Web Application - Real Browser Monitoring - No way to alert based on Transaction time
Hello, We have configured Real Browser Monitoring. But there is no way to configure the threshold for transaction time. There is a threshold for page load / response time only. This severely constrains use of Real Browser Monitoring. Thank you
Add default action to Notification Profile
We are using Opsgenie to handle all our alerts. There is no native integration, so we use actions based on webhooks. We run a Lambda every hour to set the correct action to each monitor. The problem here is that there is always a period of maximum one hour, where no action is attached to a newly created monitor, so no alerts will be sent during that period. A simple solution would be to allow a default action to be configured in the DEFAULT Notification Profile. That way an action is always attached
Creating custom email template
Hey, I want to create custom email template for each alert I got (100 alerts total) and I found this difficult because if I want to associate email template to alert I need to create a new notification profile for it (which is makes things difficult - I need to create 100 email template and 100 notification profiles). in my opinion, email template section shouldn't be under "Notification profile", it should be separated from it so people can select which email template they want no matter what notification
Outages / Downtime - When to log & Bulk deletion
I would like the ability to: Bulk delete downtime within certain date ranges and also downtime duration, e.g. All outages from May 7th under 15 mins Ability to not log as downtime/outage if under a certain time period, e.g. Do not log as Down if under 15 mins Thanks
Auto associate device templates in network discovery
Devices vary, so do their monitoring parameters. For instance, a Cisco 1600 series router will require its availability and bandwidth utilization to be monitored, while a distribution switch might have its own monitoring requirements. Hence, the process
Customer name in reports
Would it be possible to add the customer name in the Weekly Report email subject? This would be useful for MSP's.
Editing Process names.
It would be great to be able to edit the 'Name' field when setting up a new process check. When an alert is fired, the notification message contains the .exe name of the process, which unless you know what it is, is quite useless info. Being able to change the name of the alert at least to something more meaningful would be extremely useful. many thanks.
Parse JSON response in REST monitor
I would like to check the "grade" my site has been assigned by SSL Labs to be sure it's not failing. (Norton uses this to decide if they should block a website, and mine was recently blocked) The REST API URL and JSON response are at the bottom of this post. What I need to identify is whether I have an "A" or "B" grade versus a "C", "D" or "F" grade. Using the TEXT parser, I can't include quotes, so searching for "A" really isn't allowed. And if I just search for the letter A, that occurs everywhere.
Selenium command supported
Hi, Would be possible, in your future releases, to be able to use the selenium commands: waitForTextPresent waitForElementPresent Thanks for your support Francesco
API access using Device Key
We have a whole new API based on REST principles. Its a lot more comprehensive for all Admin Actions in the Web Client. This new API is based on an "AuthToken" (like a secret key) concept that is already used by our Single Sign On Platform. This means, API access to Monitors / Contacts based on Device Key will not work any more. You must move to new set of API's. Going forward we will deprecate all our API usage based on Device Key. Kindly post the Site24x7 API you are currently using, so that we
Custom Reports: Discover troublesome resources with great precision.
Reporting has always been an integral part of Site24x7 and we have taken it upon ourselves to deliver comprehensive and sophisticated reports on your monitored data. Our Summary, Availability, Performance, Health trend, and Top N reports have always helped DevOps and Network teams dissect and isolate issues in their individual monitors or monitor groups. But, issues in your IT infrastructure doesn't always exist in silos. It's usually construed as being a by-product of issues in another IT resource.
Duplicating configuration templates.
hi there, it's likely we'll need to have quite a few configuration templates to take care of various different monitor environments...currently, it's not possible to duplicate the default template, to create a new one that is similar, you need to start a new one from scratch. Being able to duplicate existing ones would potentially save a lot of setup time. many thanks.
Integrate your Site24x7 alerts with ManageEngine ServiceDesk Plus On-Demand
Service desk softwares help your organization to track and manage IT tickets efficiently, resolve issues faster, and ensure end user satisfaction. ManageEngine ServiceDesk Plus (SDP) On-Demand is a powerful online help desk solution built on the ITIL framework with superior features like ability to streamline incident ticket management, unified IT asset management capability, integrated custom reports to measure your IT help desk performance and more. As part of our recent feature update, we're super
Domain Expiry Monitor
Dear Sir/Ma'am, I have configured the Domain Expiry Monitor. I need the exact poll interval for the same. How can I configure Poll Interval for Domain Expiry Monitor??
Change Log
Having a change log is a huge need for Site24x7. Currently anyone with proper rights can go in and make changes to monitors and there is no way to track who did what changes; at least from my digging around there is no way to track. Would be nice to have a Change Log that shows who changed a monitor, what they changed and when they changed it.
