How do I manually change the IP address or hostname of On-Premise Poller?
You can manually change the On-Premise Poller's IP address or hostname by following the steps below.
Stop the On-Premise Poller service.
Windows: Navigate to Start > Settings > Control Panel. Under Administrative Tools, click Services. You can also navigate to services.msc from Run. Stop the Site24x7 On-Premise Poller service as an administrator.
Linux: Execute the command sh StopServer.sh -force
Navigate to the <poller_installed_directory>/conf/ folder.
Below are the default directories for the On-Premise Poller installation:
Windows: C:\Program Files(x86)\Site24x7OnPremisePoller
Edit the serveragent.config file.
To change the IP address, add the following key:
To change the hostname, add this key:
LOCAL_HOSTNAME=<user_defined_hostname that will be set to poller>
Restart the On-Premise Poller.
Windows: Go to services.msc and start the service SITE24X7_ONPREMISEMONITOR
Linux: Execute the command sh StartServer.sh &
Changing the IP address or hostname in the On-Premise Poller will not disturb the monitoring of any of the associated monitors.
Add an On-Premise Poller for different servers having similar host name and IP address
On-Premise Poller helps monitor your internal network/resources behind the firewall. To add an On-Premise Poller for multiple servers having similar hostname and IP addresses, please follow the steps given below: Install the Poller agent. Refer here ...
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Troubleshooting steps for On-Premise Poller
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Moving a device from one On-Premise Poller to another
You can always change the On-Premise Poller that monitors your device when your needs demand. This feature also helps to balance the load on an existing On-Premise Poller by moving some monitors to another On-Premise Poller. Log in to your Site24x7 ...
How to manually upgrade an On-Premise Poller
You can upgrade an On-Premise Poller directly from the Site24x7 web console by navigating to Admin > On-Premise Poller, clicking the hamburger icon beside an On-Premise Poller, and clicking Upgrade. Learn more. If the above method of upgrade fails, ...