Steps to terminate your Site24x7 Products

Site24x7 lets you terminate your account permanently. Follow the steps below to initiate the termination process:

1. Log in to your Site24x7 account.
   
2. Navigate to Admin > My Account > Account Settings > Terminate my account and remove all Site24x7 data.
   
   
3. Once you specify the reason for termination from the drop down, enter the captcha and select the Site24x7 product check-boxes that you want to terminate.
   
   Suppose you're all using all three Site24x7 products say Site24x7, StatusIQ and CloudSpend. When you terminate your account in one product, the accounts in other products will also get terminated. Hence, if you wish to use any one product alone, then you can downgrade the other two products and keep using the product of your preference. 
   

   
   
   
   
4. Click Terminate Accounts.
   

Notes to Ponder:

• Only users with Super Admin access can delete the account. You're advised to backup your data as your account configuration and performance data will be permanently lost upon termination of Site24x7 accounts.
  
• Any account configuration and performance data will be permanently deleted after termination.
  
• Site24x7 is a service from Zoho Corp. and uses Zoho Accounts for single-sign-on to handle your personal account settings. Deleting an account in Site24x7 is not the same as closing your Zoho account. They are deleted only from Site24x7. If you do not use any other Zoho Services and want to terminate your Zoho account, please read this article. 
  

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