What's New in APM Insight
At Site24x7 APM Insight, the core focus has always been targeted towards making monitoring easy for end users. With that prespective, we have rolled out a few enhancements this month: Enhancements in Trace view : In general, methods that are being called during a particular transaction in the same sequence are listed in Trace view. You can now view timeline components of individual traces (Gantt chart) with options to filter, sort and search for ease of access. You can filter a particular trace with
status page showing blank without login
Hey, we are trying site24x7. it works very well. however ,the status page does not work as expected. We have to login to access the status page via permalink. otherwise the status page will show blank page wihout login. is it by design?
hyper-v counters
Given the continual delay in official hyper-v support, I was wondering if anyone has tried to create something by monitoring important counters? Monitoring them just as servers is of limited value as it only really provides up/down monitoring. I need to see load and performance of the host.
On premise poller service stops
Hi I just installed the On premise poller on a customer machine (Win 7) residing inside the customer network. When starting the OnPremisePoller service i get the Interactive Services Detection message When trying to access this I cant get anything at all. The service then stops after about 10-20 seconds. When looking in Event viewer I see that there is an error here. the same error comes up for the Site24x7 Agent Helper service and the Site24x7 Windows Agent service. These two are however still running.
Agent preventing logout on macOS
Hello, I'm having a problem on macOS Sierra 10.12.2 where the agent will not allow me to logout the user (who is an administrator) without Force Quitting the agent. The agent stays in the dock (which I don't believe it should be), and if I right-click the agent icon it says "Not Responding". The agent does work though! I just have to force-quit it to be able to logout of this computer running as a FileMaker Server. Also, if I Get Info on the agent app, it says, "Fetching..." in the location where
Select contacts on who should recive the Root cause analysis reports
I need to stream line the users or email addressess on who should recive the Root cause analysis reports - which is not possible currenlty - can you please lookinto that.
Need to get a list of your monitors?
Have you ever needed to get a list of monitors and their details? I did and wrote this script to do just that. Make sure to change the Zoho-authtoken to your own, this one is a random one I grabbed from the API documentation. #!/usr/bin/env python # -*- coding: utf-8 -*- import pycurl import json from io import BytesIO from optparse import OptionParser # Define Options parser = OptionParser(usage='Usage: %prog [options] arguments. Type -h for more info.') parser.add_option('-t', '--type', type='choice',
Trouble Alerts
Is there a way to setup trouble alerts for our web monitors based on locations? Example: if a site is being reported as down from one or more locations up to the down threshold to have a trouble alert sent out and once the threshold is hit then a down alert is sent.
Support for filesystem check in server monitoring agent
Hi Please provide support to check when a file system became read only because it happens all the time when there is a network issue in cloud environment. This check will notify us immediately and we can avoid critical problems.
Specify Trouble/Down alert for each threshold check
At the moment there is no option to change the alert from Trouble to Down - in my case it is needed for some more sensitive systems.
On-Prem Linux poller runs as application not service
This is a feature request: Can we have the on-prem agent run as a service rather then an application. If ever the host is restarted and the application closes, it seems to be quite a pain to get it to start up again in Site24x7. Also for it to work an application has to be running which doesn't seem ideal, especially if the host is being shared with other applications and engineers.
What is polling?
Hi, I am new to this tool. I have understood many components in this but not able to Figure out what is Polling. My query is what Polling does? what information is captured in polling? Is it an Important component? Kindly help me to understand this.
WebApp browser recorder Flash
We need support with Flash for Transaction Synthetic with Web browser recorder
Site24x7 running on EU Datacenter
Due to European Union data regulations concerns, would be nice to use Site24x7 running in a EU Datacenter.
Cannot add more that 10 services to a server monitor?
I am trying to add services to a server monitor. I am unable to add more than 10 windows services or process per server monitor. Is there something I can do to be able to add more than 10? We monitor a lot of services in our environment and if that is a hard limit that would be a problem for us. Any insight would be helpful.
