Customer Self-Service Portal

User Role behavior changes

Following functionality changes has been done with respect to User Management:
  • Access (web client) restrictions for a Sub-User can be set only at a Monitor Group Level. Earlier setting on a per Monitor Level was supported. This has been changed.
  • Additionally, and Admin User who typically has read and write access cannot be restricted to a specific Monitor Group. This has been changed as we found it to make less meaning since the specific user could anyway access and view other global configurations like Thresholds, Location Profiles etc.
  • Only Super Admin users (normally the email id with which you have signed up for your Site24x7 Account) can publish reports via Portal Integration. 
Kindly post your feedback regarding this.