Why is my service/process not getting added for monitoring?
- Ensure the service/process is running. Only active services/processes will be discovered.
- Retry the discovery process after clicking on the refresh icon in the Discover Services and Processes popup. Refer to this article for step-by-step instructions.
- Insufficient licensing. Check how many services/process can be added per server monitor.
If the issue persists, zip the agent logs and send it to support@site24x7.com