Necessary domains, ports, and IP addresses to be whitelisted to allow access in my firewall for the server monitoring agent
The server monitoring agent uses one way outbound HTTPS to communicate with the Site24x7 central server. Please provide access to the below ports and domains to facilitate this communication:
Domains - plus.site24x7.com (Primary data center), plus2.site24x7.com (Disaster recovery data center), plus3.site24x7.com (Disaster recovery data center), logu.site24x7.com (Log receiver), http://staticdownloads.site24x7.com/
Support for "dms.zoho.com/.eu/.cn/.in/.au" is deprecated.
Ports - 443 (outbound port)
IP addresses to be whitelisted:
Use our free tool Subnet Calculator to find the IP address range.
USA Data Center:
Region | Domain | Data Center | IP Range | IP Usable Range |
Seattle, USA | plus.site24x7.com logu.site24x7.com staticdownloads.site24x7.com | Primary data center | 136.143.176.0/23 136.143.186.0/23 136.143.189.0/24 136.143.190.0/23 204.141.42.0/23 | 136.143.176.0 to 136.143.177.255 136.143.186.0 to 136.143.186.255 136.143.189.0 to 136.143.189.255 136.143.190.0 to 136.143.191.255 204.141.42.0 to 204.141.43.255 |
Dallas, USA | plus2.site24x7.com logu.site24x7.com staticdownloads.site24x7.com | Secondary data center | 136.143.178.0/23 136.143.180.0/23 136.143.182.0/23 136.143.185.0/24 204.141.32.0/23 | 136.143.178.0 to 136.143.179.255 136.143.180.0 to 136.143.181.255 136.143.182.0 to 136.143.183.255 136.143.185.0 to 136.143.185.255 204.141.32.0 to 204.141.33.255 |
Amsterdam, Netherlands | plus3.site24x7.com staticdownloads.site24x7.com | Tertiary data center for USA | 31.186.243.0/24 185.20.209.0/24 213.244.146.0/24 185.230.212.0/23 | 31.186.243.0 to 31.186.243.254 185.20.209.0 to 185.20.209.255 213.244.146.1 to 213.244.146.255 185.230.212.0 to 185.230.213.255 |
If your account is in US data center, please whitelist the IP addresses of Seattle, Dallas, and Amsterdam data centers.
Europe Data Center:
Region | Domain | Data Center | IP Range | IP Usable Range |
Amsterdam, Netherlands | plus.site24x7.eu logu.site24x7.eu staticdownloads.site24x7.eu | Primary data center | 31.186.243.0/24 185.20.209.0/24 213.244.146.0/24 185.230.212.0/23 | 31.186.243.0 to 31.186.243.254 185.20.209.0 to 185.20.209.255 213.244.146.1 to 213.244.146.255 185.230.212.0 to 185.230.213.255 |
Dublin, Ireland | plus2.site24x7.eu logu.site24x7.eu staticdownloads.site24x7.eu | Secondary data center | 87.252.213.0/24 89.36.170.0/24 217.163.72.0/24 185.230.214.0/23 | 87.252.213.0 to 87.252.213.255 89.36.170.0 to 89.36.170.255 217.163.72.0 to 217.163.72.255 185.230.214.0 to 185.230.214.255 |
If your account is in EU data center, please whitelist the IP addresses of both Amsterdam & Dublin data centers.
China Data Center:
Region | Domain | Data Center | IP Range |
Shangai, China | plus.site24x7.cn logu.site24x7.cn staticdownloads.site24x7.cn | Primary data center | 163.53.93.0/24 163.53.94.0/27 118.126.63.128/25 118.126.63.64/26 43.250.146.112/28 |
Beijing, China | plus2.site24x7.cn logu.site24x7.cn staticdownloads.site24x7.cn | Secondary data center | 124.251.121.0/24 124.251.122.0/25 124.251.128.0/24 |
India Data Center:
Region | Domain | Data Center | IP Range |
Chennai, India | plus.site24x7.in logu.site24x7.in staticdownloads.site24x7.in | Primary data center | 103.103.196.0/24 103.103.197.0/24 103.117.158.0/24 103.89.75.0/24 |
Mumbai, India | plus2.site24x7.in logu.site24x7.in staticdownloads.site24x7.in | Secondary data center | 103.103.198.0/24 103.117.159.0/24 103.89.74.0/24 |
Australia Data Center:
Region | Domain | Data Center | IP Range |
Sydney, Australia | plus.site24x7.net.au logu.site24x7.net.au staticdownloads.site24x7.net.au | Primary data center | 101.97.36.0/24 103.138.128.0/23 |
Melbourne, Australia | plus2.site24x7.net.au logu.site24x7.net.au staticdownloads.site24x7.net.au | Secondary data center | 103.91.166.0/24 |
If the server monitor is not added even after whitelisting the domains, check out the other possible reasons.
Related Articles
Related Articles
Necessary ports and domains to allow access to the installed On-Premise Poller in my secure network
If the On-Premise Poller is installed in a secure network, make sure you allow access to the below domains and ports in your firewall to facilitate communication between your server and the Site24x7 central server. Ports to allow: Port 443 USA Data ...How do I point Site24x7 Windows server monitoring agent through a specific IP address?
Let us assume a Windows server has multiple IP addresses and requires Site24x7 to push/receive communication through a specific IP address (of interface) only. Then, using route commands, the user can configure that specific interface to communicate ...Comparison between Site24x7 VMware Monitoring and VM monitoring using Site24x7 server agent
Site24x7 VMware Monitoring capabilities Site24x7 VMware monitoring is agentless. An On-Premise Poller acts as a probe to collect data and sends it to Site24x7. With Site24x7 VMware Monitoring, you will be able to: Monitor vCenter Monitor VMware ...FAQs on server monitoring agent security
Does Site24x7 ask for any client server password(s) to perform monitoring? No, Site24x7 does not ask for any server password(s) to perform monitoring. How does Site24x7 monitor availability of server? A status information check (heartbeat check) is ...How are the metrics calculated in agentless server monitoring?
SNMP server monitoring Metrics such as CPU, Memory, and Disk utilization are collected via SNMP using the OIDs given below: Attribute OID CPU .1.3.6.1.2.1.25.3.3.1.2 Memory .1.3.6.1.2.1.25.5.1.1.2 Disk .1.3.6.1.2.1.25.2.3.1.6 Free Disk Space (MB) ...