Customer Self-Service Portal

Manage Events with Event Correlation and Root Cause Analysis

Hi all,
We are thrilled to announce the launch of the much-awaited Event Correlation feature in Site24x7! This capability transforms the way you detect, prioritize, and resolve issues by swiftly linking events logged from across your monitoring data. 

Benefits

Correlate events to unlock the following benefits:
  1. Custom correlation window: Events are analyzed within user-defined time windows (10 minutes by default) to determine whether they are part of the same incident.
  2. Event correlation: Related events across infrastructure and applications, network, and Kubernetes are automatically grouped using smart and time-based logic. This helps eliminate alert noise and highlights what truly matters.
  3. AI-powered insights: Site24x7 uses historical trends and domain knowledge to identify probable root causes quickly and accurately.
  4. Root cause analysis (RCA): Identify the root cause event or attribute from correlated events, helping teams understand the trigger behind an incident.
  5. Trace analysis for application related problems: Drill down into your APM traces to pinpoint code-level errors—whether it’s an HTTP failure, a faulty method call, or a problematic query.

Why this matters

Event correlation saves you time by:
  1. Detecting major incidents faster by cutting through alert noise.
  2. Getting a consolidated view of symptoms, causes, and affected components.
  3. Reducing time spent manually analyzing scattered event logs.
  4. Accelerating RCA and getting to resolution faster with enriched context.

How it helps you

Leverage event correlation to:
  1. Focus on the real issue instead of managing multiple alerts.
  2. Prioritize incidents based on impact and affected services.
  3. Speed up your investigation with timeline-based RCA and trace-level visibility.
Event Correlation is enabled by default. Just ensure your monitors are set up and reporting events. Learn more in our help documentation. 
Feel free to share your feedback as comments. For further details, kindly contact support.
Best regards,
The Site24x7 team