Customer Self-Service Portal
Control over Alerting
We need to be able to have more control over when alerts are triggered. Should a threshold be reached or exceeded, we should be able to tell the platform not to alert unless it stays that way for a specific time period. This will avoid false positives. We find it so frustrating that such a simple feature has not been implemented leading to our engineers being woken up in the middle of the night for alerts that are normal server behavior.