Upgrading On-Premise Poller to the latest version

Upgrading On-Premise Poller to the latest version

  • Go to Admin > On-Premise Poller in the Site24x7 web client
  • Click on the name of the On-Premise Poller
  • In the dashboard that opens up, click upgrade to the latest version

  • Confirm it in the pop-up
  • The latest version of the On-Premise Poller will be automatically downloaded and installed. 
The download might require a few minutes to complete based on your internet speed. Once downloaded, the latest version will be installed automatically, and the monitoring will be restarted.
If the upgrade fails, you can also manually upgrade the On-Premise Poller.

Auto-Upgrade On-Premise Poller

The auto-upgrade option lets you automatically upgrade your On-Premise Poller(s).  We initiate the upgrade once when a new On-Premise Poller version is released. If you have atleast one On-Premise Poller in your account, choose to auto-upgrade by following the steps:
  1. Navigate to Admin > On-Premise Poller > On-Premise Pollers.
  2. On the top-right corner of the page, click the settings icon.
  3. Toggle to Yes.








    • Related Articles

    • How to manually upgrade an On-Premise Poller

      You can upgrade an On-Premise Poller directly from the Site24x7 web console by navigating to Admin > On-Premise Poller, clicking the hamburger icon beside an On-Premise Poller, and clicking Upgrade. Learn more. If the above method of upgrade fails, ...

    • Moving a device from one On-Premise Poller to another

      You can always change the On-Premise Poller that monitors your device when your needs demand. This feature also helps to balance the load on an existing On-Premise Poller by moving some monitors to another On-Premise Poller. Log in to your Site24x7 ...

    • Prerequisites for an On-Premise Poller to be assigned as a standby for another On-Premise Poller

      The On-Premise Poller that is being associated as standby On-Premise Poller must not be in a down or suspended state. The On-Premise Poller version should be 4.3.0 or above. The On-Premise Poller should not have any monitor associated with it. The ...

    • Manage log files filling up on an On-Premise Poller

      The limit for a single log file is 10 MB. Beyond this, we will rotate the logs up to 10 files, giving a maximum of 100 MB for a single module.  Likewise, we have 7-8 modules. This depends on the customer's usage of Poller and the number of monitors ...

    • Prerequisites for installing the On-Premise Poller

      To monitor your internal network and resources behind a firewall, you need to install the On-Premise Poller within your network. You can install the On-Premise Poller on physical or virtual machines. System requirements: The machine on which the ...