Add option to Windows agent to pause monitoring/enter maintenance until next reboot
Sometimes we need to perform one-off restarts of servers and do not think to pause the server monitor on the site. Can an option be added to the agent to enable a maintenance mode or monitoring pause? This would keep monitors from alerting when needing a quick reboot. Thanks Eric
Custom Plugin Not Polling
I wrote a custom plugin with C# for a windows server with SQL Server. The plugin loads/registers just fine, and returned data a single time. The idea is every 5 minutes query a database local to that server to determine a value (relevant to count of errors internal to an application), and graph that. If I suspend and then re-activate, it will poll. Again, one time. Right now the plugin state says "Last Polled Time" of 3 hours. The rest of the monitor attributes (windows, cpu, disk, memory, sql metrics,
Eaton 2200 UPS/Sub group suspend/Monitor group Tree View/Subgroup copy or move/Threshold not equal to
We would like the following features added if possible: Full support for Eaton 2200 UPS devices The ability to suspend/maintenance a single sub group within a monitor group A tree view of the monitor groups -> sub groups -> devices that can expand collapse as needed Monitor Group 1 Subgroup 1 Device 1 Device 2 Subgroup 1 Device 3 Device 4 Monitor Group 2 ... The ability to move or copy a subgroup from one monitor group to another Adding this functionality would eliminate the need to recreate the
Fixed and consistent polling intervals between primary and non primary locations
Please equalize the polling frequency of non primary location to the primary location polling frequency \ interval. for Example: If my primary location is London and the poll interval for this monitor is 1 min please make all relevant location poll every 1 min and not every 30 minutes.
Visualize blind spots within corporate, cloud, and ISP networks using the Network Route Map
If your data center experienced an outage due to an ISP problem, the first thing you probably do is go to a terminal and execute your nifty command line tools. These tools give you a lot of information, textually. However, troubleshooting network outages aren't always easy, as slow connections or outages may be caused by issues outside your corporate network and parsing all this data is hard. Now, with Site24x7's launch of the Network Route Map, you can visually gauge the network path, latency, and
Traffic Light System Status Button for posting on web pages
My department would like to be able to have a relatively small graphic ( service name + up-arrow/checkmark/traffic-light) on our main web page indicating the status of various services. The uptime button is about the right size but doesn't include the name of the service and isn't "is the service up or not". The idea is to tell the user whether their issue is service-wide or just something to do with them. The status page gives us that but we don't want it to take up too much real estate on the main
attributes in API monitor group query response?
I'm querying the API like www.site24x7.com/api/current_status/group/81729000004863001?suspended_required=true and I wrote a script assuming there would be one "attribute_value" for each monitor in the response, according to the document at www.site24x7.com/help/api/#current-status-of-monitor-group My report runs once a month (checking SSL cert expirations), and it worked fine until February when I started seeing a list of "attributes" per monitor, each with an "attribute_value" instead of the single
Incident Reason in overview
When you browse to the monitors page, and click on NOC view, it lists the reason for each incident. However, in list view it does not (only Monitor Name, Performance and Last Polled). Would it be possible to add an extra column with the incident reason?
Email Alert Window
To allow email alerts to be sent out during a certain period. Some concept as sms/voicecall window just for emails.
Support SNI for SSL certificates
SNI allows multiple SSL/TLS hostnames on one IP/port. While a website might appear to live on a load balancer or CDN, the webserver may have a certificate installed for fallback. If the DNS entry for a domain directs to the CDN or load balancer and the webserver hosts multiple websites with certificates, there is no way to check each certificate if different ports are not used. In the Cloudflare example, even without SNI, a server may be configured not to respond without a proper hostname request.
System uptime
Can the servers uptime be added on the summary screen and in the Root Cause Analyses report? It isn't clear sometimes if it rebooted and also would be good to know to help troubleshoot. Thanks Eric Duncan
MFA Sending Number
When you enable two factor on an account, if it possible for you all to send all Zoho verification codes from a single SMS phone number? Reason, our phones puts SMS text messages from non-contacts in an Unknown & Junk folder and no alert is given. I could create a contact if the number stayed the same. Thanks Eric
Tip #20: Fix slow webpages with On-Demand Snapshots [Real User Monitoring]
Experiencing a slow webpage can quickly turn prospective customers away from your products and services. And what's worse-many times we might not even know the exact root cause of the problem without exhaustive analysis. In such scenarios,RUM On-Demand Snapshots come in handy. A Snapshot is a collection of URL's accessed by the user during a session, which is taken at fixed intervals. You can trigger On-Demand Snapshots as and when you experience a sluggish webpage. This will help you analyze webpage
Site24x7 Seminar in Melbourne, April 19th 2018
We're excited to welcome you to our free seminar. We've an action-packed day of presentations and product demos lined-up, and we're glad to have you as part of the action. In the seminar you'll learn about: Monitoring your entire IT infrastructure from a single dashboard The importance of monitoring from outside the firewall Why end-user experience monitoring is important in the cloud era Finding the needle in the haystack - APM for DevOps Transforming from reactive to proactive monitoring with IT
APM - Existe un APM para ASP o ASPX?
