Upgrading On-Premise Poller to the latest version
The download might require a few minutes to complete based on your internet speed. Once downloaded, the latest version will be installed automatically, and the monitoring will be restarted.
Auto-Upgrade On-Premise Poller
The auto-upgrade option lets you automatically upgrade your On-Premise Poller(s). We initiate the upgrade once when a new On-Premise Poller version is released. If you have atleast one On-Premise Poller in your account, choose to auto-upgrade by following the steps:
- Navigate to Admin > On-Premise Poller > On-Premise Pollers.
- On the top-right corner of the page, click the settings icon.
- Toggle to Yes.
How to manually upgrade an On-Premise Poller
You can upgrade an On-Premise Poller directly from the Site24x7 web console by navigating to Admin > On-Premise Poller, clicking the hamburger icon beside an On-Premise Poller, and clicking Upgrade. Learn more. If the above method of upgrade fails, ...
Moving a device from one On-Premise Poller to another
You can always change the On-Premise Poller that monitors your device when your needs demand. This feature also helps to balance the load on an existing On-Premise Poller by moving some monitors to another On-Premise Poller. Log in to your Site24x7 ...
Prerequisites for an On-Premise Poller to be assigned as a standby for another On-Premise Poller
The On-Premise Poller that is being associated as standby On-Premise Poller must not be in a down or suspended state. The On-Premise Poller version should be 4.3.0 or above. The On-Premise Poller should not have any monitor associated with it. The ...
Manage log files filling up on an On-Premise Poller
The limit for a single log file is 10 MB. Beyond this, we will rotate the logs up to 10 files, giving a maximum of 100 MB for a single module. Likewise, we have 7-8 modules. This depends on the customer's usage of Poller and the number of monitors ...
Prerequisites for installing On-Premise Poller
Site24x7 On-Premise Poller can be installed on Windows and Linux systems in both 32-bit and 64-bit versions. On-Premise Poller can be installed in virtual machines as well. The following are the general prerequisites for installation: RAM 8 GB ...