Site24x7 data retention policy

Understanding data retention in Site24x7

Data retention refers to the practice of storing data for a specific period to meet operational, legal, or business needs. It ensures that important information is available for compliance, audits, security investigations, and historical analysis. Additionally, it helps organizations manage storage costs and protect sensitive data by deleting it when it's no longer needed.
Notes
Data retention policies apply only to active users with at least one active monitor in their Site24x7 account.

Module
Data type
Retention period
Platform
Alert logs
365 days
Audit logs
365 days
Outages
5 years
Hourly archived data*
1 year
Raw archived data
1 month
Daily archived data*
5 years
Performance data*
30 days
Website and internet services
RCA
5 years
Poll now report
1 day
Application Performance Monitoring
Traces
14 days
Reports
5 years
Server
Monitor configuration
30 days after deletion
Infrastructure events
90 days
Kubernetes
Events
30 days
Network
Network availability and performance: Raw data
1 month
NetFlow: Device traffic and interfaces in/out traffic data
5 minutes average: 30 days
Hourly average: 1 year
Daily average: 5 years
NetFlow: Application data
10 minutes average: 6 hours
Hourly average: 1 day
Daily average: 4 weeks
Weekly average: 1 year
NetFlow: Conversation data (source, destination, QoS)
10 minutes average: 2 hours
Hourly average: 12 hours
Daily average: 2 weeks
Weekly average: 1 year
NCM: Configuration change backup
1 year
Storage monitoring, WLC and
AP monitoring, IP address
management (IPAM), Cisco
Meraki monitoring, Cisco ACI
monitoring, VMware VeloCloud
SD-WAN
RAW data/performance data for every poll: 1 month
Hourly average of raw data: 1 year
Daily average of raw data: 5 years
RUM
JS errors
1 month
Filterable performance and user sessions
3 months
Webpage performance metrics
3 months
Resource type, and time consumed by individual resources
7 days
Overall application metrics
5 years (can be viewed under the Reports tab).
Core web vitals
3 months
AppLogs
Log search
7 days
Third-party Integrations 
Log search
90 days
Log storage 
180 days

＊Retention period varies depending on licensing plan.
Notes
The data retention policies in the Platform module are also applicable to all supported Cloud modules in Site24x7.
  1. Data retention in Azure monitoring
  2. Data retention in Real User Monitoring
  3. Data retention in Application Performance Monitoring
  4. Data retention in Applogs



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