Understanding data retention in Site24x7
Data retention refers to the practice of storing data for a specific period to meet operational, legal, or business needs. It ensures that important information is available for compliance, audits, security investigations, and historical analysis. Additionally, it helps organizations manage storage costs and protect sensitive data by deleting it when it's no longer needed.
Data retention policies apply only to active users with at least one active monitor in their Site24x7 account.
Module | Data type | Retention period |
Platform | Alert logs | Searchable: 180 days Reindexable: 13 months |
Audit logs | 365 days | |
Outages | 5 years | |
Hourly archived data* | 1 year | |
Raw data | 30 days | |
Daily archived data* | 5 years | |
Performance data* | 30 days | |
Website and internet services | RCA | 5 years |
Poll now report | 1 day | |
Application Performance Monitoring | Traces | 30 days |
Reports | 5 years | |
Server | Monitor configuration | 30 days after deletion |
Infrastructure events | 90 days | |
Kubernetes | Events | 30 days |
Network | Network availability and performance: Raw data | 1 month |
NetFlow: Device traffic and interfaces in/out traffic data | 5 minutes average: 30 days Hourly average: 1 year Daily average: 5 years | |
NetFlow: Application data | 10 minutes average: 6 hours Hourly average: 1 day Daily average: 4 weeks Weekly average: 1 year | |
NetFlow: Conversation data (source, destination, QoS) | 10 minutes average: 2 hours Hourly average: 12 hours Daily average: 2 weeks Weekly average: 1 year | |
NCM: Configuration change backup | 1 year | |
Storage monitoring, WLC and AP monitoring, IP address management (IPAM), Cisco Meraki monitoring, Cisco ACI monitoring, VMware VeloCloud SD-WAN | RAW data/performance data for every poll: 1 month Hourly average of raw data: 1 year Daily average of raw data: 5 years | |
RUM | JS errors | 1 month |
Filterable performance and user sessions | 3 months | |
Webpage performance metrics | 3 months | |
Resource type, and time consumed by individual resources | 7 days | |
Overall application metrics | 5 years (can be viewed under the Reports tab). | |
Session replay | 1 month | |
Core web vitals | 3 months | |
AppLogs | Log search | 7 days |
Third-party Integrations | Log search | 180 days |
Log storage | 13 months |
＊Retention period varies depending on licensing plan.
The data retention policies in the Platform module are also applicable to all supported Cloud modules in Site24x7.
Related articles
- Data retention in Azure monitoring
- Data retention in Real User Monitoring
- Data retention in Application Performance Monitoring
- Data retention in Applogs