Understanding data retention in Site24x7

Data retention refers to the practice of storing data for a specific period to meet operational, legal, or business needs. It ensures that important information is available for compliance, audits, security investigations, and historical analysis. Additionally, it helps organizations manage storage costs and protect sensitive data by deleting it when it's no longer needed.

Data retention policies apply only to active users with at least one active monitor in their Site24x7 account.

Module	Data type	Retention period
Platform	Alert logs	365 days
	Audit logs	365 days
	Outages	5 years
	Hourly archived data*	1 year
	Raw archived data	1 month
	Daily archived data*	5 years
	Performance data*	30 days
Website and internet services	RCA	5 years
	Poll now report	1 day
Application Performance Monitoring	Traces	14 days
	Reports	5 years
Server	Monitor configuration	30 days after deletion
	Infrastructure events	90 days
Kubernetes	Events	30 days
Network	Network availability and performance: Raw data	1 month
	NetFlow: Device traffic and interfaces in/out traffic data	5 minutes average: 30 days Hourly average: 1 year Daily average: 5 years
	NetFlow: Application data	10 minutes average: 6 hours Hourly average: 1 day Daily average: 4 weeks Weekly average: 1 year
	NetFlow: Conversation data (source, destination, QoS)	10 minutes average: 2 hours Hourly average: 12 hours Daily average: 2 weeks Weekly average: 1 year
	NCM: Configuration change backup	1 year
	Storage monitoring, WLC and AP monitoring, IP address management (IPAM), Cisco Meraki monitoring, Cisco ACI monitoring, VMware VeloCloud SD-WAN	RAW data/performance data for every poll: 1 month Hourly average of raw data: 1 year Daily average of raw data: 5 years
RUM	JS errors	1 month
	Filterable performance and user sessions	3 months
	Webpage performance metrics	3 months
	Resource type, and time consumed by individual resources	7 days
	Overall application metrics	5 years (can be viewed under the Reports tab).
	Core web vitals	3 months
AppLogs	Log search	7 days
Third-party Integrations	Log search	90 days
	Log storage	180 days

＊Retention period varies depending on licensing plan.

The data retention policies in the Platform module are also applicable to all supported Cloud modules in Site24x7.

Related articles

1. Data retention in Azure monitoring
   
2. Data retention in Real User Monitoring
   
3. Data retention in Application Performance Monitoring
   
4. Data retention in Applogs

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