Mobile app Push notifications for selected MSP customers
It would be super useful to be able to select from a list of available customers which ones you want to be alerted about. We have a bunch of techs, who needs to get instant alerts for some, but not all, customer to which they have access, so being able to select of subset for push notifications would really be great.
What's new in APM Insight
Greetings, At Site24x7, we make it a priority to ensure that your monitoring process is smooth and hassle-free. In this context, we are excited to introduce two new features in APM Insight: Alerts for APM Insight Thread profiling APM Insight Alerts: A few weeks back, we introduced APM Insight Performance Reports since we felt that reports were not only confined to the IT community but also the DevOps. In the same note, we now bring in APM Insight alerts too. With this feature, you will be notified
HAproxy Plugin
In my plugin I am getting error: Traceback (most recent call last): File "/opt/site24x7/monagent/plugins/haproxy/haproxy.py", line 10, in username = admin NameError: name 'admin' is not defined In my haproxy.cfg I have configured; listen site24 0.0.0.0:1944 mode http stats enable # stats realm Private stats auth admin:site24x7 stats uri /haproxy?stats In the Site24x7 haproxy.py plugin I have: url = "http://localhost:1944/haproxy?stats;csv" username = admin password = site24x7 realm = 'None' I have
Catching Unhandled Exceptions for applications using in .NET framework
Hi We are currently monitoring a process on a windows server. This process does seem to end up in an Unhandled Exception sometimes. This is not caught by the above monitoring since the process is still running. Is there any other way of catching these type of errors? Regards, Calle
How can I control the log size for Windows-based Monitoring and App Agents?
We have a windows server with the DotNetAgent installed. The agent's log folder was using 21GB of storage space. How can I control the amount of space that both the Monitoring Agent and the Application Agent can consume on a server?
Network Monitoring Licensing on Inactive ports
We recently purchased the network monitoring piece from site24x7. We have 32 48 gig switches, both HP and Cisco accross multiple locations. Many of the switches we are not utilizing all the ports, thus it is taking up many licenses for monitoring ports not in use and probably will never be in use. Has anyone run into this issue? At this point we have purchased 1000 and approximatly 300 licenses for monitoring are useless becuase the ports are not in use. I would like to disable monitoring on the
CPU Utilization threshold
For CPU Utilization threshold one can only pick a value up to 120 minutes. Why is this the case? For some servers we have batches that run longer than that on a monthly basis, and would like to set the time duration to 1440. Why is this not possible? Furthermore, in my opinion it should not take the amount of time set in the time duration for a monitor to become TROUBLE, for a monitor to recover. For example, I set CPU alerts to only go to TROUBLE after 120 minutes of 90%. When I have 150 minutes
Upgraded Site24x7 App with an integrated MSP portal view released for Android and iOS!
Site24x7 app lets you closely monitor the availability and performance of your technology stack, even when you're on the move. It offers real-time insights on the availability of you monitors and notifies you instantly on your Android and iOS devices when performance issues are detected. Today we're happy to announce the release of an improved version of Site24x7's Android and iOS apps. As part of our mission to build a seamless Site24x7 user experience between your mobile app and desktop control
Update process monitor name or add a tag
It would be great if we could rename, or add more information, to a process monitor. Example, We have a server running postfix. I put that in the monitor so we can know if it dies, it and it shows up with Name = 'master' Path = '/usr/libexec/postfix/master' This is strictly true, but not helpful, as we're simply alerted that 'process master' isn't working, which is non-helpful. Email isn't working - we need to be Johnny-On-The-Spot and get that working again! So if we could update that field, add
Alerting Options - Actions OR User Alert Group
Is there a way to set one or the other? Currently you MUST set a User Alert Group even if you have an action set. In our case, we use actions to create events in Big Panda but because we also MUST have a User Alert Group set we are doube alerting on the same outage in Site24x7. Having the option that you MUST have one of the two is fine.
Alert Acknowlegement
Not sure if this is already in the works but it would be nice to have an ACK option on alerts so that future alerts don't go out since the issue is already being worked on. Also, would be nice to have a uniform list of options in the Outages burger menu. for certs it's one set: for websites it's a different set:
Introducing tag-based service discovery - Now control what AWS resources get discovered and monitored.
Your AWS service footprint will get larger and larger as you start going through the motions of configuration and testing. Over time, you'll gradually start to see disparate orphaned resources crop up in your AWS account. Tags are a great way to keep track of configured resources and are generally composed of a key and value pair. When used correctly, these simple pairs of strings and special characters can be quite powerful. From aiding in management to helping in searching and sorting, tags perform
Monitor Windows Server 2016 Storage Spaces Direct
We have recently implemented Windows Server 2016 Storage Spaces Direct Failover Clustering and would like to be able to monitor the health via the exposed API's. Can you add this feature to Site24x7 please: Some other companies have already done this: http://dataonstorage.com/must-visibility-and-management-for-windows-server-2016.html It is also possible via PowerBI http://www.vroege.biz/?p=3043 It is a must have for our Site24x7 monitoring.
