Installed Agent on Windows Server - wont register
Installed Agent on Windows Server however it wont register or be read for miniroting. All other servers installed fine. Please let me know, thanks!
Subscribe to forums?
Maybe I'm just missing it but is there an option to subscribe to the forums? I know you can subscribe to a post once you comment on it but I would like to be able to just subscribe to a post (without commenting) or I'd like to get alerted of new posts in certain areas (or all areas.)
Do not re-register agent after re-install a server
From time to time we reinstall our terminalservers (50). After a re-installation the server register in the monitoring portal again. This is a problem because there are two servers in the monitoring with the same name! Is there a workarround (registry key or something else) available to do NOT reregister the agent and map the server to the "old" entry? How does other customers handle this? Regards Patrik
Alerts - Can we configure differently?
Hi Folks - Happy Friday, I hope everyone is doing well! Currently, I have multiple windows services being checked per each server. I have it configured to alert "down" when the service is anything other than operating normally, rather than in "Trouble". However, if a server goes down (NOT the server) the alert still says the Server when down via SMS or email subject line. It isn't until you open the email to see that the reason the server is down is due to the fact a service is down. Is there anyway
I want to Export Monitors from one subscription and import them into another
HOw can I do that? We bought a separate subscription to provide some separation since groups were not adequate. And now we have to re-enter all the monitors into the new one, one at a time.
No data available for SQL monitor
Hi, I just installed a agent in a Windows 2012 server. it promptly auto discovered Windows, IIS and SQL servers installed in the same box and it started posting data from windows and IIS server. However, there is no data posted from MS SQL server. I tried to troubleshoot unsuccessfully, as per No data recieved from SQL server Please help to resolve this issue With thanks in advance Babu
Setup Progress Alerts
I just sent in a support ticket but thought I'd bring it up here as well as I'm sure others have the same concern. When we log in there is a warning: Internet Services: We have discovered several resources Is there a way to view the list without having to add it? The only options we get are: View List & Add Ignore How would we go about seeing what those resources are and then decide if we want to add them? The just blindly add things system that you are currently using is not a good way to do things.
Monitor: Web Application (Real Browser) - location question
Hi, I'm currently on a free account for evaluation purposes and set up a "Web Application (Real Browser)" with two locations 1. Frankfurt (Primary) and 2. Munich When checking the log report for that monitor it appears that the main location Frankfurt reports for every check (~6-7minutes) but the 2nd location Munich only appears ever ~30minutes/5th check. Why is the 2nd location not reporting for every regular check? Is this a limitation because of the trial account? Thank you in advance!
Agent Service could not establish communication
Morning! I need help with this agent. Already did reintallation, stop / start services, and communication goes up and down. Communication with ports ok, the server responds to the ping, but in monitoring show this agent service failure. Anyone know how stabilze this servoce? S.O: Windows Server 2008
Process SMTPD warnings Linux Webservers
Hi all, Last week I've installed the Site24x7 agent on my 3 Linux webservers running Centos 7 and Plesk. No problems, everything was fine. All of a sudden monitoring went nuts complaining about the SMTPD process failing/not running. This is true because when mail is sent, the process pops up. When Postfix has delivered the mail, the process is stopped. I rather check if a service like Postfix is active instead of a process. Any chance someone can give me some advice regarding the monitoring of services
Add Windows Services to monitor group?
Is there a way to add Windows Services to a monitor group? It looks like a service/process is lumped into the server as a whole - but I have a couple apps that I run different "environments" on the same server.
Monitors are slow
Hello Site24x7, Do you have any problem, Since our monitors are loading slowly. is there any common problem. Account: pi_tech_cloud_eng@sap.com Organization: id here removed by <Site24x7> Regards, Chandrish M
95th percentile bandwidth monitor
Hello, Does Site24x7 have the ability to monitor bandwidth from an on-premise Firewall? Ideally have a threshold setup that would alert/alarm when max bandwidth has been used for XX minutes to avoid overage charges on 95th percentile billing from our datacenter. Firewalls are Sonicwall, so I believe Netflow/AppFlow and SNMP are available.
