Understanding data retention in Site24x7

Data retention refers to the practice of storing data for a specific period to meet operational, legal, or business needs. It ensures that important information is available for compliance, audits, security investigations, and historical analysis. Additionally, it helps organizations manage storage costs and protect sensitive data by deleting it when it's no longer needed.

Data retention policies apply only to active users with at least one active monitor in their Site24x7 account.

Module	Data type	Retention period
Platform	Alert logs	365 days
	Audit logs	365 days
	Outages	5 years
	Hourly archived data*	1 year
	Raw archived data	1 month
	Daily archived data*	5 years
	Performance data*	30 days
Website and internet services	RCA	5 years
	Poll now report	1 day
Application Performance Monitoring	Traces	14 days
	Reports	5 years
Server	Monitor configuration	30 days after deletion
	Infrastructure events	90 days
Kubernetes	Events	30 days
Network	Network availability and performance: Raw data	1 month
	NetFlow: Device traffic and interfaces in/out traffic data	5 minutes average: 30 days Hourly average: 1 year Daily average: 5 years
	NetFlow: Application data	10 minutes average: 6 hours Hourly average: 1 day Daily average: 4 weeks Weekly average: 1 year
	NetFlow: Conversation data (source, destination, QoS)	10 minutes average: 2 hours Hourly average: 12 hours Daily average: 2 weeks Weekly average: 1 year
	NCM: Configuration change backup	1 year
	Storage monitoring, WLC and AP monitoring, IP address management (IPAM), Cisco Meraki monitoring, Cisco ACI monitoring, VMware VeloCloud SD-WAN	RAW data/performance data for every poll: 1 month Hourly average of raw data: 1 year Daily average of raw data: 5 years
RUM	JS errors	1 month
	Filterable performance and user sessions	3 months
	Webpage performance metrics	3 months
	Resource type, and time consumed by individual resources	7 days
	Overall application metrics	5 years (can be viewed under the Reports tab).
	Core web vitals	3 months
AppLogs	Log search	7 days
Third-party Integrations	Log search	90 days
	Log storage	180 days

＊Retention period varies depending on licensing plan.

• Related Articles

• Data retention in Real User Monitoring (RUM).

  The following table explains the data retention period of real user monitoring data that are being stored by Site24x7.  S.No Data type Retention period 1 JS errors One week 2 Filterable performance and user sessions One month 3 Performance metrics ...

• Data retention period for APM metrics

  The table below explains the data retention period for APM metrics data stored by Site24x7. Data type Retention period Traces 7 days Raw data or other metrics 30 days Reports 5 years Related Articles: Data retention for logs Data retention in Real ...

• Understanding latency in data center operations

  Latency, measured in milliseconds (ms), is the time taken for a response to be generated by an application or service. Lower latency results in quicker responses. Latency can occur due to several factors like: Network traffic: High volumes can slow ...

• How long does Site24x7 retain my logs for searching?

  Log retention for searching Log search retention refers to the number of days your collected log data will be stored and available for searching in Site24x7. For customers who signed up before August 2024, the default log search retention is 30 days. ...

• Data retention period for Site24x7 Azure monitoring

   Data from Azure is stored for the following time periods: RAW data/performance data for every poll (based on your configured check frequency) will be stored for the last one month. However, for custom time period, the hourly data will be stored, by ...