Open source Linux agent

FAQs related to the open source Linux agent

  1. Where can I install the open source version of the Linux agent?
    You can use the open source Linux agent in machines that use glibc version below 2.5. 
  2. Is there any prerequisite to install the open source agent?
    Yes, ensure Python version 3.0 and higher is installed in user machine. Check out other prerequisites in this article. 
  3. From which Linux agent version do you support open source?
    The open source agent is supported from version 17.0.0
  4. What is the difference between the traditional and the open source agent?
    The open source version is not compiled. Also, the open source version will run as a process in the user's machine, whereas the traditional one runs as a service.
  5. How does the open source agent work?
    The installation script downloads the agent source from our static server and unzips it in the user's machine. Python installed in the user machine is used to run the agent as a process.  
  6. How to install the agent in custom platform/environment?
    Follow the steps given in this article.
  7. How does the installation process differ between the two versions?
    There is no difference in the installation process. Based on a few checks implied in the installation script, the agent will automatically install as either open source or traditional.
  8. Which flavors/OS distributions support the traditional Linux agent?
    Debian, Ubuntu, CentOS, RedHat, Madriva, Fedora, Suse, Amazon Linux, Gentoo, CoreOS support the traditional Linux agent.
  9. Do I have an option to choose between open source and traditional in the Site24x7 web client?
    No, based on the OS/distribution where the agent is installed, it will automatically opt to install as open source or traditional.

    • Related Articles

    • How to uninstall the Site24x7 Windows Server Monitoring Agent

      Method 1: To uninstall the Site24x7 Windows Server Monitoring Agent, click the link below: https://staticdownloads.site24x7.com/server/Site24x7WindowsAgentUninstall.zip Unzip and execute the Uninstall.bat file in the Command Prompt as an ...

    • How to identify and resolve conflicts between other APM products and the APM Insight .NET agent

      Problem statement: You are experiencing either of the below issues and suspect that another APM product is interfering with the Site24x7 .NET agent. 1. The .NET monitor is not created under APM > APM Insight > Applications, even after the .NET agent ...

    • FAQs related to unsubscribing from Site24x7 emails

      How do I unsubscribe from Site24x7 transactional emails? Transactional mails are used to convey important information regarding the product and hence you cannot unsubscribe the mails. You can contact Account Contact to stop receiving alert emails. If ...

    • Bundled .NET and .NET Core agents in a single MSI

      In APM Insight .NET agent version 6.8.0, the .NET and .NET Core agents have been bundled into a single MSI, enabling unified monitoring of both application types. Upgrade requirements for .NET Core agent 6.7 and below If you're using .NET Core agent ...

    • Troubleshoot the Error 404 and Error 99 for RabbitMQ

      When installing the RabbitMQ plugin, you may encounter the following errors: HTTP Error 404: Not Found: This error usually occurs when Site24x7's RabbitMQ monitoring plugin attempts to access the /api/overview page of RabbitMQ, but the resource ...