[Announcement]: Now create multiple PagerDuty integrations in Site24x7
Hello, We're excited to announce the implementation of multiple PagerDuty integrations in Site24x7. With the all new integration workflow, you can create multiple PagerDuty integrations in your Site24x7 account via separate PagerDuty Integration keys. It enables Site24x7 to invoke different incident workflows in PagerDuty for a unique set of monitor events. What can you achieve with this all new integration workflow? PagerDuty is an advanced alerts management tool that offers IT alerting, on-call
Poll Rate ?
Where can I configure the Poll rate or poll time or delay? I have some servers that really only need to be checked a few times an hour. Thank you
Feature Request: Remove "State" from Monitor details and replace with "status"
When listing all monitors via the API or getting a specific monitor's details a variable of "state" is returned. this "state" is either Active(0) or Suspended(5) (per support.) To get a monitor's actual "status" you have to call the status api calls. Feature Request: Replace "state" in the monitor details with "status." "State" is a pointless variable when "status" provides the same and more information.
More detailed info on "SSL Certificate modified" alerts
Would be nice to have a note of what was modified that caused the alert.
Alerting thresholds by work day - FEATURE REQUEST
It would be great to be able to adjust alerting thresholds by user/company based on the work day. Not just completely stop alerts, but limit them where prudent. Example. During business hours we would like to be alerted to an internet outage immediately, but after business hours it may be OK to wait a couple hours before being alerted to see if the line comes back up on it's own. Thank you for your consideration!
AWS tags to webhook
I know you guys have some AWS tags related changes in the pipeline. One feature that would be a tremendous help, would be the option to send AWS tags when a monitor alerts. One can now add custom tags to a webook. Adding the AWS level tags automatically to the json that gets sent to that webhook would be perfect!
Integrating Onprem Pollers alerts to PagerDuty
Hello Team, We do not have an option to select the onPrem poller at PagerDuty (third party inetgration) page so as to send the alerts integrated with PagerDuty tool. I would request this to be made possible as this would be an essential feature everyone will be looking for. I understand that choosing "All monitors" would make it possible but that is not something which we are looking for- since we do not want us to be spammed for all the alerts. Thanks for your understanding. Regards, Sowmya
Webhooks API
From your announcements I saw you are now supporting general webhooks as means of notifications. This means we can migrate from (ab)using Actions to using Webhooks. I was rewriting our setup scripts, and wanted to create a third_party_service using the API, the same way we do for Actions. However, when trying to post to 'https://www.site24x7.com/api/third_party_services', I get a Method not allowed. Can we not POST to this API and what is the correct way then to create webhooks using the API? As
Migrating monitors to different pollers / monitoring locations
Would be nice to have a way to migrate a group of monitors from one monitoring location to another. For example, I had to migrate 33 monitors from one on-premise poller to a new one and intead of being able to migrate them in a batch, I had to go into each one and do it one by one...with Site24x7's inability to open the monitors in new tabs, it's a painsaking task with lots of backspacing
Default webhook
We use webhooks in Third Party Integrations exclusively for alerting. This works great, but there is one drawback. Newly created monitors don't have webhooks assigned and thus have no alerting. We need to either manually set the webhook or set it on intervals through the API. Would it be possible to add the option to set a default webhook when a monitor is added?
Can we have geography based web traces
The web traces comes on a global level for now, it would be good to have it on geography basis to improve the geogrpahy based delays.
