Possible reasons for automatic restart of the Windows server monitoring agent
Site24x7 Agent Helper is a watcher service to monitor the performance of the Site24x7 Windows agent services to ensure that it does not affect the server performance.
The Site24x7 Agent Helper will restart the Windows agent on the occurrence of even one of the below scenarios:
- The CPU usage of the Windows agent is above 40%
- The memory usage of the Windows agent is above 50MB
- The handle count of the agent is above 2500
- There has been no data collection for the last 7 minutes
- No communication has happened for the last 7 minutes
Related Articles
Executables and scripts to allow for Windows server monitoring
One of the reasons you could not enable Site24x7 server monitoring could be your organization's group policy denying access to the executables, scripts, and batch files associated with Site24x7 server monitoring. Mark the following executables, ...
Troubleshooting false positive alerts in monitoring
Problem False positive alerts are being generated. Possible cause The monitoring system is down in some locations. The Website monitor might be configured for one location, such as Seattle, but may appear down when accessed from another location, ...
Possible reasons for website unavailability
Site24x7 monitors the availability of your website by sending an HTTP request to the webserver and checks the status code of the returned response. A 200 OK success response indicates that the website is available. We will consider a website ...
No data for service and process in Windows server monitor
If you see "No Data" for process and service metrics (such as CPU or memory usage of monitored services) in the Site24x7 Windows server monitor user interface, follow the troubleshooting steps below. Run PowerShell Commands Open PowerShell as ...
Exclude the selective SSH algorithms in On-Premise Poller during SFTP Transfer monitoring
By excluding SSH algorithms, you can restrict Site24x7 SSH Client from using the excluded algorithm while connecting to the SSH server during SFTP Transfer monitoring. Follow the steps mentioned below for SSH algorithm exclusion in On-Premise Poller ...