Agent security

How secure is the server monitoring agent

The Site24x7 monitoring agent poses no threat to the security of your server. The Site24x7 server monitoring agent uses only one-way HTTPS connection which is firewall friendly and you do not normally need to open up any new ports to the outside in your firewall.

These agents are downloadable and support Windows, Linux, FreeBSD and OS X platforms. Users need to install these agents in their respective servers, based on the OS type.





    • Related Articles

    • How to uninstall the Site24x7 Windows Server Monitoring Agent

      Method 1: To uninstall the Site24x7 Windows Server Monitoring Agent, click the link below: https://staticdownloads.site24x7.com/server/Site24x7WindowsAgentUninstall.zip Unzip and execute the Uninstall.bat file in the Command Prompt as an ...
    • Prerequisites for Node.js agent installation

      For a smooth Node.js agent installation, ensure that you've fulfilled the following prerequisites. The environment should have node version 16.20.2 or above installed. The application user should have full permission to access the agent directory. ...
    • Troubleshooting false positive alerts in monitoring

      Problem False positive alerts are being generated. Possible cause The monitoring system is down in some locations. The Website monitor might be configured for one location, such as Seattle, but may appear down when accessed from another location, ...
    • Unable to add SQL insight monitor

      If the SQL Insight monitor is not getting added even after entering your credentials, try these troubleshooting steps: Ensure that the Auto-discover applications feature is enabled. If not, you will need to trigger discovery using the Discover ...
    • Exclude the selective SSH algorithms in On-Premise Poller during SFTP Transfer monitoring

      By excluding SSH algorithms, you can restrict Site24x7 SSH Client from using the excluded algorithm while connecting to the SSH server during SFTP Transfer monitoring. Follow the steps mentioned below for SSH algorithm exclusion in On-Premise Poller ...