Can't make RealBrowser to work on a linux on premise Poller
Hello, As the title says, we are trying to make some checks with RealBrowser on a a on premise poller (the site we are monitoring is only accessible from our Network, so we need to use on premise poller). But we never get any data from the monitor we set up on the poller. While investigating, we found that the realbrowser agent was failing to start, we were able to correct the startup script to make it start (you may want to publish an updtate for that) but alas, that wasn't enough to make it work
Tip #35: Assess the end user experience by integrating RUM with APM Insight
With APM Insight, you can identify and troubleshoot bottlenecks in your application. However, the way your application affects your end users might still remain a mystery. This is where real user monitoring (RUM) comes in handy. With RUM, you can assess how your end users interact with your application in real time. Even if your application appears to work fine, there are various reasons why it may not be rendering properly for your customers, including browser issues, responsiveness across various
Better Polling and Alerting
Site24x7 currently offers a system of polling where there is a primary location and then up to x# of secondary pollers, for many companies that offer services in different areas and now with the advent of cloud computing where you have regions that your services are fed from it would be great to move away from this idea of customers only being in a certain area and start treating monitoring as it should, "Is my service available from any of the locations that my customers are in at any time." The
Plugin - HTTP Error raised
Hello, I want to write my own plugin in shell. It should be easy plugin reporting actual disk usage (purpose is ability to monitor multiple threshold for one partition ). I need tu start my script with parameter. Similar way as nagios plugin, so I cant use this step from plugin guide. ================= Create a folder under the Plugins directory in the agent installation path and place the plugin script file and other dependency files here. The name of the folder and the plugin script file should
Re-use Subgroups Across Multiple Monitoring Groups?
I would like to combine multiple resources into subgroups and then use these across multiple monitoring groups. Is this possible? It seems like I have to recreate the subgroups within each parent monitoring group each time. This seems highly inefficient and prone to error.
Smart monitor groups
hi there, a useful feature update, would be the ability to add smart monitor groups, based on wildcard names of servers, or other attributes. For example, we have a load of servers on a location in Manchester, our naming convention means all the server names start with MCR-* and having them all automatically add to a Manchester monitor group would be really useful. C.
Autoupdate the status page
Hi all , Thank you site24*7 for auto update status page feature, but i feel you should add few more option or feature for the status page. Here are the few suggestions. suggestion 1. The message which you updating that does not have complete information Example: You message is "Intermittent access issue in -__________ Service for 2 Mins 52 Secs" Here the question raise for what time to what time service was down??? As the status page is for end-users so message should have clear. suggestion 2. You
Automatic Configuration for Azure
When adding monitors you provide AWS users with the ability to tag their vm's with a specific key value pair that is read by S247 and the group is created and the monitor applied. www.site24x7.com/help/admin/monitor-groups.html : Automatic Configuration (AWS resources only) Is it possible to achieve the same either by the same process or, via the agent that can take a group tag parameter to achieve the same result - FOR AZURE?
Docker Names
Currently, the Docker name is based on an FQDN. These FQDN are auto-generated by AWS. Resulting in no way to determine what containers are in a Docker without drilling down to see into a Docker. 1) So I suggest having the Docker name based on EC2 name with the word Docker in front. Then have the FQDN under this name. This naming convention would mirror the way ECS instances are named in 24x7 2) We also need to have a disk utilization metric for Dockers inside the containers so an alert can be generated.
Site24x7 Seminar in Washington, D.C., July 31st, 2018
Welcome you to our free seminar. We have an action-packed day of presentations, product demos, and a certification program designed just for you. Gear up and let’s get started. In the seminar you'll learn about: Monitoring your entire IT infrastructure from a single dashboard The importance of monitoring from outside the firewall Why end-user experience monitoring is important in the cloud era Finding the needle in the haystack - APM for DevOps Transforming from reactive to proactive monitoring with
At&t
How do you configure pings
Integration Tier Level monitoring
Please can you add the ability to select groups when selecting integration level or allow the ability to toggle the intergration level on and off at the website/web transaction, etc level . Having this ability will allow Tier level monitoring for applications.
Third Party Integration Levels
Please can you add the ability to select groups when selecting integration levels. Is there any reason this feature isn't there already?
Cannot modify existing Scheduled Maintenance record - insufficient permissions
Hello everyone! Has anyone encountered such problem: when I change in the scheduled maintenance record that was created earlier by another user, the system issues a message about the absence of rights to this action? When I try to change (add new servers) to existing entry, I get the message "You do not have permission to access the added resource". It happening despite the fact that I have 'Super Admin' permission. What are the reasons for this behavior? Aleksey.S
Add inventory fields to create inventory Report
Hi. We requiere to create an inventory report of all our servers. Basically a list with all our servers and the following fields: OS (Operating System), Disk Space Installed (This is the one field i have not found on site24x7 but it must be there), Ram Installed (Installed Memory), CPUs Installed (Number of CPU Cores(Logical) x Processor) For some reason this fields are not available on custom reports. Can you include them?