API Usage: how to add linux processes to monitoring
Hi there, we configure and update everything related to an server monitor via API. Automation is KEY for us, as we have hundreds of AWS linux machines. Some of them are just alive for a couple of days. However, we need to monitor specific processes like "squid" or "httpd" on the server monitor due to its lifetime. The Site24x7 GUI is not working for us, because as mentioned, automation is mission critical for us. No human interactions please. My question is, how can we add via API a linux process
logs/critical.txt full of "Docker not installed"
I didn't ask for Docker monitoring, and I didn't tell the monit agent I have Docker. But the critical errors log is full of these messages. Did I do something wrong setting up the agent? 2017-03-20 10:38:31,511 *** Docker not installed or not enabled : 0 or 1*** 2017-03-20 10:43:31,604 *** Docker not installed or not enabled : 0 or 1*** 2017-03-20 10:48:31,595 *** Docker not installed or not enabled : 0 or 1*** 2017-03-20 10:53:31,758 *** Docker not installed or not enabled : 0 or 1*** 2017-03-20
Windows Event Log - Content Check - Not working
Hi Team - I'm having issues with a content check working. I have a process where I ping a large list of servers and spool results to a text file. It either spools a message saying the server is valid and is available for processing. Or, an error message based on what type of error the PING command throws. Success: And this is one of the failures: In each error message, it's prefixed with Error. That is how I set up my Content Check but it doesn't seem to be working. Does this seem to be right? Thanks!
how to choose a specific configuration template on server agent installation
Hello there, we want to rollout a fleet of dozens of server agents (linux). All of them are webservers with specific process we need to monitor. We have predefined a notification and threshold profile and User groups who shall get the notifications. Further, we added a customer configuration template. In that "mywebserver config" configuration template we assigned the above mentioned notification and threshhold profiles and user groups. Further, we added the process to monitor (apache2) and hit the
Custom variables to actions / bulksms
Hi there, we use ACTIONS to trigger SMS via our Enterprise bulksms Account. This works pretty well, no issue at all. Now we want to use the Site24x7 "send custom parameters" and use these parameters in our HTTP GET string as defined in the action. Right now this works perfectly fine: Action: https:/bulksms/api?username=myusername&password=mypassword&message=$MONITORNAME+is+$STATUS&msisdn=123456789 Today my action string is insanely long, because it contains a list of "mynumber", what is working fine,
Client Certificate Authenticaton
Hi, I've a few websites, what require client certificate for the authentication. It is possible to monitor this kind of site? Can I upload a client certificate somewhere to achieve this? Thank you, Zoltan
Dependency for the complete product = Proxy ?
Hi all, we use a proxy server for the monitoring agent on all servers. In my point of view the proxy server is the core server for the complete product "Site24x7". How does other customers implement a dependcy for all monitors if a proxy server is in use? Dependency Model: First: Proxy Second: on-premise poller (sometimes) Third: other dependencies like "Monitor" or "Monitor Groups" Is there a "right" way to set a general dependency setting for the complete suppress alerts? I think about a workarround
Automatically detect active ports per server?
Hi Team - A lot of the services I need to monitor are through ports. Therefore, I am manually setting up all the ports in 24x7 that pertain to the processes I need to monitor. Is there a way to install the msiexec.exe and have it automatically detect active ports, create the Resource profile for each port, and begin monitoring? There are normally 15 ports per server I am currently configuring. Thanks!
Server Down Alert
If we have a regularly scheduled reboot of a server can we not have a Down alert for that incident, so for that server or a Threshold and Availability group - set the duration of time down higher to avoid the alert and only come if the server is down for longer than that. I only see setting these at a process level. Thanks.
Status Dashboard Time Zone for Maintenance
I noticed a discrepancy when I schedule maintenance: the start/end times I enter are in my configured local time zone (ex 01:00 AM - 02:00 AM EDT (-0500)), however the status dashboard (layout 1) shows those same times 01:00 - 02:00 but states that they are in UTC as per the column header.
FTP RTT Monitor issues
I created this ftp monitor with and its erroring with Root Cause Analysis: File "FTP_health_checkftp-10KB.txt" does not exits to download. Which is strange because its joined the foldername and filename without a '/' in the middle. It's definitely authenticating because when I delete that txt file, site24x7 recreates it Also I have another Sftp with the same folder settings and it works perfectly So I'm not sure whats up here. Any help is greatly appreciated. Thanks.
How to add custom logo on status page?
I am using option of hosted status page by site24x7. But it shows logo of site24x7. I am not able to find option to show my own brand logo and configure hyper link of logo? please advise.
Maintain APM history after agent move
I recently had to replace a server that had the APM agent running. I've installed the agent on the new server, but I have now lost all the history associated with the previous agent. How do you maintain this from server to server?
Monitor Status on Performance Threshold breach
Option to configure "Down" severity for performance threshold breach has been dropped. Performance threshold breaches will be reported as Trouble Status only. Kindly share your feedback regarding this.