How to generate alert if a service goes from "Started" to "Stopped" and visa-versa
Hi THere - During the install, all Windows Servives I see available in the Server Tools section of my server. However, I just turned a service off on purpose but was not alerted. How do I configure this to send a trouble message when a service changes statuses from "Start" to "Stopped"? Thanks!
App Support Multiple Accounts
I really could use the ability for Site24x7 iOS app to support multiple accounts. I use this for two organization I help out that are separate from each other, but there is no way to get push notification alerts or even 'check in' on the app without signing out and back in to each one. I feel I'll have to move one of them over to another Site24x7 competitor so I can have monitoring on both at the same time (keep one account with site24x7 and another with another company and separate app).
[Action Required: Windows XP, 2000 and 2003 OS users] Discontinuation of Triple DES (3DES) Cipher - Apply Hotfix
We're discontinuing support for Triple DES (3DES) cipher from April 30th, 2017. The reason for discontinuation of 3DES support: Cryptographic protocols commonly use block cipher algorithms, like Advanced Encryption Standard (AES) and Triple DES to encrypt data between clients and servers. To use such algorithms, the data is broken into fixed-length chunks, called blocks, and each block is encrypted separately according to a mode of operation. Older block ciphers, like Triple DES, use a block size
Make actions available for AWS monitor
We currently only use actions as means of alerting. Every alert has an action defined, which posts to a webhook at Opsgenie, which takes care of the alert handling. During a recent issue we noticed that there is no option to add an action to the overall Amazon Web Services monitor. As such we are not alerted. Can you add actions to this monitor type?
Connect your AWS account with Site24x7 using cross-account IAM Role support.
Before we get into the nitty-gritty details of Identity and Access Management (IAM) roles, role ARNs, trust policies, and similar topics, we want to provide some context on how Site24x7 collects performance counters for various AWS infrastructure components using our CloudWatch integration. The backstory: Key-based access Site24x7 accesses the CloudWatch API every five minutes, automatically discovering various supported AWS services and collecting performance metrics and metadata from them. The
Is there a way to see public Status with All Groups?
I have the monitors sorted by groups so it is clearer to end users what servers are providing what functions. I would like to make our public status page display the same. I see you can select a single group but not multiples. Is there a way to do what I am looking for?
What's new in AWS infrastructure monitoring
Good day folks! Today we are excited to unveil two new additions in AWS infrastructure monitoring. First, we are bringing in IAM role based support for securely connecting your AWS account with Site24x7; then we are bringing in a raft of new additions to the AWS add monitor flow for an improved CloudWatch integration. Now, let's take a look at them one by one. IAM role based access. Instead of creating IAM users, generating access keys, sharing them and rotating them in the future, you can now enable
[Announcement] Introducing APM Insight Performance Reports
We, at Site24x7, are happy to introduce performance reports for application monitoring. Early stages of APM Insight was completely DevOps focused and our existing customers did not have the luxury of comparing top level metrics historically, unlike the rest of Server and Website monitoring in Site24x7. With the evolving complexity of cloud applications and customer centric application development, we decided historical reports were not just for IT, but also for the DevOps community. On that note,
Report - Monthly Used Credits.
This would be a helpful feature.
Amazon Web Service S3 Buckets confusing or not accurate
I added an "Amazon Web Service" Monitor, and I followed the instructions to add credentials so that site24x7 will have read-only access to my AWS information. I use S3, Cloudfront, Cloudwatch and IAM but the site24x7 monitor only checks EC2, DynamoDB, Load balancer and S3. So at least I can monitor S3. But I don't understand the reported metrics, and I believe they are incorrect. The "Amazon Web Service" Monitor says I have a "bucket size" of 9. What does this mean? Looking at my sole S3 bucket,
Software application inventory\audit - inlcusive reports
Hi All, Would be great if a feature exist to monitor which software is installed on a windows server (like programs and features on a windows server). This information could be visible in the "Inventory" section of a server or on the "Server Tools" section. Furthermore a global report function for all installed versions of a software in the complete environment could help to keep the environment updated and secure! Inventory Example: Software Name - Version - Installed Date - Installer User SQL Server
Page load historical trend
My site requires authentication so it seems like I need to use the Site24x7 recorder to log in and then navigate the site. I am interested in seeing the page load time over time for each page I visit as part of a recorded journey through my site. This will be displayed on a dashboard to show my top 10 pages of historical page load time. Currently Site24x7 offers historical page load time, but it includes all the pages visited during a recorded journey and you have to unselected all the other pages
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