Tip #34: Use a single template in APM Alerts for various APM monitors
In APM Insight, you can configure alerts at the application level. You can choose to receive alerts if there's a threshold breach in any of the following parameters: application response time, error count, error rate, and exception count. You can choose one or all four parameters while configuring your alerts. You also don't need to configure alerts with the same specifications for every APM Insight application. Instead, save yourself the time and use existing APM alert templates if you'd like to
site24x7 freelancer?
Hi folks, I’m looking for a site24x7 freelancer who could audit my monitors and make sure I’m set up correctly. Nothing too complicated...make sure my linux monitor and services are setup. Some AWS checks as well. IT automations if anything fails to restart. I’d rather ask the community here for a referral, I hope that’s ok. Thanks! Kris
Making Site24x7 more in line with DevOps
As more companies move toward CI/CD there is the point of automating the monitoring process by putting the process of adding, updating and removing monitors and maintenance windows into the automation process. Would be nice if Site24x7 revamped the API/Automation process to follow the tools people are using for automation like Chef, Puppet or Spinnaker (www.spinnaker.io/ is what we are moving to).
Issue when trying to use API with response codes
In the API documentation, it shows that when a call is made there is always a response code that is returned either a 0 or some other non zero code. I am trying to write a script that will output data if it returns 0 or the message if not. In the API documentation, it shows that when a call is made there is always a response code that is returned either a 0 or some other non zero code. I am trying to write a python script that will output data if it returns 0 or the message if not. My problem is
support for .net agent 3.7
Hi, I'm using .net agent 3.7 but I'm NOT using .net 2.0 and I am NOT using versions of TLS prior to 1.2. Are you discontinuing support for all versions of the .net agent that are earlier than 4.0? or are you only discontinuing support for the agent if you're actively using .net 2.0 or a version of TLS prior to 1.2?
Sending http status code and other monitoring metrics (not in incident parameters) through webhook integration
I can send the following incident parameters through a webhook integration. MONITORNAME MONITOR_GROUPNAME SEARCH POLLFREQUENCY:1 MONITORTYPE:URL STATUS:DOWN TIMEZONE:Asia/Calcutta INCIDENT_TIME:July 24, 2018 6:43 PM IST INCIDENT_REASON:Host Unavailable However, I would like to send also the https_status_code, response time (may be the full list of monitoring parameters). How can I do that?
Problem tomca 9.0.6 and monitoring queries java 10
Hi, I'am trying to setup the apm for java 10 and tomcat9, i'm not seeing the queries on site. This is the error on the log file: [16 Jul 2018 16:07:55][C3P0PooledConnectionPoolManager[identityToken->1bra12h9w19mkn54j4usfu|55e6d399]-HelperThread-#0][WARNING]: [JavaAgentHandler] Exception in invokeTracker java.lang.NoClassDefFoundError: java/sql/PreparedStatement at com.manageengine.apminsight.agent.trackers.db.StatementTracker.<init>(StatementTracker.java:61) at com.manageengine.apminsight.agent.instrumentation.interceptor.db.StatementInterceptorDefinition.getTracker(StatementInterceptorDefinition.java:86)
New AWS cloud service integrations – AWS Direct Connect and VPC-VPN
Hey folks, Today, we're excited to announce monitoring support for two more AWS networking products – AWS Direct Connect and Amazon VPN. If you're migrating business-critical workloads and managing hybrid cloud environments, you can monitor and alert on the full range of metrics for both physical Direct Connect links and VPN connections between your on-premises network and AWS. A few important things you need to know about these integrations: Availability: The AWS Direct Connect and VPN connection
[Service Update] Scheduled Maintenance of our US Data Center: July 7th, 2018 – 7:30 PM to 10:30 PM PST
Dear Customers,
We've planned to upgrade our primary data center infrastructure in the USA on July 7th, 2018 from 7:30 PM to 10:30 PM PST. This upgrade will help us support our expanding server farm more efficiently.
For a seamless service during the maintenance, we'll be temporarily switching Site24x7 service to our secondary data center. We do not anticipate any interruptions in using Site24x7's service during this period. Nonetheless, we'll still monitor things very closely and keep you posted
Mobile App Notifications
Our scenario is that we have 2 teams sharing Site24x7, we do not want to receive notification from the app relating to the other teams monitors. Is it possible to decide which monitor you want to receive notifications for? Would it be easier to have a separate account for each team? If we did have separate accounts would we be able to log into the app with multiple accounts if needed?
FTP Test: User Specified File in Directory
Currently the Site24x7 FTP tests relies on their specific test file, some systems are setup to purge unspecified files or filetypes preventing this option from working (or worse, requiring a degradation of security to facilitate). That ability to specify a specific file known to be present in the directory would bypass this issue and maintain security.
