Not finding service/process for monitoring

What should I do if I am unable to find the service/process running on my server in the Services and Processes list?

Once the Windows/Linux agent is installed, services/processes on your server will be auto discovered and marked for monitoring. But in case, you are unable to find a particular service/process, follow the below steps:
  1. Click on Discover Services and Processes

  1. Use the Discover Now  button in the top right corner to get the updated list of processes and services. Use Ctrl+F or Cmd+F to search the list for the processes
  2. Select the service/process you wish to monitor. Click Add Service and Process.
Note: For Windows, if the process you are looking for is associated with a service, that process' linked service will be listed in the Services list and the process won't be listed separately. Monitoring that service will automatically monitor the linked process as well




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