Feature Request: Searching for milestones
Dear site24x7 Team, we adding lots of milestones every day. It would be heplful if the web client under the admin/milestones section has an option to search specific milestones. Sometime we would like to know if a specific change was made. Thanks and regards, Torsten
Seperate field for "Posted on" time and date
We had an issues today that didn't impact an entire datacenter but impacted enough sites that we should mention it. The "posted on" time is the same as the "start time", and this misrepresnted when we notified customers of the issue. It would be great if these were two fields.
[Feature Request] Site24x7 Signals - Customizable uptime percentage
Hi I am wondering if it would be possible to add a customisation to the uptime percentage for the component status history. At the moment it displays the avergae % for the week. It would be good if it could be done for a selected time period. ~For example a month, or a quarter? Thanks, Aaron
Recurso tipo API no lo estoy censando en mis tableros
Buenas días Por favor su ayuda para validar por que un API no me esta censando, en mi tablero de recursos de Nube, alguna recomendación
PagerDuty account-level integration key use
With the current integration we have to use the only manual way of integrating into PagerDuty which requires several integrations to be created for each service in PagerDuty. They recently created the account-level integration key feature that allows one integration for the entire account and the ability to use alerts coming in from that source to build incidents in their tool which allows you to build your event rules from actual events instead of having to know all the fields... Can the integration
Gain real-time visibility into the health of your AWS resources
Greetings! We're excited to announce that Site24x7 has extended its AWS monitoring to support AWS Health. Site24x7's integration with AWS Health notifies you about events, resource performance, and availability issues that may affect your AWS resources. It also provides remediation advice for troubleshooting the issues. You can leverage the following benefits of Site24x7's AWS Health integration: Gain clear insights into your AWS services and accounts with AWS Health. Track your resource availability
10 reasons you need a network configuration manager
On June 2, 2019, Google Cloud Platform had a major network outage that disrupted the services of Discord, Spotify, and Snapchat, among many others. The root cause was a benign misconfiguration coupled with a software bug that caused the loss of configuration
Site24x7 Product Roadmap for 2022
2021 saw everyone adopt hybrid work. The pandemic has catalyzed the adoption of digital transformation among organizations from startups to large enterprises. The digital world has transformed every one of us, and we adapted to the changes and thrived in the digital world. Innovations were layered into business, and products, organizations, and most importantly people became more resilient. The monitoring landscape became robust and so did our backend processes. 2021 was a year during which we focused
Manage network configuration changes with Site24x7 NCM
Traditional network changes and configuration management come with challenges. Network admins need an automated network configuration and change management solution to track changes and provide complete accountability and visibility into network changes. Site24x7 now supports Network configuration management (NCM) along with its network performance monitoring and network traffic monitoring portfolio. How does Site24x7 NCM work? With an On-Premise Poller installed in your network environment, Site24x7
Monitor daily email
We are using a Web Transaction Based monitor to check whether our contact form on our site is still ok. Works great. We test it once a day, and we get the resulting email in our mailbox. Is it possible to monitor that mailbox for the daily arrival of that email?
Inform webhooks of monitor status after ending of maintenance window
We have noticed that when a monitor agent goes into trouble this will send the trouble status to the webhooks, if then the monitor agent goes into maintenance mode and during this maintenance mode the agent goes healthy again the webhooks are not notified of the event after the maintenance window ends. So for example: agent goes into trouble -> send trouble status to webhooks -> external system has status trouble for this instance agent goes into maintenance windows -> no webhooks are triggered (correct
How to Setup Site24x7's Real User Monitoring (RUM)
Have you ever wondered if your end-users are truly satisfied with your web applications? Would you like to get accurate insight into end-user experience for better business decisions that will impact your bottom line? ~With Site24x7 Real User Monitoring you can! Get ready to gain real-time visibility into end-user experience ( for ALL users, browsers, devices and geographies) and behind-the-scenes performance for your web application. For example: [caption id="attachment_3309" align="aligncenter"
Topology Maps Tool Tips
Is there a way to get tool tips or a way to see a device's full name when in edit mode like you do in view mode in Topology Maps? Its annoying to toggle between edit mode and view mode to be able to see the full names of the devices. The naming schema we use makes it hard to tell the difference between devices based on only the first 6 chars in the device name.
EU Customers login account unable to post to Feature requests
Please provide an update as to when EU customers will be able to login in and post directly into the feature requests\community boards? When we log into the portal it displayed the following Your participation in our community is important to us. While we're working to support this in your domain, we recommend you to access www.site24x7.com/community/ and post your requests and comments as a guest user. As a corporate user of your system, it is important that we can track the progress of requests.
