Under what cases does a plugin monitor move to the Ignored List?
A user tries to install and add a plugin monitor to Site24x7. The Linux/Windows monitoring agent will try to register the plugin and add it for monitoring. In case there is a configuration error, the agent will retry for 12 polls after which the plugin will be moved to the Ignored List
. This means the agent will not perform data collection for this plugin monitor.
Ensure to resolve the configuration error or script error before performing the below troubleshooting steps.
Please follow the steps below to troubleshoot for a Linux plugin:
- Go to the path /opt/site24x7/monagent/temp/ and open the file ignored_plugins.txt
- Remove the plugin name from the file and restart the agent. This would re-add the plugin monitor from the ignored list.
Follow the steps below to troubleshoot in case of a Windows plugin:
- Delete content of C:\Program Files (x86)\Site24x7\WinAgent\monitoring\bin\PluginRegister
- Delete C:\Program Files (x86)\Site24x7\WinAgent\monitoring\Plugins\PluginDetails folder.
- Restart Site24x7 Plugin Agent service from services.msc
Check out the other possible reasons as to why the plugin is not added to Site24x7. Learn more
What happens if I delete a plugin monitor from the Site24x7 web client?
Once the user chooses to delete a plugin monitor, this will be communicated to the agent and it will stop data collection. But, the plugin script file will remain in the plugins directory For Windows - <Installation ...
Possible reasons why my Linux plugin has not been added to my Site24x7 account
Check if the Site24x7 Linux monitoring agent version is above 15.0.0. You can check your agent version in the Summary tab of your server monitor, below the display name. The python directory path installed in the user's machine should match the path ...
What is a plugin template and a plugin monitor?
Plugin Template:A plugin template is a set of attributes to be monitored. Example: mysql.py file consisting of attributes like slow queries, reads, writes etc Plugin Monitor: A monitor that uses a plugin template for monitoring purposes Example: The ...
How to debug a plugin monitor?
Please follow the steps below: Go to your plugin folder For Linux : /opt/site24x7/monagent/plugins/<plugin name> For Windows: <Installation Directory>\Site24x7\WinAgent\monitoring\Plugins\ Execute your plugin file Eg: For Python : python <plugin ...
Monitor multiple MySQL instances from one plugin
You can monitor multiple MySQL instances using a single plugin. You can configure the input data like the MySQL hostname, password, and other details in the mysql.cfg file. This enables multiple instance monitoring using the same plugin without ...