Synthetic Monitor with PopUp window or New Tab
When dealing with Synthetic monitoring for services that have a step where either a new window or tab is involved after an action is taken the monitor fails to record the resulting new page. Would be nice to have the recorder be able to handle this type of scenario since this is possible with Selenium which the recorder is based on... Here is an example I found online of dealing with this cenario: # filename: new_window.py
import unittest
from selenium import webdriver
class Windows(unittest.TestCase):
[Feature enhancement] Ease your Bulk Action tasks with advanced search filtering
Most organizations today have the added challenge of monitoring and managing their large number of websites, applications, servers, and cloud environments. Site24x7's Bulk action feature has helped such teams save much time while enabling efficient management of their monitoring tasks. If you're someone who monitors a large number of resources, we've some great news for you! We've completed an extensive upgrade of our Bulk Actions Web UI to support advanced search operations. In this post, we will
Meaning of different errors reported by Site24x7
Hi Team, Please provide us the list of errors reported by Site24x7 and their detailed description. For e.g.: we need to understand the meaning of below reasons: The connection has timed out. Service Unavailable. Unable to connect Bad Gateway Host Unavailable
Is it possible to retain the "Log Report" for every poll for one year not just one month?
I found that we can only view the Log report for the last one month. Currently, the retain policy of the data is "RAW data for every poll (based on your configured check frequency) will be stored Only for the last one month". While “Audit Logs” and “Alert Logs” can be shown the data from the day of monitor creation(or one year). Do you consider to show 1 year for “Log Report” and add it to your product roadmap? Retainment of the Log Report only for the last one month seems too short.
Specific service and/or attribute maintenance
In our environment we have a group of servers where we schedule a service to restart daily at a specific time. We would like the ability to put a specific service and/or any monitor attribute into maintenance instead of the entire server. The added functionality would reduce false positives and maintain monitoring statistics. Thanks! Steven
Tip #33: Keeping up to date with the latest product enhancements
In general, it's recommended that you upgrade your APM Insight agents to their latest versions for the best performance. However, upgrading your agents manually or keeping track of new agent releases may be time-consuming. That's why we recommend you to automatically upgrade these agents. By checking the box beside Agent Auto-upgrade, your agents will get updated to the latest version automatically. See Figure 1 below. Figure 1. Basic configuration profiles in Site24x7. Once Agent Auto-upgrade is
Linux, Ubutnu. 24x7agent process, high memory usage.
Hi folks! Looks like the process is taking up over 1.2gb of memory! What’s the next step in finding out why? Anyone else having the same issue? I have plugins apache and mysql added in, as well as log monitoring. I can start stripping those out to see if they have an effect. Any suggestions are appreciated. Thanks! Kris
[Important] Configure DNS to host Status Pages under custom domain
With Site24x7's status pages, you already have a powerful tool in-hand that lets you build customizable public status pages for your online business. Since we wanted to ensure end-to-end security of your hosted custom status pages, we've now made it mandatory to establish ownership over your root domain. From now on, to build a status page under your custom domain, you've to mandatorily update and verify the CNAME and TXT records in your DNS zone file. CNAME mapping of your custom domain By doing
Linux Monitoring
Hi, We are planning to add a large number of Linux servers using a Configuration Template and have a few queries Processes We want to monitor the SSHD process but we need to make sure its the background process, when adding via conf template it seems to select a user specific process. Is there any way we can include an argument? ie sshd /usr/sbin/sshd -D Disk Partition Is it possible to exclude a partition as part of the template? If this is not possible is there an automated way to achieve this
HTML report (not attachment)
Would like to request the old method of getting daily and weekly reports via email with embedded html be allowed again. This was removed some time back and now all reports are attached instead. This requires a separate step to view report instead of being on email. Thank you.
Monitor Apache Solr
Hi, We are using Apache Solr; Java on windows to help to search on our website. Does site24x7 have any way to monitor that? I looked on documentation and help. I am unable to find anything. We were using newrelic before it had a plugin for java. Regards Sheray
Tip #32: Assess whether end-user experience is impacted by internet service providers
A slow website is a big turnoff for customers. But when your website's response time shoots up, should you always blame your website? Occasionally, your end user's experience might be impacted by their internet service provider (ISP). If your website functions normally over particular geographic regions but you still have users complaining about slow response times, then their ISP may be the culprit. In such cases, you can analyze your website response time over various ISPs used by your customers.
Multiple Notification Profiles, multiple Alert Groups, and Alert Schedules
It would be great to have two different notification profiles for a monitor, and the ability to tie those alerts to different alert groups, severity or custom schedules. For my first example, I may have a web server. I would like to receive an email notification if a monitor is unable to get to the site on the first attempt. If there are 2 more (total of 3 polls) and the site is still down, I then would like to receive a page, or notify a different alert group. Another example of this is that from
Cannot create milestone markers for websites
I tried to create a new milestone marker for a monitor but the option is greyed out and I can only add new markers from Admin > Milestones > Mark Milestone but that would be a global milestone. Any ideas or maybe I'm missing something. PD. Also I've noticed that my username in this forum is an ID instead of my user.
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