6 lessons from Cloudflare's June 2022 outage
On June 21, 2022, the US-based global content delivery network (CDN) provider and security company Cloudflare suffered an outage at 6:27 UTC that lasted until 7:42. The outage was caused by a network configuration error that affected 19 of Cloudflare's data center locations — Amsterdam, Atlanta, Ashburn, Chicago, Frankfurt, London, Los Angeles, Madrid, Manchester, Miami, Milan, Mumbai, Newark, Osaka, São Paulo, San Jose, Singapore, Sydney, Tokyo. The outage had a worldwide impact, disabling access
What is an incident, how to handle it, and tips for good incident management
Customer retention is critical. Studies show that acquiring a new customer is five to 25 times more expensive than retaining an existing one. On top of this, a marginal increase in customer retention can yield increases in revenue up to 95%. Customers spend a lot of time interacting with businesses online and their user experience can have a major impact on how they view a company. One bad user experience can send a customer into the arms of a company's competitor. To retain these customers, companies
Avoid Microsoft 365 product license expiration
Greetings! Microsoft 365's suite of apps is critical for business collaboration and operations in many organizations. Microsoft 365 license expiration can have a huge impact, because apps may not be accessible 30 days after the expiration date. To avoid putting the productivity of your team at risk, it's important to be notified in advance about approaching license expirations, so you can renew your subscriptions before they expire. Site24x7 has introduced the Microsoft365ProductsSubscriptionLicenseCheck
Feature Request: Add Uptime Notification Delay
Hi Site24x7, Imagine the following situation: A Web Monitor is configured. Check Frequency is 1 minute. Downtime Notification Delay is 2 continuous failures. Let’s assume our web site gives a 503 HTTP response. Web Monitor checks it for the first time and marks it as DOWN but doesn’t send a notification. In a minute it checks site for the second time and sends a web hook to a third party solution to create an Incident. Then in 5 minutes site gives 200 HTTP response and Web Monitor immediately marks
The ultimate logging series: Logging using PHP functions
In part one of our PHP logging blog series, we discussed what logging is and covered the basics of creating logs in PHP applications using the PHP system logger. While the PHP system logger automatically records critical events like errors in code-execution, a more customized logging setup can be achieved using PHP functions. For part two, let's look at the basics of creating custom error logs by calling PHP functions. error_reporting() The error_reporting() function sets the error_reporting directive
Uptime Notification Delay
Hi Site24x7, Is there any current solution to add a Notification Delay when Monitor changes its state from DOWN to UP like we do have for Downtime Notification Delay? Many web serves/reverse proxies/load balancers can check target multiple times before marking it as healthy again. Best regards, Svyatoslav.
Monitor your Python applications with the APM Insight Python Agent
Yes, you read that right! With Site24x7 APM Insight, you can now monitor and optimize the performance of your Python applications by tracking key telemetry metrics. What's included in the APM Insight Python Agent? Monitor your entire application, track every transaction that occurs, discover transaction errors, and optimize them before your end users are impacted. Why is Python application monitoring important? Python application monitoring helps developers troubleshoot application and endpoint issues
Managing 24x7 as code
Hi, We have a pretty big set of alerts in 24x7 by now - 2,000 monitors in a hundred or so monitor groups. It's a pain to keep up with. What I want to do with 24x7 is what we do for servers and infrastructure, using Chef or Terraform; Describe what I want in code. Push (or pull) changes using the API. 'Magically' things change. It looks like my options are - Roll out something homemade using bash or python and curl acting on configuration files. - I don't know what. Is there an option to rolling my
Plugin to show metrics specific to Kafka consumer group and topic lag partition wise without confluent platform used
Get the list of consumers for a consumer group bin/kafka-consumer-groups --bootstrap-server <kafka-broker>:9092 --describe --group sample-consumer-group We would like to have a plugin to shows the lag for the provided consumer group or for all the groups, CURRENT-OFFSET, LOG-END-OFFSET and partition used details.
How can Guidance Report for AWS help you make data-driven business decisions?
The world is moving into a post-covid era and a cloud boom is on the horizon. Businesses require a higher return on ROI for every penny invested in a cloud service like AWS. To accomplish this, Site24x7 provides a personalized cloud assistant to attain the most out of your cloud investment. Site24x7's Guidance Report for AWS helps you adopt industry best practices in AWS and make informed decisions. Challenges for cloud adopters Cloud adopters face challenges like lack of end-to-end visibility, governance,
Plugin to Monitor NTFS Mount Points
Hello, Please find attached the plugin script file to monitor NTFS mount points on a server. To get started, Download and unzip the file from the attachment NTFSMountPoint.ps1. Change the value for the attribute '$mountpointpath' in the below line of the plugin file with the list of the mount point paths to monitor: $mountpointpaths = @("C:\","D:\","E:\","Y:\") Once changed, please go to the below directory on one of the servers: <Site24x7 Windows Agent Installation path>\monitoring\Plugins Create
PHP APM Insight Agent for Windows
I am installing the APM Insight PHP Agenet 3.2.1 from Site24x7 on Windows. This is on a webserver running PHP 7.4.4. Every time I receive an error "The application required PHP version 5.3 or above. Please install PHP and retry." As I said, I am running PHP 7.4.4. The Web application works, and 7.4.4. is the suggested version from our application provider. We would like to be able to monitor the performance. I've attached screenshots showing the error and that PHP is installed. I've attempted to
