What should I do if I am unable to find the service/process running on my server in the Services and Processes list?
Once the Windows/Linux agent is installed, services/processes on your server will be auto discovered and marked for monitoring. But in case, you are unable to find a particular service/process, follow the below steps:
Click on Discover Services and Processes
- Use the
button in the top right corner to get the updated list of processes and services. Use Ctrl+F or Cmd+F to search the list for the processes
Select the service/process you wish to monitor. Click Add Service and Process.
Note: For Windows, if the process you are looking for is associated with a service, that process' linked service will be listed in the Services list and the process won't be listed separately. Monitoring that service will automatically monitor the linked process as well
How many services and processes can I monitor per server monitor?
Add and monitor services and processes running on your Windows, Linux, FreeBSD and OS X servers. Please find below the number of services and processes that can be monitored per server monitor. OS Number of services/processes that can be monitored ...
How does auto discovery of services and processes work in a configuration rule?
While setting up a configuration rule, the user can set the value as True for the options Auto Discover Services, Auto Discover Processes for the agent to automatically match the services/processes running in your server with our default list and ...
Monitor a specific Windows service or process
Monitor specific services and the associated processes running in your Windows server. You can also start or stop a process or service running in the server. Follow the below steps to monitor a specific process or service: Log in to your Site24x7 ...
Verifying and ending existing processes in On-Premise Poller
When the network module continues to initialize, you might have to end an existing process to fix this. Linux Navigate to /opt/Site24x7OnPremisePoller Stop the On-Premise Poller by executing the command: sudo sh StopServer.sh Kill the existing ...
FAQs related to Windows Service monitoring
After installing APM Insight Windows service monitoring agent , if you don't see data in the Site24x7 console, or if you are unable to add monitors, kindly follow the below given steps to troubleshoot. If few monitors are not getting added: Check for ...