Hola Requiero Monitorear VIA APM un aplicativo ASP , existe el agente APM para esto , o puedo usar PHP o :NET para hacer este monitoreo
Site24x7 push notifications mobile app
We were getting push notifications to our mobile app for both our iPhones and Android cell phones when logged out of the site24x7 mobile app. There have been no known changes to site24x7. We have also uninstalled and reinstalled the site24x7 mobile app with no change. Found and started to work this knowledge base web page: support.site24x7.com/portal/helpcenter/articles/how-do-i-opt-for-the-push-notification-service-to-receive-site24x7-alerts In step 5 we are not seeing logout Notification at all.
Feature Request - MS Exchange additional queue thresholds
Please can you add some additional threshold values that alert on Transport Queues, the data is populated in the console but we have no way of being alerted if the queue size increases.
Website Monitor : Content is modified : show me the diff
When a get content modified alerts it takes me a lot of time to download the attachment and open it up in a difference tool to compare it with the stable version (which I also tend to download from the RCA tab). It would save me a ton of time if you had a show diff tool linked from these emails.
Connect to your Linux Terminal from the Site24x7 Console
You can now execute commands on any of your remote servers right from the Site24x7 console. This helps to analyze and resolve server issues faster, especially during late hours or when the terminal is inaccessible. Highlights: Quicker debugging, thus reducing your mean time to repair (MTTR) History of all terminal sessions and executed commands by date Login only by Super Admin or Admin Let us know your feedback in the comments section below. For any questions or concerns, you can get in touch with
Monagent stopped collected data
Hello, I installed monagent on server with CentOS 7, no different from other CentOS servers i run. I noticed data was not reported for the serve in website monitoring but the status of monitor wsa OK (green). After monagent restart everything is working. From logs it is look like i run out of inodes or space but it is not true. Don't you have a clue where problem could be? Thank you. Here is log outputs: /opt/site24x7/monagent/logs/critical.txt --- 2018-04-16 03:49:50,762 ***************************
Feature Request - Web Transaction (Browser) Step Number/Details included in SMS Alerts
Hi guys, I have been advised by support to raise this feature request here so it can be added to the roadmap. We have noticed with the SMS alerts, they only tell you the name of the monitor that is down and time. We would like to request that the web transaction (browser) step number and description of the step is included in the SMS text body when one of the website transaction monitors goes down or one of the steps has an issue. This way, the recipient will know exactly where the transaction is
How to automatic assign AWS Resources to a monitor group
Hello! We have some AWS monitors (EC2, RDS, S3, SNS), we would like to create rules (based on hostname, or other properties) to automatic assign new AWS instances to existing monitor groups in 24x7. Is there a way to do this? We know that we can use "Configuration Template" to do this for Windows and Linux types, but I don't have this option for AWS Cloud Watch resources. Thanks and regards, Davi
Enhance your Custom Dashboard experience by merging with Microsoft Teams tabs
A few months back, Site24x7 launched its integration with Microsoft Teams, allowing you to receive incident status alerts and root cause analysis reports from your monitors on your preferred Microsoft Teams channel. Around that same time, we also released our Custom Dashboard--this feature helps bring data together from multiple monitors on every tier of your infrastructure to provide a single, cohesive interface for analysis and troubleshooting. But we're always looking for ways to improve, so we've
Tip #19: Debug error transactions with ease by inspecting their stack trace
People often talk about "finding the needle in the haystack," and this phrase definitely applies when debugging error transactions. In general, not all transactions are successful; issues like corrupted data formats, external component failure, and improper exception handling can contribute to transaction failure. So how exactly do you identify these transaction problems using APM Insight? With error transactions, inspecting each transaction's stack trace comes in handy. Stack traces are like reports-they
Google Cloud monitoring
Hi Do you have plans in your roadmap to include Google Cloud monitoring?
Agentless vs. agent-based server monitoring—which do you prefer?
We are planning to take up "Agentless Server Monitoring" as we have received a fair amount of requests from our customers. We want to offer agentless server monitoring to you as soon as possible, but at the moment, features like bulk agent deployment and IT automation are only available with agent-based monitoring. Although both monitoring types comply with standard security practices, with agentless server monitoring you can eliminate the need to add an agent on every server. With just one probe
nginx support for WordPress plugin
I was reading through your site on how to monitor WordPress. We already have the RUM setup complete. Now I wanted to play with www.site24x7.com/plugins/wordpress-plugin-monitoring.html However, this only seems to support apache, while we are running it under nginx. Is there a way you guys could add nginx support? Also, it assumes mysql is running in the same box, which is not the case. We are using RDS for that.