[RESPONSE BODY | RESPONSE HEADER] How to save response body/response header
Hi. I want to configure my Slack message with more details of issue. I see variables, which I can pass into slack message title, but it's not enough. For example, I want to put into this message my response header value. Can I make it or it's not possible? Thanks in advance
Feature Request: Docker Configuration Template
Hello, Can you please implement a Docker monitor configuration template? A Docker agent appears to be a normal Site24x7 Linux Server Agent installed into a Docker Instance; however, when deploying a Linux Server Agent into a Docker Instance, it does not take the settings of a Server Agent's Configuration Profile. It would be great to have a way to assign a Docker instance to Monitor Groups and User Alert Groups via a Configuration Profile in the same manner I can assign a lot of other Site24x7 monitors
[Service Update] Planned maintenance of our IN data center: May 15, 2022 to May 22, 2022
Dear customers, As part of regular maintenance at our India data center, we will be switching our apps from our primary data center in Mumbai to our secondary (disaster recovery) data center in Chennai on May 15, 2022 from 7am to 10am IST. We'll switch back to our primary data center in Mumbai on May 22, 2022 between 7am to 10am IST. We do not expect any major interruption, and you should be able to continue using all Site24x7 services during this maintenance period. In case you do experience any
Track and manage your Azure billing to get the most out of every dollar spent
Hello! We heard you and we are excited to announce that the CloudSpend Azure (Beta) feature has been released to make your experience with Site24x7 seamless! Microsoft Azure is a cloud platform that provides a variety of cloud services for organizations to run and manage their businesses. Azure cloud cost management is essential to control your cloud usage and avoid paying unreasonably high bills. Now, you can monitor and control your Azure cloud bills by integrating with Site24x7 CloudSpend. With
The ultimate logging series: Using the PHP system logger
Logging is essential to application development. Logs provide exhaustive, robust information that is useful for tracking all the changes made to an application's code. PHP logs help you track the performance of the method calls within your application, the occurrence of a particular event, and the errors in your application. With proper PHP logging techniques, you can track and optimize an application's performance. In part one of this two-part series, let us look at logging, why we need it in application
What is STATUS_CHANGE_ATTRIBUTES array in JSON payload
Hi There, Whats is STATUS_CHANGE_ATTRIBUTES array in JSON payload, sent by 24x7Site, some times its appears in the payload, some times not When its appear whats does it mean? Thx César A. Costa
Linux monitors: prevent autoadding "disks"
Hello, Is there a way we can prevent linux monitors from auto adding mounts to monitor? Example: if you mount an nfs share for restoring a backup, this share will be autoadded by the agent and monitored. When you dismount this share later, then the monitor will go into alarm because the disk is no longer available.
Manage your resource capacity to ensure optimal performance of workloads and much more!
Hello! Site24x7 has extended its monitoring to support Capacity Planning monitors. Capacity Planning provides the analytical data for a group of monitors and is used to determine the capacity required to optimize resources for a particular operation or workload. You can now plan, process, and procure additional resources based on the metrics generated by each Capacity Planning monitor. Benefits of Capacity Planning monitors With Capacity Planning, you can: View and track the capacity utilization
NCM Backups Local Storage
Some of our customers are not comfortable to have the network devices backups stored on site24x7 cloud. We would like an option to store NCM backups on local on-premise poller please. Really appreciate if you can include this feature under NCM
Adding "Memory Utilization" to CSV of performance report
Dear team, We would like to add "Memory Utilization" data to CSV outputted performance report. Currently, we can not obtain the data even though output by clicking [Reports] -> [EC2 Instance] -> [Share this] -> [Export CSV]. Could you please consider to add this?
Add AWS Account ID as tag
Would it be possible to add the AWS Account ID as a tag to an alert that is sent? This would be very convenient for our support staff, so they immediately know what account to look at. Thanks! Tom
On-Premise Poller Java JRE version - Possible security vulnerability
Hi Are there any plans to update the JRE version used by Site24x7 Pollers? Our security team has flagged possible vulnerabilities with older JRE versions Last update mentioned on your roadmap was August 2021 On-Premise Poller Java JRE version upgraded to 11.0.11 www.site24x7.com/community/site24x7-on-premise-poller-version-updates-and-release-notes#18151000001728599 www.site24x7.com/community/site24x7-on-premise-poller-version-updates-and-release-notes#18151000001728599 Hello all, We have released
Monitoring REST API with Bearer Token
I want to monitor a REST API with GET method. This API has a bearer token. When i set the bearer token to "HTTP Request Header" field, i get "This url is forbidden." error. How i can configure bearer token in REST API alarm. (You can see below how can i set the token) HTTP Configuration; HTTP Method: GET HTTP Request Header; Authorization, bearer XXXXXXXXX
Windows Failover Cluster MountPoints
We have multiple mountpoints with no drive letter running in our environment. I can see it in Site24x7 where it shows generic path names such as, \\?\Volume{0670809e-95e1-4233-994c-bb8b86550b2b}, the associated Volume Label and the size. I know I can set the Threshold Configuration for each of the child monitors, however, when it alerts, it only gives the path but not the name, therefore its hard to determine what the issue is for specific users. In the next agent version, will there be a better
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