. I keep getting a error message: Failed - unable to locate element. and if the script making works, the scripts keep failing. Can i get a expectation of how to make a good script, and what i am doing wrong. Kind regards,
How to retrieve a monitorid?
We are automating our agent deploy to AWS instances. Each deploy re-provisions the instances. I'd like to update the monitors group etc when the new instance is provisioned, however this requires the monitorid. At this time I cant find an API that will return the monitorid so I can update it. Any help is greatly appreciated. Thanks, K
Web RUM not showing users in Turkey
21% of our user sessions are in Turkey, but the Web-RUM > Geographic tab shows zero users. The ISP tab does show some Turkish ISPs, so presumably data is coming through. Any idea why Turkey shows zero users? Also - sorting this table by "Page Views" sorts it alphabetically, eg: "8" is greater than "765". Thanks.
How do I save a response.
On my site monitor I see "Home Page is in Trouble" ... "The String ""Exception" "SQLException" "Error"" is present in the response" However when I look at the page it looks fine. I look at the page source and it doesn't contain any ot these strings. I try again and again and I never see any of them. So what I really want to do is ask the monitor to save a few of the responses so I can see what is going wrong. So I can see the error that the monitor sees. How can I do this? Jos
Log Report for Specific Date Range
Hi, Currently the API call to get the log report has a filter of Date so the only data that we get is for that specific date. But we need to get the log report within specific date range. Is there a way to get this log report within a period of time?. Regards, Kevin
Google Apps Monitoring
I notice the Office 365 has been added. Would be nice to have Google Apps added to the list of things that can be monitored in Site24x7.
When can we expect IPv6 Performance Monitoring in Site24x7?
As IPv6 is becoming the essential backbone protocol for next-generation networking, when can we expect this to be implemented and supported on Site24x7 to report the availability and performance of IPv6 enabled websites and web applications.
Show user on "Services and Processes" tab on the server monitor
Show the corresponding user on the "Services and Processes" tab on the server monitor, this is specially handy on Windows RDS Hosts (Terminal Servers), so you can see which user is running the process or service, same way it is shown on the Window's Task Manager.
New! Site24x7 adds IPv6 monitoring capability.
For your web-based business, the end user experience is the most critical element of service quality. With the deployment of IPv6 websites on a larger scale along with the coexistence of your current IPv4 networks, performance monitoring coupled with SLA monitoring has turned out to be the most challenging task. Here's the good news! With Site24x7's upgraded infrastructure, now you have the power to persistently monitor your IPv4 and IPv6 enabled websites and web applications from our 85 + global
Support browser tabs
Currently the Site24x7 interface is pretty much impossible to use with multiple tabs (e.g. ctrl+clicking a monitor link should open it in a new tab so I can inspect multiple monitors simultaneously... currently I have to go into the dashboard, find a monitor, click it, then go back to the monitor list, scroll back to where I was, click the next one, etc).
On demand plan
Hello, I work for an MSP and we are evaluating Site24x7 for monitoring our customer's services, I would like to know if there is an On-Demand pricing plan that we can use?, the fixed price plans are not a good fit for us since we need to dynamically grow and shrink the quantity and types of monitors we would use. I'm loving Site24x7 so far, but the pricing plans scheme is problematic for us; we have been using Idera monitoring (formerly CopperEgg), it is very limited on functionality and features
Log in as soon as I hit site24x7.com
Currently if I go to https://site24x7.com, I have to click the 'Log In' link to get to the actual dashboards. It'd be great if it recognised that I'm already a customer and so took me straight in. Alternatively, if there was a second domain I could hit instead (e.g. https://app.site24x7.com) that would do this, that would be the next best thing. A simple redirect to the login page would hopefully accomplish this?
Portal Integration small width
Hi, I am trying to integrate site 24x7 status to my website. Problem is the required iframe width is too large (1000px). Is there any means to get the status with a smaller width? Thanks in advance,
"We do not allow adding of On-Premise Poller due to its incompatibility with other monitors like RBM and WPA"
Hi all, When i try adding a real browser monitoring to my local it's give the error: " We do not allow adding of On-Premise Poller due to its incompatibility with other monitors like RBM and WPA. " Anyone knows why? thanks in advance Alberto
Monitor your entire app stack with Site24x7 Plugins
We're super excited to introduce our brand new feature - Site24x7 Plugins.~This new feature lets IT pros use third-party and custom-built plugins for detailed monitoring of their IT resources, all from a single console. Out-of-the-box plugins support.
Ability to monitor database table sizes
Ability for the monitor to be able to get and monitor the size of specific schemas or tables and alert on them For example if a log table gets over a certain size (say 100MB) then allow an alert that it might need pruning. Or, if a schema is over xGB, it might need moving to a server with more space
Any way to use Web Application monitor with Salesforce?
I'm attempting to set up a monitor that will 1) Log into Salesforce 2) Click on a dropdown of external application 3) Click on an item which (in real life) 4) Launches a separate browser window to the external application 5) Log in to external application. I have tried to record these steps in both A) Site24x7 WebApp Real Browser Recorder (green icon with two windows on it) and B)Site24x7Recorder (with the green arrow icon). A) When I try and record the steps in Site24x7 WebApp Real Browser Recorder
SQL Queries
Most other montoring applications allows you to run custom t-sql on SQL servers to get logs and data. It would be a good addition
Monitor Custom Script
I have a process running on a Linux machine which I'd like to monitor. My thought is to write a custom script which returns a string response which can be tested for and use the on-premise poller to execute the command and return the response. I think this would be generally useful
Hide IP in Google analytics
Hi, Can you tell me what the IP is so I can hide the 24/7 bot visits in Google analytics. Many thanks
export the list of monitors
how do we export the list of monitors and what threshold are configure for all monitors. Kamlesh Ahuja Kamlesh.ahuja@aptushealth.com 9930823880
Improve Your Application Performance with Site24x7 APM Insight
Once you have confirmed that there is an issue with application performance or its availability, how do you pinpoint the issue so you can find and fix the issue? With Site24x7 APM Insight~you can drill into all layers of your applications to determine the source of the problem.~You will be able to analyze down to the database transaction to identify when and where the application performance was impacted. Here is an example showing how you can perform deep analysis once an issue is discovered: From
Help needed to understand Location-wise Outage details
Hi, Just trying the 24x7 for a month and not sure how to understand the daily reports when it comes to Location-wise Outage details. For instance I get a report indicating HomePage - Availability Summary Report 100% Availability 0 Mins 0 Secs for Total Outage Durations and 0 Number of Outage. I am happy to see that but when I read the report further below I see: Location-wise Outage Details LocationLocation Down DurationDown Duration AvailabilityAvailability (%) (%) DowntimesDowntimes California
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