Email Alerts are not generating properly
Hi, we have few servers on vendor cloud hosting. email alerts are not properly generating, all the alerts configured . 1. we have configured alerts for partition disk utilization threshold to 80%,one of the disk is exceeds the threshold to 90% , but still trouble email alerts are not generating. 2. what is time interval for each alert, like we didn't acknowledge the alert, how frequently alert will send to administrators. 3. In summary report we are not getting partition wise utilization report ,
[GDPR compliance] Verify your email address and phone number to continue receiving Site24x7 Alerts and Reports
Hello, As part of gearing up to GDPR compliance, we're making a series of changes/updates to various work flows in Site24x7. Recently, we've made some tweaks to our User and Alert Management workflow. We'll discuss more about these changes in this post. What's new! With this new change, we've now made it mandatory for all new users to validate their email address and phone number to receive monitor alerts and reports from any monitors successfully. Please note that all existing email addresses and
[New Feature]Real User Monitoring - Q1 updates
Greetings, We hope your real-time monitoring experience with Site24x7 Real User Monitoring[RUM] has been pleasant and hassle-free. We have rolled out a bunch of new updates for the last quarter and if you haven't yet checked them out, here's what you need to know : Have a detailed look at your application's performance in real-time using RUM Playback. Play, pause and observe how the application behaves across various geographic regions for varying time periods. Get a clear picture of your application's
[New features] Catch up on all the cool features we've released in Q1,2018 - APM Insight
Greetings, We hope your monitoring experience with Site24x7 APM Insight has been smooth so far. If you haven't kept up with our recent releases, we've rolled out a bunch of new features since the beginning of the year. Check them out below and let us know what you think. You can now install APM Insight .NET agents across multiple servers, side-by-side, in the same Active Directory network using bulk installation. Track exceptions logged via ELMAH and NSpring. Monitor user-defined methods in your
Please add a back button to monitors when accessed from the NOC view
We run the NOC view in full screen mode in a browser. In NOC view we can click on a monitor to drill in and get more detail. This works great on a touch screen. Unfortunately, there is no way to go back to the NOC view from the monitor without exiting full screen browser mode, so a keyboard is needed to go back to regular mode so that the browsers back button can be pressed. A simple back button on each monitor's screen would be very helpful and allow the NOC view to be run like a kiosk. This obviously
Email Template for UP & Down Status
Dear Team It would be great to have an different Email templates for both UP & Down status. It should be able to configure for "Monitor group , Monitor wise & Alert group wise. Regards
WordPress plugin (with Nginx)
I am running my WordPress on Linux-Nginx-MySQL-PHP stack. When I install Site24's WordPress Monitoring plugin (wordpress.sh), it's require to configure Apache to support statistics. How can I configure this in Nginx? < Location /server-status> SetHandler server-status Order deny,allow Deny from all Allow from 127.0.0.1 ::1 < /Location>
APM: Show database names as well, not just the queries
When using APM, in my case for Jira (Java) and WordPress (PHP) I get valuable information about the database queries performed, but not the database named involved. When running multiple databases on the same server this can get confusing to debug.
APM install and removal needs to be the same as the server agent
The APM install needs to be curl-based just like the regular server agent. The manual steps can introduce errors. It also encourages admins to download the installer once and then use that for many months. It would be smarter for all agent installs to be command-line based like the server agent. That ensures the install is getting the most current version. The removal process for APM should also be as simple as the server agent. This makes all installs and removals follow the same command-line process
IT Automation question
Is it possible to have an IT automation to run if a set threshold on a specific application or service is met? Example, I have an application that has a memory bleed. After the application hits 1GB of ram, I want to close the app and reopen it. Thanks Eric
Linux Patch Notification
Hi, Do you have any solution to identify if a Linux server has patches available for install? We'd like to monitor this and alert our admins. Thanks, David
Tip #18: Monitor your cloud apps efficiently with APM Insight auto scaling
With APM Insight, you can monitor your applications hosted in cloud environments. In general, when an application auto scales, new APM instances gets added automatically (depending on your license limit). But when your application scales down, it still consumes your APM Insight license. In such cases, APM Insight auto scaling comes in handy. Whenever your application scales up, APM Insight checks for any DOWN instances. If there are any, it suspends that monitor and adds the new instance without
Let's meet at AWS Summit Sydney
AWS Summit Sydney is coming up fast, and we're excited to be exhibiting at the event. As you plan to take part in the Summit and learn how cloud technology can help your business lower costs, improve efficiency and innovate at scale, don't forget to stop by our booth #I21. We'll have our team of experts engaging you with in-depth and interactive product presentations, demos and a whole lot of interesting conversations. We'd also love to discuss with you about product tips and tricks, feature updates,
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