Upgrading On-Premise Poller to the latest version
The download might require a few minutes to complete based on your internet speed. Once downloaded, the latest version will be installed automatically, and the monitoring will be restarted.
Auto-Upgrade On-Premise Poller
The auto-upgrade option lets you automatically upgrade your On-Premise Poller(s). We initiate the upgrade once when a new On-Premise Poller version is released. If you have atleast one On-Premise Poller in your account, choose to auto-upgrade by following the steps:
- Navigate to Admin > On-Premise Poller > On-Premise Pollers.
- On the top-right corner of the page, click the settings icon.
- Toggle to Yes.
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