polling interval modification
Hi, My company is using Site24x7 for monitoring services. Just chatted with Sushma, and found out there is no way to modify polling interval/frequency for Server (Linux) monitoring. Currently is set by default as 5 minutes which we have urgent requirement for 1 or 2 minutes interval. I was informed that it is not possible to do it, even with my request to try to modify the configuration agent (/opt/site24x7/monagent/conf). I believe your agent pick up some configuration to send the monitoring data
Monitor AWS EC2 Windows 2012 R2 Mount Point Threshold
Hello, Can you please advise if there is a way to monitor a Mount Point with Site24x7. Thanks, Les
Memory stats of ec2 windows server on cloudwatch
Hi, I have created an Associate in SYSTEMS MANAGER SERVICES --> state Manager. it run successfully on the windows server 2016 instance. But I am unable to see memory stats on Cloud-watch. Please help. Please let me know any other way to get memory states on Cloud watch from windows server 2016
Web Application - Real Browser Monitoring - No way to alert based on Transaction time
Hello, We have configured Real Browser Monitoring. But there is no way to configure the threshold for transaction time. There is a threshold for page load / response time only. This severely constrains use of Real Browser Monitoring. Thank you
Add default action to Notification Profile
We are using Opsgenie to handle all our alerts. There is no native integration, so we use actions based on webhooks. We run a Lambda every hour to set the correct action to each monitor. The problem here is that there is always a period of maximum one hour, where no action is attached to a newly created monitor, so no alerts will be sent during that period. A simple solution would be to allow a default action to be configured in the DEFAULT Notification Profile. That way an action is always attached
Creating custom email template
Hey, I want to create custom email template for each alert I got (100 alerts total) and I found this difficult because if I want to associate email template to alert I need to create a new notification profile for it (which is makes things difficult - I need to create 100 email template and 100 notification profiles). in my opinion, email template section shouldn't be under "Notification profile", it should be separated from it so people can select which email template they want no matter what notification
Outages / Downtime - When to log & Bulk deletion
I would like the ability to: Bulk delete downtime within certain date ranges and also downtime duration, e.g. All outages from May 7th under 15 mins Ability to not log as downtime/outage if under a certain time period, e.g. Do not log as Down if under 15 mins Thanks
Auto associate device templates in network discovery
Devices vary, so do their monitoring parameters. For instance, a Cisco 1600 series router will require its availability and bandwidth utilization to be monitored, while a distribution switch might have its own monitoring requirements. Hence, the process
Customer name in reports
Would it be possible to add the customer name in the Weekly Report email subject? This would be useful for MSP's.
Editing Process names.
It would be great to be able to edit the 'Name' field when setting up a new process check. When an alert is fired, the notification message contains the .exe name of the process, which unless you know what it is, is quite useless info. Being able to change the name of the alert at least to something more meaningful would be extremely useful. many thanks.
Parse JSON response in REST monitor
I would like to check the "grade" my site has been assigned by SSL Labs to be sure it's not failing. (Norton uses this to decide if they should block a website, and mine was recently blocked) The REST API URL and JSON response are at the bottom of this post. What I need to identify is whether I have an "A" or "B" grade versus a "C", "D" or "F" grade. Using the TEXT parser, I can't include quotes, so searching for "A" really isn't allowed. And if I just search for the letter A, that occurs everywhere.
Selenium command supported
Hi, Would be possible, in your future releases, to be able to use the selenium commands: waitForTextPresent waitForElementPresent Thanks for your support Francesco
API access using Device Key
We have a whole new API based on REST principles. Its a lot more comprehensive for all Admin Actions in the Web Client. This new API is based on an "AuthToken" (like a secret key) concept that is already used by our Single Sign On Platform. This means, API access to Monitors / Contacts based on Device Key will not work any more. You must move to new set of API's. Going forward we will deprecate all our API usage based on Device Key. Kindly post the Site24x7 API you are currently using, so that we
Custom Reports: Discover troublesome resources with great precision.
Reporting has always been an integral part of Site24x7 and we have taken it upon ourselves to deliver comprehensive and sophisticated reports on your monitored data. Our Summary, Availability, Performance, Health trend, and Top N reports have always helped DevOps and Network teams dissect and isolate issues in their individual monitors or monitor groups. But, issues in your IT infrastructure doesn't always exist in silos. It's usually construed as being a by-product of issues in another IT resource.
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