|"msg":"unable to find Python path :: "||The Python path is not set in the Windows Environment System variable.||Follow this article to add Python to Windows path to run Python plugin scripts in Windows servers.|
<plugin-name.ps1> cannot be loaded because running scripts is disabled on this system”
The script is unable to run because the policy to execute scripts in PowerShell is not enabled in the Windows system.
Execute the below command in PowerShell to set RemoteSigned execution policy:
Set-ExecutionPolicy -ExecutionPolicy RemoteSigned
Powershell "ConvertTo-Json" is not recognized as the name of a cmdlet
The ConvertTo-Json cmdlet is not installed.
Install the ConvertTo-Json cmdlet
|Error message not configured||The error message is not configured.||Within the plugin script, capture the exception as an error for instances when it's unable to collect metrics.|
|Plugin not registered due to configuration error||Configuration error while adding a plugin monitor, and then plugin is moved to the Ignored List.||Fix the configuration error(s) in the respective plugin script. Then, follow the steps in this link to re-add the plugin from the Ignored List.|
|Unauthorized access||Authentication credentials are configured incorrectly.||Configure the authentication credentials correctly in the config section of a plugin file or in the .cfg file.|
|Plugin monitor not displayed||When the plugin script does not contain at least one numeric attribute, the plugin monitor does not get displayed in the Site24x7 web client.||Ensure that the plugin script contains at least one numeric attribute to successfully add a plugin for monitoring.|
|No attributes found while registering the plugin||Any application that is down will not be registered as a plugin since no attributes can be collected for monitoring.||Ensure that the application that you are adding a plugin for is up and running during registration.|
|Plugin name exceeds the character limit||Plugin file naming convention is incorrect. The plugin file name should not exceed 30 characters.||The file name should not exceed 30 characters. The file name and the folder name should contain only alphanumeric characters and the special character underscore (_) without any spacing between them.|