Site24x7 Knowledge Base
Windows Server Monitoring
Why is my Windows server monitor in DOWN status, even after enabling TLS version 1.2
If the OS version is Windows 2008 R2 & above, check if:
is accessible in IE from that server.
The machine is rebooted after applying the TLS 1.2 Microsoft update.
All the steps (particularly steps 5 & 6)
mentioned in this article
have been performed correctly.
For OS versions 2008 and 2003, ensure:
The Site24x7 Windows server monitoring agent has been upgraded to version 19.0.5 & above.
Atleast one TLS version, either TLS 1.0 or TLS 1.1 is present in that machine and
is accessible in IE from that machine.
You can also try a work-around for enabling client-server data communication, if TLS 1.2 version is not available in your 2003 and 2008 Windows servers.
What TLS versions are supported by the Windows server monitoring agent?
FAQ's related to TLS version 1.2 upgrade
TLS version 1.2 update in 2008R2 and above
Updated: 15 Jul 2019 03:36 PM
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TLS version 1.2 update in Windows Server 2008 R2, 2012, and Windows 7
FAQs on upgrading to TLS version 1.2
Is there a work-around for enabling client-server data communication, if TLS 1.2 version is not available?
What TLS versions are supported by the Windows agent?
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