Add an On-Premise Poller for different servers having similar host name and IP address

Add an On-Premise Poller for different servers having similar host name and IP address

On-Premise Poller helps monitor your internal network/resources behind the firewall. To add an On-Premise Poller for multiple servers having similar hostname and IP addresses, please follow the steps given below:
  1. Install the Poller agent. Refer here to know how to install a Poller for Windows and Linux
  2. Go to "Installation directory/Site24x7OnPremisePoller/conf" folder.
  3. Edit the serveragent.config file.
  4. Change the parameters MONAGENTID and AGENTUID = SITE24X7NEW
  5. Add two new config into the file for the differentiation of On-Premise Pollers. This is used to differentiate On-Premise Pollers from an existing poller if being added in a machine with a similar hostname or IP. 
    LOCAL_HOSTNAME=<user_defined_hostname that will be set to poller>
    LOCAL_IPADDRESS=<user_defined_ipaddress>
    The two will be set in the On-Premise Poller configuration in Site24x7
  6. Restart the On-Premise Poller
This will add a new agent that will be considered as a second Poller. 

    • Related Articles

    • Troubleshooting steps for On-Premise Poller

      Prerequisites and basic details: Prerequisites for installing On-Premise Poller Necessary ports to allow access to the installed On-Premise Poller How secure is On-Premise Poller Amount of bandwidth consumed by the On-Premise Poller software Adding ...

    • How secure is On-Premise Poller

      On-Premise Poller: Introduction On-Premise Poller, a lightweight agent, helps to monitor your internal network and resources behind a firewall or virtual private network (VPN). You can install On-Premise Poller in various branch offices within a ...

    • Checking the accessibility of Site24x7 server from the On-Premise Poller

      Once you've installed the On-Premise Poller, perform the following actions to check if the On-Premise Poller can connect to Site24x7 servers. Ensure to allow access to the necessary ports. Note: The domain referenced in this page applies to the ...

    • Configure proxy for an already installed On-Premise Poller

      Please follow the below steps for an On-Premise Poller installed in a Windows server: Go to the Run dialog box. Type in services.msc and press Enter. This will open Windows Services. Stop the service name SITE24X7_ONPREMISEMONITOR. i.e. Stop the ...

    • How do I manually change the IP address or hostname of On-Premise Poller?

      You can manually change the On-Premise Poller's IP address or hostname by following the steps below. Stop the On-Premise Poller service. Windows: Navigate to Start > Settings > Control Panel. Under Administrative Tools, click Services. You can also ...