What to do if I create a new Site24x7 account by mistake even though my organization has an existing account?
When your organization already holds an existing account in Site24x7 and you create a new one by mistake, you can follow these steps:
Terminate your Site24x7 account.
Terminate your newly created organization.
Request your admin to add you as a user to the existing Site24x7 account.
Accept the invite to join as a user.
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