Not finding service/process for monitoring

What should I do if I am unable to find the service/process running on my server in the Services and Processes list?

Once the Windows/Linux agent is installed, services/processes on your server will be auto discovered and marked for monitoring. But in case, you are unable to find a particular service/process, follow the below steps:
  1. Click on Discover Services and Processes

  1. Use the Discover Now  button in the top right corner to get the updated list of processes and services. Use Ctrl+F or Cmd+F to search the list for the processes
  2. Select the service/process you wish to monitor. Click Add Service and Process.
Note: For Windows, if the process you are looking for is associated with a service, that process' linked service will be listed in the Services list and the process won't be listed separately. Monitoring that service will automatically monitor the linked process as well

    • Related Articles

    • How many services and processes can I monitor per server monitor?

      Add and monitor services and processes running on your Windows, Linux, FreeBSD and OS X servers. Please find below the number of services and processes that can be monitored per server monitor.  OS Number of services/processes that can be monitored ...
    • FAQs related to Windows Service monitoring

      After installing APM Insight Windows service monitoring agent , if you don't see data in the Site24x7 console, or if you are unable to add monitors, kindly follow the below given steps to troubleshoot. If few monitors are not getting added: Check for ...
    • Verifying and ending existing processes in On-Premise Poller

      When the network module continues to initialize, you might have to end an existing process to fix this. Linux Navigate to /opt/Site24x7OnPremisePoller Stop the On-Premise Poller by executing the command: sudo sh  Kill the existing ...
    • How does auto discovery of services and processes work in a configuration rule?

      While setting up a configuration rule, the user can set the value as True for the options Auto Discover Services, Auto Discover Processes for the agent to automatically match the services/processes running in your server with our default list and ...
    • How to collect Applications and Services Logs from Windows event logs

      Site24x7 AppLogs uses the Windows Management Instrumentation (WMI) query on the Site24x7 Server Monitoring agent to fetch event logs. The WMI module requires the registry entry below to read the event logs from the Applications and Services Log ...