Why is my Windows server monitor in DOWN status, even after enabling TLS version 1.2
FAQs on upgrading to TLS version 1.2
What is TLS? TLS is a secure way of client-server data communication. The TLS protocol protects the confidentiality and integrity of the information passed between two systems. Why migrate to TLS version 1.2? As Site24x7 is a SaaS-based product, it ...
What TLS versions are supported by the Windows agent?
We have terminated the support for earlier TLS versions (TLS 1.0 and TLS 1.1) and have completely migrated to TLS version 1.2. For the Windows Server Monitoring agent, TLS 1.2 is disabled by default for Windows 2008. To enable it, please try this ...
TLS version 1.2 update in Windows Server 2008 R2, 2012, and Windows 7
Please follow the steps below: Ensure Service Pack 1 is installed in your Windows 7 and 2008 R2 servers. Make sure the Microsoft update catalog kb3140245 is installed. Follow the steps as given in this article Restart the server For the TLSv1.2 to ...
Is there a work-around for enabling client-server data communication, if TLS 1.2 version is not available?
Yes, in case you have older versions of TLS installed, please follow the steps below to ensure uninterrupted data collection. This is applicable only for Windows server 2003 and 2008. Download the given files, based on your OS architecture: 32-bit: ...
Troubleshooting steps if the server monitor fails to show up on the Site24x7 web client even after successful installation of the agent
In cases where the server monitor does not show up even after proper installation of the agent, check if: The device key given is correct. Ensure TLS version 1.2 is enabled. Check connectivity to Site24x7 servers from your Windows/Linux machines. ...