Memory usage on FreeBSD
Hey there, we just configured the server monitoring on our FreeBSD server. But the agent reports there is a memory usage of always above 85%. We have 8 GB of RAM / memory installed on the server. Right now we are using Zabbix also on the server. Zabbix shows us a usage of roughly < 50% of the memory. Why is there such a big difference? Why is Site24x7 reporting such a high usage? The command "top" on our server shows us right now the data like this "Mem: 1098M Active, 4204M Inact, 2189M Wired, 4376K
[Infographic] 2016 - Propelling to new heights.
2016 had it all. From a series of new feature releases supporting monitoring of FreeBSD, OS X servers and Microsoft apps like BizTalk, SharePoint, Active Directory, and Failover Cluster to releasing APM Insight PHP app monitoring capabilities and numerous enhancements to the Java and .NET agents, it was the year of launches. We've put together an infographic listing out all features that released in 2016 that redefined the way you monitor your tech resources. View infographic. Thanks for all the
Line Break in email template
I'd like to be able to include a line break in my email template. This would enable me to provide customized, and readable, instructions to the help desk technicians. Currently I have a template that looks like this; Search function has generated an alert. This could mean service whoozit is not working on the web host. Please check Customer Name's quick notes for response and troubleshooting information at https://documentation.com/vendor Who: $MONITORNAME What: $MONITORTYPE Downtime duration: $DOWNTIME
Can not at a Website Monitor on free Plan
Hello i can not add a Website Monitor on free Plan well i cant not set the Monitoring locations to california. System Generated set it always to Dallars.
Error while recording - Real Browser
Hi all, Im getting "Test playback failed - Script Syntax Error" almost everytim I try to add a new monitor. I added 2 without problema but now I cant. Any tips? Im missing something?
Finding my needle in a haystack
Hi, We have a fairly busy setup - 811 individual monitors in maybe 50+ monitoring groups. A few weeks ago, we installed the agent on four servers. We failed to put them in the correct monitoring group, and now I can't find them! Or rather, it could be any of a horde of monitors, all with very similar hostnames. Is there a way to easily search for a monitor based on an AWS tag, it's host name? Is there anything on the server itself in the /opt/site24x7/monagent/conf that would tell me where in the
Has anybody in the community built their own plugin yet?
I'm new to the Site24x7 community. I have recently started to get our all of our infrastructure configured to be monitored by Site24x7. Some of the things I need to be monitored for our environment will require that I create some custom plugins. I have no technical issues with this from a development perspective -- I will be deploying on Windows OS using the DLL method. What I see from the limited exposure I have had with Site24x7's plugin framework is that it seems to be somewhat lacking. Would
Receive Alerts based on incident
Can i configure to receive alerts to different groups for different events for the same Serer Monitor Ex: 1. When Server Down: receive an alert to acb@temp.com 2. When Process Down: receive an alert to acb1@temp.com
Restart FTP service
Hello Forum, I'm monitoring an FTP server on a windows server. I'm using the Site24x7 FTP RTT monitor. I do not have a web server running on this box, however I would like to restart the FTP service when a threshold is met. Is there a way to do this via an execute action? Many thanks for any advice you can give. Regards Peter
Missing monitors within Status Page
I've created a new Status Page and selected several monitors. However when I view the status page only some of the monitors are displayed. I've tried removing/adding the monitors and also recreating the monitors, however they still don't show up in the Status Page. Can you please offer some advice? Thanks
Zombie Processes - CentOS
About 5 seconds after startup, the Site24x7 agent creates 40+ zombie processes, and then the system takes care of them eventually. This happens sporadically, and seems to correlate to when polls run, and happens until the agent is shut down. This is causing issues with process warning alerts, as the alerts happen repeatedly. Please take a look and let us know if there is a bugfix.
Importing multiple checks
Read the multiple import page and had a couple questions... 1.) Do we have to list all the options in the header or just the ones we need? 2.) Can we have multiple headers if we have checks that will not use all fields? As a sub of Q2 ... Can we have empty entries for fields we do not use if we have all the header options listed? For example: website-test, http://www.zoho.com, 15, 10, Europe Location, Url MonGroup, P, F, , , , true, , , user agent, 2, "Maintenance, Troubleshooting", 0, "Down, Hacked",
Safari: Reload the page
Hi, It's impossible for me to log in at site24x7 from Safari (OS/X). Only if I clear the cookies and cache I can do one unique login and then always the same error: Please reload the page and try again. It's annoying to switch to Chrome for only this site. Best
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